Chipper CashReviews 

371
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

These guys are scammers! The moment they notice that you have money in there they will try all possible means to deduct the money, from failed transactions to subscriptions you never did or any mean t... See more

Rated 1 out of 5 stars

They are the worst, bunch of scammers the worst experience ever, how can i get an alternative so i can use usd cards this guys are thiefs.. Chipper is a scam Burnaboy follow up your people damn!!

Rated 1 out of 5 stars

Last year, I left a 1-star review warning people about Chipper Cash's customer support after weeks of trying to recover an $8 Upwork refund. Looking back, I wish I had take... See more

Rated 4 out of 5 stars

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... See more

Company details

  1. Non-bank financial service

Written by the company

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

371 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Replied to 4% of negative reviews

Typically replies within 24 hours

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1.6

All reviews

(371)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

MY BITTER EXPERIENCE WITH CHIPPER CASH

OK, Chipper cash use to be one of the best before, a top notch customer service, fast payment, clear transaction, lately, its been hell I chipper cash has it has been compromised, the thieves and scammers have taken over the company, my account has been verified for almost 3 years but recently I was told to deposit 200k before i could qualify to transfer 1m, I checked my status whether is charged but not, on the 6th of March, my money (#312,400) was withdrawn while waiting for their system to come as pleaded by customer service, I contacted the customer support the response i got shown that it was aided by them, so the chipper cash is out of it now if you don't want to lost your fund, I have my proofs and if possible can be uploaded here, anyone saying anything different here now adays is a perpetrator of evil, the CEO needs to be revisited? My account was use to withdraw other people funds after I reported mine and instructed them to stop transactions on my account, people were scammed and embarrassed my family, it was shameful and bitter, Non of chipper cash social handles and lines is active. if there's and you're sure you have contrary opinions recently or vital information about chipper cash , contact me directly, over a million naira we withdrawn out of my account while telling me the system was down.

6 March 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello Olaolu,

Thank you so much for reaching out to us on this and sharing this feedback. We can however see that you are actively being engaged via our in-app chat and some information has been requested from you to get clarity on the points you raised above. We are on standby for this.

Thank you.
The Chipper Cash Team.

Rated 5 out of 5 stars

The best banking system worldwide

I think chipper cash banking app worldwide is the best because with them all your fundz are safe. Thank you

11 February 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello Oladayo,

Thank you so much for the feedback.

Rated 1 out of 5 stars

This app iDOES NOT WORKs ridiculous,the code it…

This app is ridiculous,the code it sends is NEVER the right code,I have to go back ,I've done that 5 times now,been locked out ,I give up,so I ask Mr.Wizzard what is the solution to this issue? The app simply goes around and around in circles,it does not work. It's really a shame,I would use this often if in fact it would work.

17 February 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hi Tina,

We are really concerned to see this and would be more than happy to take a look at this for you. Please send us an email to support@chippercash.com with your chipper tag so we can help resolve this for you.

Thank you.
The Chipper Cash Team.

Rated 2 out of 5 stars

Cant access the investment page

I use to love chipper, but am not happy with the app this time, for 3months now i cant have access to my investment page, it keeps referring me to there care chat, i have all they suggested still cant access it.

6 February 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey there!

We sincerely apologise for the experience you have had with this. We sure want to see you love us again. 🥺
We would be happy to take a look at this for you. Please send in a mail to ask@chippercash.com with details of the issue as well as your Chipper Tag.

Thank you
The Chipper Cash Team 💜

Rated 5 out of 5 stars

Very fast and reliable 😋

5 February 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey Peter,

Thank you so much for the beautiful feedback. We appreciate you.

The Chipper Cash Team. 💜

Rated 5 out of 5 stars

Please and please disregard any bad…

Please and please disregard any bad reviews here! Chipper cash is one amidst the best you can use,if not even the best for now! they are always transparent, am not an affiliate, just a happy customer. try it out yourself and ask for customers support incase you get into any difficulties, you will be amazed on how fast customer supports gets to you. Chipper cash is extremely pleasant for me, and I will keep everyone updated on how they serve customers. But for now life is chipper with chipper cash abeg. Thanks

5 February 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

We are so excited to read such an amazing review. It sure has left us smiling from ear to ear.😁

Thank you so much for choosing to be part of the Chipper Cash family and we wish you many more happy transactions ahead.

