chesca Reviews 

2,323
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall service and attention to detail. Customers frequently mention that orders arrive promptly, with packages carefully prepared and items kept in pristine condition throughout transit. Consumers also appreciate the exceptionally high quality of the clothing, noting that the fabrics feel comfortable and feature timeless, versatile styles. Some reviewers were not happy with the sizing consistency, finding that garments occasionally differed from standard measurements. A few shoppers noted that certain outfits did not fit properly, with specific pieces running significantly smaller than expected or lacking a clear size definition.

What people talk about most

Product

Clients share positive opinions on product quality, praising the beautiful designs, well-made materials, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautifully made garments and... See more

Delivery service

Reviewers express high satisfaction and delight with the delivery service, noting that packages arrive very... See more

Return policy

People report ambiguous experiences with return_policy, reflecting a mix of convenience and frustration. Many... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,323)

348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I bought clothes for 2 special weddings…

I bought clothes for 2 special weddings as they were the perfect style for me. I love the design and that you can create a modular wardrobe. The quality is very good and I love the embroidered jacket. I have only marked down as the prices are a little high, which did make me think long and hard before I made the purchase. Otherwise, I would have awarded a perfect 5.

14 March 2026
Rated 5 out of 5 stars

Refund ?

I ordered a blouse and returned it the very next day because it was too big.
I have not received my refund?
Please could you kindly refund me ASAP

Thank you,
Julie

6 April 2026
Rated 4 out of 5 stars

I ordered a dress for my sons wedding

I ordered a dress for my sons wedding. It came quickly and was beautifully packed. It’s is of a very good quality. I found the sizing very small and glad I ordered a couple of sizes larger than I usually have in other retailers (thanks for other reviewers advising of the small sizing)

2 April 2026
Rated 5 out of 5 stars

LOVE LOVE LOVE

LOVE LOVE LOVE
I have never received so many compliments for an outfit!
Not cheap but worth all the money. I will check again their collection for my next bog occasion!

10 April 2026
Unprompted review
Rated 2 out of 5 stars

I am surprised

I am surprised, I paid £360 for an out fit which I had to return the day after it had arrived. I then ordered a dress immediately as it was the last one and it was stated that it would fit, it was £202 so, in all I have spent £562 and am out of pocket £360.

All my payments went out on the day so, why cant my refund also be paid fast.

They could see I am honourable. I wrote immediately to let them know the second delivery was perfect. Its times like this I wish I had not used the Company.

7 April 2026

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