chesca Reviews 

2,323
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall service and attention to detail. Customers frequently mention that orders arrive promptly, with packages carefully prepared and items kept in pristine condition throughout transit. Consumers also appreciate the exceptionally high quality of the clothing, noting that the fabrics feel comfortable and feature timeless, versatile styles. Some reviewers were not happy with the sizing consistency, finding that garments occasionally differed from standard measurements. A few shoppers noted that certain outfits did not fit properly, with specific pieces running significantly smaller than expected or lacking a clear size definition.

What people talk about most

Product

Clients share positive opinions on product quality, praising the beautiful designs, well-made materials, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautifully made garments and... See more

Delivery service

Reviewers express high satisfaction and delight with the delivery service, noting that packages arrive very... See more

Return policy

People report ambiguous experiences with return_policy, reflecting a mix of convenience and frustration. Many... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(2,323)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Special occasion

I've always bought chesca clothes for special occasions. This time I bought the red lace coat for a special birthday party. Love it.

17 January 2026
Rated 5 out of 5 stars

Returns

My order arrived quickly and beautifully packed unfortunately I had to return as I ordered wrong size.i was informed when returned package arrived at Chesca. I am expecting information regarding exchange.

24 January 2026
Rated 5 out of 5 stars

Veronika

Thank you for the excellent service of your company. I am absolutely delighted with my purchase and I will use your company again in the future.

19 January 2026
Rated 5 out of 5 stars

Excellent service. …

Sadly the item I ordered was too big and the other sizes had sold out.
The ordering and returning process were excellent and I wouldn’t hesitate to buy again next season.

13 January 2026
Rated 5 out of 5 stars

Beautiful mother of the bride outfits

I ordered two outfits of the same design for my daughters wedding in November. They arrived in a few days by tracked delivery and were very well packaged. The outfits are beautiful quality and I am keeping them both. Very happy with my purchase.

17 January 2026
Rated 5 out of 5 stars

Lovely dress

Lovely dress, can only afford to buy in the sale but its an investment piece not throwaway fashion, it will last for years .

8 January 2026
Rated 5 out of 5 stars

First class clothing and service.

The after sales service was brilliant. Speaking and/or communicating via email to an actual person makes a huge difference.
Superb quality of garments and I was SO happy they do plus sizes! I have been looking for something a bit more luxurious (which is difficult in a size 24) away from the usual stuff I buy from the high street Plus size companies and Chesca have a extensive range. I will definitely shop there again. I do all my clothes shopping online and found the measurements to be accurate.

5 January 2026

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