Chillisauce Reviews 

7,073
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting how the company simplifies the booking process for events like stag and hen parties, making it stress-free and efficient. Many people appreciate the helpful and friendly staff, including account managers and guides, who provide clear communication, offer great event options, and ensure everything runs smoothly. The holidays and activities organized are frequently described as fun, well-organized, and offering a wide range of choices in terms of locations and experiences. However, some customers also noted issues with transparency regarding pricing, feeling that significant mark-ups were applied to bookings. A few other people also felt that communication from the company was poor, leading to last-minute cancellations, incorrect bookings, and a lack of compensation or alternative options.

What people talk about most

Service

Reviewers mention positive feedback about service, with many praising the excellent organization and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Booking process

Consumers find the booking process to be positive, with many praising its ease and convenience, especially... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as incredible weekends and... See more

Location

Reviewers highlight positive aspects of location, with many praising the wide range of available destinations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge thank you to the Team for sorting out a Stag Doo for my Brother. Everything went extremely well from constant contact and updates. Transfers were excellent, hotel was cracking and ever... See more

Company replied

Rated 5 out of 5 stars

We used Chillisauce to book my daughters Hen Do, in Bath for a party of 12. Throughout the booking, the communication was excellent, we were able to amend booking, move times and add details. Incre... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... See more

Company replied

Rated 5 out of 5 stars

Recently used Chillisauce to help organise a stag do and what a great company and especially Daisy who was very informative, always at the end of the phone and incredibly good at finding some excellen... See more

Company replied


Company details

  1. #10 of 13 best companies in Recreation centre

Written by the company

Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,073)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Booked a stag package in Prague. Our guide was late and our activity was cut short. Our guide was no help at all. Do not book with this company.

5 July 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Dear Joe,

I am sorry to see that you have left us a 1-star review.

I can see that you have emailed your account manager Jess over the weekend, so she will investigate your complaint and reply in full.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Organised a stag for 14 of us to Prague…

Organised a stag for 14 of us to Prague and we wanted a nice hotel to go (crawl) back too. They sorted everything down to the last detail getting us in at the Hilton and organising activities like go karting, gun range, brewery tour and guided bar night out with our local guide who looked after us everyday and had loads of knowledge of what to do in the times she wasn't there. Also the mini bus we used was really nice and always on time.
If you're looking for a stag do and a bit lost doing it on your own I 100% recommend Chilli sauce.

27 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review Andy.

Rated 5 out of 5 stars

Easy and simple

Booking was simple, especially for a large group of 25!!! Communication was really good throughout the process and we had all the information we needed. Great price for the trip.
The transfer was great- on time, clean cars, good drivers. Hotel was great for our trip- rooms were simple, tidy and stag friendly. Would definitely use this again for a stag trip

27 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review. We would be more than happy to help you arrange another event when you are ready.

Rated 5 out of 5 stars

Benidorm stag

Chillisauce was great from start to finish and everything was as planned. Would definitely recommend.

27 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for the 5-star review and recommendation Chris. We absolutely love Benidorm here.

Rated 5 out of 5 stars

Can’t recommend chillisause enough from…

Can’t recommend chillisause enough from start to finish they made everything easy took all the stress from me to chase and sort everyone’s money they take care of all that hassle. They provided us with a guide when we arrived at Budapest who was with us for the transfers too and from airport also took us on a bar crawl that was a fantastic night. They even managed to book us an extra activity with only a few hours notice. Any stag/hen or just group bookings I will definitely be going through these again big thank you from all of us everyone had a fantastic time

27 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you so much for the lovely 5-star review Claire.

Rated 4 out of 5 stars

Helpful Service and good planning

Chillisauce made the trip smooth and highly enjoyable. The accommodation was comfortable, and all activities were well-organized. Saved us a lot of time and stress, especially in a country we weren’t very familiar with. I’d recommend it to anyone short on time or looking for help planning and getting inspired. Good for those doing a short trip who want to make the most of the moment

28 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 4-star review Daniel. Really pleased to hear you had an enjoyable trip.

Rated 5 out of 5 stars

Easy

This is our third event in 3months ran through chilli sauce. 2 hens and a stag do. 2 abroad and one in Leeds.
Everything was EASY and nothing was too much for the team. All prebooked and we were never once asked to pay anywhere. Our hotels have all been good amazing locations and never once did we feel that the hotels weren’t worth the money. All hotels had amazing breakfasts included and was quiet. Not something you’d expect from a hen party!
Daisy was amazing. She was super responsive to questions we had. We honestly can’t recommend the company enough. Thank you so much x

28 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you so much for the lovely review Liana. I will pass on your feedback to Daisy. We would be more than happy to help you arrange another event when you are ready.

Rated 4 out of 5 stars

Chilli sauce is very handy when for…

Chilli sauce is very handy when for getting things organised! Staff are helpful and flexible if you need to make any changes.

27 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a the 4-star review Harry.

Rated 1 out of 5 stars

Terrible Experience with Chillsauce – Avoid at All Costs

Booked through Chillsauce for a stag do and was left completely disappointed. They put us in Hotel Eden Village, which was nowhere near Vilamoura Marina or the person whose stag it actually was – completely isolating us from the rest of our group.

The hotel itself was an absolute disgrace for what we paid – definitely not worth the inflated price they charged for what turned out to be a sub-par 3-star at best. The staff were incredibly rude – one even swore at us when we asked a simple question about check-in.

When we raised the issue with Chillsauce, they took the hotel’s word over ours with zero effort to investigate properly. They accepted no responsibility whatsoever for the poor quality accommodation or the completely unsuitable location.

