As a collector I’m looking for quality for a great price and that’s what I got. I don’t normally leave many reviews but I felt these guys deserve a shoutout for the brilliant service they are provid... See more
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See what reviewers are saying
First time buying from these guys and everything was perfect, decent prices and I kept up to date on the order status, everything worked and had no problems at all. Would definitely recommend them an... See more
Second time ordering from Chillout and I'm definitely happy with the service. The delivery was fast, individual items were neatly and securely packaged and the condition was great. The only (minor) ni... See more
I have been using Chillout Games for completing my retro game collection for the last decade. They always deliver in terms of quality. You'll always know the exact condition and details of what y... See more
Company details
Written by the company
Chillout Games specialises in popular, rare, collectable, new sealed, promotional and imported video games for nearly all platforms from 1980 to current day. We are pleased to announce that our website is now 20 years old with over 200,000 customers! We have also been on eBay for 20 years and are consistently a high rated seller. All orders received before 3pm(and most 3-4pm orders) are posted on the same weekday. UK orders over £50 automatically qualify for free courier/Royal Mail Tracked delivery. Game orders over £60 are currently upgraded to Royal Mail Tracked 24(as at Nov23). We check, grade (and test if necessary), refurbish, clean, regrade, recheck, photograph, describe all games individually before listing for sale. Chillout Games has invested in £25,000 of professional disc machinery and employs a dedicated machine operator to deliver your discs in the best possible condition. Another long serving member of staff is responsible for cleaning and checking cart contacts, checking authenticity, checking/replacing cart internal batteries, and refurbishing consoles and accessories. The website also offers an instant price for 50,000 of your games with free Parcelforce courier collection or Post Office dropoff options and get paid within 48hrs of receipt (larger quotes 3-4 days). Everyone at Chillout takes pride in delivering high quality games and we really value your comments.
Contact info
Unit A8, Southmoor Industrial Estate, M23 9XD, Manchester, United Kingdom
- 0800 861 1066
- www.chilloutgames.co.uk
4.8
Excellent
702 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Best online old school gaming.
Managed to grab a beaut old game for my Gamecube from these guys. Mint condition to boot. Brilliant service and follow up too.
24 May 2021
Unprompted review
Great service
Sold games to these guys twice now, always helpful and professional. They make an assessment quickly & transfer the money promptly. I have recommended them to friends and will certainly sell to them again!
13 May 2021
Unprompted review
Amazing as always
Amazing as always. Bought an expensive game and they went above and beyond with the packaging, which I really appreciated. I've been a customer for years and will continue to be for many more years to come :)
9 April 2021
Unprompted review
Never bought from this site before
Never bought from this site before, thought I'd give it a chance with PayPal.
I bought a Dreamcast game which came through the post quickly. It was well packaged and undamaged.
Will use this site again.
3 April 2021
Unprompted review
Good website for collectors.
They had a game that was not easy to find anywhere else and they didn't overcharge me for it. They have access to very good copies of old games which is useful for collectors I imagine.
28 March 2021
Unprompted review
Friendly, professional, brilliant.
Paul and the whole Chillout Games setup are excellent and completely customer focused. I cannot recommend using them enough and will be going back to them again and again, I'm sure. My items were in frankly brilliant condition and the service was the best I've experienced online. I've bought through their Amazon store and from their own website and had a top-notch experience every time. Trust this seller! They are worth your time and money.
28 March 2021
Unprompted review
Brilliant
Amazing experience, games were reasonably priced and delivered quickly. No issues and will definitely use them again!
12 March 2021
Unprompted review
Wow what Great Service
I contacted Chillout to make sure I ordered the correct charger for my Nintendo DS. He quickly identified the item I needed. It was despatched that afternoon and was with me next Day. Great Customer Service.
17 February 2021
Unprompted review
Fantastic!
Really well packaged, arrived on time, and the game itself was well protected to avoid transport damage.
12 February 2021
Unprompted review
Brilliant as always!
I have ordered from these guys many times before and always had a brilliant service.
Photos taken of each and every item are a true representation of what you will get on delivery.
My orders have always been packed well and secure and are always prompt.
Shall be ordering many more times for my collection in the future.
5 February 2021
Unprompted review
Brilliant Service
I bought the US version of Silent Hill: Homecoming for a great price, quite difficult to find this version in UK. I ordered it on Saturday, it arrived on Sunday (I am also in UK). It is in mint condition. The service was superlative and I recommend to everyone. - Everygamegoing
23 January 2021
Unprompted review
Good and fair service, recommended for collectors
Good and fair service which was clear and easy to use, and prompt payment given. Will use again for selling and probably buying at some stage: unlike other services they take rarer and NTSC games so very useful for collectors like me. Would recommend.
12 January 2021
Unprompted review
Everything's perfect and fast!!
8 January 2021
Unprompted review
Great
Great, as always, and remains my favorite seller for old classic games. Items always arrive in good time, extremely well packaged and as described on their site.
1 January 2021
Unprompted review
Still the best!
I always buy my ps1/ps2 games here because its always super fast delivery, the discs are in like new condition, puts bubble wrap in the case to stop the disc falling out while delivered, the box has padding in it to stop the cases cracking in the post, even the discs are all lined up straight when you open the case, the guy is a real perfectionist, will be back!
28 December 2020
Unprompted review
cool company but i do not like the…
cool company but i do not like the website. looks about 20 years out of date... yuck
6 December 2020
Unprompted review
Reply from Chillout Games Ltd
Martin,
This is the third negative review that you have left for Chillout Games...
Our website is a combination of old and new to reflect the age of the products that we sell. For example, the following games which customers love were released in the UK 20 years ago: Suikoden II, Pokemon Yellow, Giga Wing, Crash Bash, Resident Evil 3, Shenmue, Medal of Honor Underground and... Timesplitters was 20 last week!
You can get an instant price for your games in our selling cart which has instant prices for 80,000+ games https://www.chilloutgames.co.uk/SellGames.aspx. There is no need for a mobile app - the cart is ready for your mobile to scan barcodes as soon as you visit the page.
Did you know that there are over 500,000 detailed photos of of actual games that we have sold on the site? For example: https://www.chilloutgames.co.uk/PS1/Metal_Gear_Solid_Sony_Playstation_One.aspx
There's also a new and fast growing collectors area for adding your games collection: https://www.chilloutgames.co.uk/ssl/UserGameCollection.aspx
We have lots of other plans in the pipeline so watch this space and thanks for your continued attention!
CG
Great online shop
Great service, fast despatch and great packaging. I highly recommend them.
29 November 2020
Unprompted review
Perfect shop for retro game collectors
Fast and safe packing. Goods in perfect condition. Never had any problems with the Chillout Games. Which is never a must when you buy used games. Really a recommended shop.
29 November 2020
Unprompted review
Always good service from them.
27 November 2020
Unprompted review
Game in excellent conditions and…
Game in excellent conditions and arrived superquick!
21 November 2020
Unprompted review
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