chilicloth.com Reviews 54

TrustScore 1.5 out of 5

1.6

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Rated 3 out of 5 stars

I ordered 14 items from Chilicloth (tops, pants, dresses and jewelry)... I give them 3 and a half stars because, although I checked the size chart and made sure my measurements matched their sizes,... See more

Rated 1 out of 5 stars

Do not buy anything from this company. Ordered a number of items that did arrive but none were as described. Materials were awful and sizing was off. Ask to return the items but they offered a 15% d... See more

Rated 1 out of 5 stars

Beware! Its a Fake website, Material is of very low quality and not as displayed on their website. shipping takes forever. Its a Chinese website you will know that once they send you the shipment tra... See more

Rated 1 out of 5 stars

If I could give 0 stars I would but the system didn't allow it. Although this company states they allow returns it is impossible to get one. Ordered a top, terrible fit! Spent several days in email c... See more

1.6

Bad

TrustScore 1.5 out of 5

54 reviews

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Rated 1 out of 5 stars

Ripp off fraudsters Beware of these people they are…

Beware of these people they are fraudulent and misrepresent their clothes - they are from China not America and they fool you then refuse to accept returns unless you pay shipping to China-All sizes different but labeled medium - quality worse then poor - assistance less than zero- they ripped off my 89 year old mother the scumbags avoid them like the plague or the Chin-A virus!

14 August 2020
Unprompted review
Rated 2 out of 5 stars

Hi owners of Chilicloth

Hi owners of Chilicloth, i ordered 4 blouses & 2 pants from your online shop on the 3/7/20. You delivered 1 blouse & two pants on the 28/7/20 & 1 blouse on the 4/8/20.
I’m still waiting to receive another 2 blouses from you which should have been in my hands by now.
Pls reply on why the other two blouses are taking so long to be delivered to me.. by the way the two blouses I received from you were two sizes too big for me even though I gave you the correct sizes ☹️😢 only the two pants fitted me well. Thank you

14 August 2020
Unprompted review
Rated 1 out of 5 stars

Steer clear of Chilicloth.com! Clothes run 3-4x's to small and take forever to get to you!

Placed an order on July 14, 2020, today is August 11, 2020. Have yet to receive my order. Wish I had checked out the reviews before I ordered them. They claim they have shipped, but they haven't. When I check the tracking it keeps telling me 'Your package is on its way to a USPS facility'. I'll update this about the quality of the clothing if or when I get the clothes. I'll try to remember to update if I don't get them.
11/04/2020 Update. I finally received the clothes towards the end of August and into September (came in separate deliveries). Clothes run VERY small. I ordered based on THEIR measurements. Clothes were actually nice looking, material does run a little thin. Pants run VERY long. I'm only 5'3" so they would take a lot of hemming, by a professional as there is no way I can hem these and that's going to add MORE cost to the price. Not sure if I got the clothes when I did if I hadn't had PayPal go after them. So to sum it up, if you decide to order from them you will have to order 3-4x's bigger than what you normally do (I ordered 2 x's bigger and still to small) and they will take forever to get to you!

11 August 2020
Unprompted review
Rated 1 out of 5 stars

If it were possible to give a 0 I…

If it were possible to give a 0 I would. Clothing IS NOT linen like pictured. It comes as cheap polyester. Ordered 3x women’s thinking surly that would be big enough just in case and allow a nice loose fit. I am a size 1x. The clothes are so small they fit my teenage daughter that is a Jr size 2. Returning is out of the question they make it impossible. So frustrated. I teach and was so excited to have some fun new clothes for school.

7 August 2020
Unprompted review
Rated 1 out of 5 stars

I would give it a 0 of I could

I would give it a 0 of I could. They ripped me off bug time. I put $179 in the account and they took out $279. Then they said I had the wrong order number. So they cant complete order without it they are full of work and won't respond to my order either 😡😡😡

7 August 2020
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would but the system didn't allow it. Although this company states they allow returns it is impossible to get one. Ordered a top, terrible fit! Spent several days in email convo trying to return. Eventually I was told my order number was incorrect even though it was. Their response when I emailed back was that I needed to email to the correct address in order to request a refund. Then they stopped responding. I beg you, don't order from here. Clothes look cute but didn't fit properly and there is no recourse.

6 August 2020
Unprompted review
Rated 3 out of 5 stars

Received my items

Received my items. The items are only okay. Cheap fabric and cheaply made. They don't look much like the ones in the photos. They are a Chinese company and have an address in the UK. They operate under different names. Again , my items are okay. Three stars is fair.

5 August 2020
Unprompted review
Rated 1 out of 5 stars

BEWARE OF FAKE REVIEWS

The 4 and 5 star reviews are fake. They're not written in good English. This is a Chinese company that keeps changing its name.

3 August 2020
Unprompted review
Rated 1 out of 5 stars

Wasted my money because their sizes are way off!

It took one month to receive my order. I ordered 3 tops and 2 bottoms. I followed their sizing chart. I wear size Large, but ordered XL because I wanted them to be baggy. All items had tags that said XL, but they were actually sized Small to Medium. Their patterns are not sized correctly. I emailed them. They said they would give me back 15% of my money, but I also had to return the items. I decided to just give them away. to petite friends.

1 August 2020
Unprompted review
Rated 1 out of 5 stars

The website shows lovely clothes but…

The website shows lovely clothes but the quality of the clothes is terrible. It takes forever to arrive, it comes in dribs and drabs and its so hard to return, takes so long and costs so much, that the company offers a 15% rebate.
I will never purchase from this website again. Sort of bait and switch.. The lovely clothes are not available and the ones that come in are not lovely.

29 July 2020
Unprompted review
Rated 1 out of 5 stars

It is awful cloth

It is awful cloth! Quality is very bad. I recycled these clothes because it is really hard way to return it. Never will buy from this seller.

29 July 2020
Unprompted review
Rated 1 out of 5 stars

Beware! FAKE !

Beware! Its a Fake website, Material is of very low quality and not as displayed on their website. shipping takes forever. Its a Chinese website you will know that once they send you the shipment tracking number. and their customer service is horrible. you will keep receiving same automated email forever. nothing will be refunded nor cancelled. BEWARE. Clothes fit, material, quality everything is just horrible

21 July 2020
Unprompted review
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