We ended up leaving after one night and booking an Airbnb at our own cost, just to salvage what we could of the weekend. Chillsauce offered no real support or apology – just excuses.

Avoid this company. Overpriced, unhelpful, and happy to throw customers under the bus rather than take accountability. Won’t be using them again, and wouldn’t recommend them to anyone.

5 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Dear Jack,

I am sorry to see that you have left us a 1-star review.

I can see that my colleagues Daisy and Matthew have been in touch with you and have investigated your complaint and replied in full.
The Eden Village hotel was agreed upon by your group organiser. As it was such a large group, we needed to split you into hotels to ensure that everyone had accommodation. The organiser was happy with the location of both properties, so I am sorry that you didn’t enjoy your stay.

The Eden Village hotel have confirmed that you checked out after 1 night stay, but didn’t state why you was leaving and didn’t make any complaints to the reception team when checking out. We also didn’t receive any calls our 24-hour emergency phone to state that you were not happy with the accommodation. We only found this information out when you returned home and made a complaint, so we weren’t given the opportunity to help or assist whilst abroad.

We have also apologised on behalf of the hotel for a member of staff being rude on arrival, I know that you were looking for an apology direct from the hotel, but they refused as said that your group was drunk and using inappropriate language on arrival, so as we had two different versions we apologised to you on their behalf.

We take all feedback seriously and investigate all customer complaints and concerns, so I am sorry that you were not happy with your Chillisauce experience.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Good Service

The trip was well organized and the events were good. the payment system was great so the cost could be spread over a few months. Makes it easier than having to go round individually booking everything yourself.
Was very happy with the hotel they arranged.

20 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank for taking the time to leave us a 5-star review Chris. Really pleased to hear you was happy with the hotel.

Rated 5 out of 5 stars

The package

The package that we experienced with chilli sauce was amazing had great fun always laughing !! making so many cocktails was great !! Sports was so competitive but fun at the same time

22 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for the 5-star review Neil. The cocktail making is great fun and one of our popular choices. We would be more than happy to help you arrange another event when you are ready.

Rated 4 out of 5 stars

Well organised but miscommunication with payments

A very well organised day out and great venues. It didn't disappoint, the Hen had a great day. We were able to pay in installments as well.
The best part was having a private dining area for our party at the brunch location, which was a complete surprise to all of us!
The reason for the 4 star is that neither of the venues were aware of our prepayment through Chillisauce. When we were getting ready to leave the brunch we were met with a bill and had a payment dispute with the manager which took half an hour to resolve, making us late for last venue and lost our table!

14 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for the 4-star review NF and pleased to hear that the Hen had a great day.

All of our arrangements are pre-paid so I am sorry that the restaurant tried to charge you on the day this was an error. When you get a moment if you can kindly send me your booking details so that I can speak to the restaurant to ensure this doesn't happen again to feedback@chillisauce.com

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Top-Notch Stag Weekend with Chilli Sauce!

Booking our stag do through Chilli Sauce was honestly one of the best decisions we made. The whole process was really easy and hassle-free – everything was taken care of, and the weekend ran like clockwork.

A massive shoutout to our stag guide, Zeti – he was absolutely brilliant. Super organised, laid-back, and just a top guy to have around. He made sure everything went smoothly and kept the whole group in high spirits.

If you’re planning a stag, I’d 100% recommend going through Chilli Sauce – and if you get Zeti as your guide, you’re in for a great time!

14 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Harrison. I will certainly pass on your feedback to Zeti.

Rated 5 out of 5 stars

Very well organised and planned

Very well organised and planned .
Transport on time
Hotel very good and great location
Beach club that was organised was a fantastic day .
Would recommend.

9 May 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Really pleased to hear you enjoyed the beach club. Thanks for the 5-star review and recommendation Colin.

Rated 5 out of 5 stars

A great experience

This was the first time using chilisauce after a friend recommended. I was a bit anxious as I was arranging my brother's stag doo, but chillisauce came to the rescue! The setup on the website was very straightforward and I easily selected the package I wanted. I was then contacted by my event manager Samuel Clarke, going over the package, ensuring I was happy with the choices. There was contact between us both throughout, with Samuel helping me with any problems I was experiencing and always very prompt in contacting me. The event was a success, with all the choices being a great experience and I'm deeply grateful to chillisauce for making the process so smooth. I've already started recommending the company to my friends, and would highly recommend to anyone looking for help with an event.

13 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

I am really pleased to hear that everything went well. It is a hard task arranging a Stag Do as you have all the responsibility but we do try and make it as easy for you as we can. Thanks for the 5-star review and recommendations.

Rated 5 out of 5 stars

Great experience

Everything was well organised, I did feel it was really good value for money.
I would recommend it to future stag and hen do.

13 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for the 5-star review and recommendation Raymond.

Rated 5 out of 5 stars

Book a stag weekend via this company

Book a stag weekend via this company. From booking to going absolutely no issues. Very easy to book. Helped all the way through the booking. The rep in Bulgaria was amazing. Very knowledgable. Highly recommended this company.

12 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review Paul. Really pleased that you all enjoyed Sofia.

Rated 5 out of 5 stars

From the minute I booked with…

From the minute I booked with chillisauce daisy blade was very helpful and made everything run smooth for all 25 people on board nothing was hard work even when in Croatia everything was how it was supposed to be with no issues.

6 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for the 5-star Alan. I will pass on your feedback Daisy.

Rated 5 out of 5 stars

Chillisauce were great

Chillisauce selected great people for the activities. All really friendly, helpful and reputable. It wasn't myself that dealt directly with Chillisauce but they were easy for my friend to deal with and organised a great trip for us.

6 June 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Jamie.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look