chesca Reviews 

2,321
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the garments are exceptionally well-made, stylish, and wonderfully comfortable to wear for various special events. People also appreciate the prompt delivery service, noting that packages arrive quickly and keep buyers well informed throughout the entire shipping process. Shoppers regularly state how easy it is to navigate the platform and complete their purchases smoothly. Some people were occasionally dissatisfied with the sizing consistency, noting that clothing measurements can sometimes be confusing or feel unusually small. Other reviewers also observed that items occasionally arrived heavily creased inside their protective covers or came with excessive packaging materials.

What people talk about most

Product

People report positive experiences with product, noting that the garments are beautifully made with... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the durable garments... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that orders arrive very quickly and... See more

Return policy

Customers had ambiguous experiences with the return policy. While many reviewers found the returns process to... See more

Order

Consumers find the order process to be efficient, highlighting that ordering is simple and delivery is super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(2,321)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful selection of clothes for…

A wonderful selection of clothes for all occasions. The staff at my local branch are always so friendly and welcoming, as well as extremely helpful. They are honest with their opinions & know what suits me best. Buying on line, I’ve always received excellent service- easy process, fast delivery & a no hassle return service. Cannot recommend Chesca highly enough.

15 March 2026
Rated 5 out of 5 stars

Perfect occassion dress

Fast delivery and service. Excellent dress in beautiful rich colours. Soft floaty material too. A great fit. Think sizing may fit small. Mum wearing for her granddaughters wedding.

20 February 2026
Rated 4 out of 5 stars

Beautiful Jacket

Unfortunately the devoree jacket I ordered for my son's wedding was far to big so had to return it.
The quality was outstanding so I'm now trying to find similar in a smaller size as the swing back jackets are very big, but would definitely recommend this company.

19 February 2026
Rated 1 out of 5 stars

I returned the three items as they were…

I returned the three items as they were not to the usual standard of my beloved Chesca unfortunately. It’s now a week and I know the package was received on Monday and this is Friday still no refund issued. That’s disappointing . I would have expected better Chesca

24 February 2026
Rated 1 out of 5 stars

Dress screwed up and full of creases

My dress for a special occasion arrived in a dreadful screwed up state. Not just creases from being folded. I was going to send it back as I was so disappointed, but have asked a commercial ironing company to help.

10 February 2026

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