The Chipper Cash Team. 💜

Rated 3 out of 5 stars

Bvn issues

Why must I put my bvn while registering??? That’s what has been putting me off. Leaving out my bvn in an online app. I would really love to give it a shot but that’s my only clause.

2 February 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello there!

Thank you so much for reaching out and for the feedback. The BVN is a mandatory flow to allow us to ensure the account is properly verified.
This would also allow you to have access to all the functionalities of the app.
We do however understand your concerns but want to assure you that we treat all data with highest level of confidentiality in line with payment security best practices.

Thank you
The Chipper Cash Team. 💜

Rated 1 out of 5 stars

The New Chippercash debit card Uganda

I used my ChipperCash debit card to pay for an online transaction on December 17th; the transaction was declined, so the item was never purchased, but the funds were removed from my account and not returned even after the 30-day waiting period they claim is mandatory. I have been back and forth with over 9 reps and a unbelievable 36 conversations trying to sort out this issue. I have had some withdrawal issues in the past, and they were usually resolved in a day or so. I honestly started out very patient with the app because they are a new service in Uganda, and as a software developer, I understand technical issues, but now I realize the way they operate feels more like a scam from a small, unprofessional, and inexperienced group of people. I was trying to recover 560,000 ush ($150), but now I'm just totally lost!

16 January 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey!

No, you are not lost at all. We will make sure this is resolved and your confidence restored in us.
We will be requesting more information directly to you. Please fill this and let us assist you further. Kindly make sure to add your chipper tag.
Sincere apologies for the delay and this experience.

The Chipper Cash Team.

Rated 1 out of 5 stars

I received money from a p2p trader on…

I received money from a p2p trader from binance to my chippercash yesterday, I tried to cash out and it failed, however after about 5minutes of the failed cashout,the money disappeared from my chipper account, tried to talk to support and all they kept telling me is we will look into it and let u know when something comes up. After one support team member asked me to comfirm my location, I was prompted to check my security settings only to find an unauthorized device logged into my account from Lagos Nigeria, I reported the case and my account has since been restricted but no response from support in on for how long this will take to investigate and no explanation on how my money disappeared from my account. Iam totally disappointed in chipper cash because this is not the first time iam having cashout problems.

18 January 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey there!

We are really concerned to see this.
Could you please send an email to support@chippercash.com so we can assist you further?
Sincere apologies for the experience and we would be on standby to hear more from you.

Thank you.
The Chipper Cash Team.

Rated 5 out of 5 stars

Thanks, chipper cash

it's been wonderful so far with chipper cash. With the setback I had on the app due to my fault, they communicated with me throughout so as to get my account back. Good customer service.

11 January 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello Oluwaseyi,

We are excited to see this and learn that your account is working fine now. Thank you so much for the kind words and for being a part of the Chipper Cash family. 💜

The Chipper Cash Team.

Rated 1 out of 5 stars

Chipper app a closed ponzi scheme in crypto trading..…

Things were going smoothly on this app until I attempted to buy BTC crypto currency this week.
Apparently the app notes that "there charge no transaction fees" just to set you up!

As the price of the BTC coins appreciated on the open market in the last few days by more than 10%, I tried to cash out by selling my BTC.
Only to find that what they call their sell rate, is well below the market price of the coin by more than 10%! And this keeps changing as the price of the coin appreciates!

Essentially you cannot make a profit on this app in Crypto (BTC) even when the actual price of your holdings rises up above 10%.

The app kept warning I do not have sufficient coin balance even as the actual price of the coin on all open market platforms appreciated! The BTC value it claims I have left is still below the value I bought by more than 10% despite the rally in market prices of the coins.

With crypto the app is a closed ponzi scheme if you ask me!
And all this happened today 14th January 2023!

Check any other crypto trading apps and then check out chipper at current crypto prices, you will get what am saying .

13 January 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey there!

Thank you so much for sharing this with us and letting us know about your experience. We would love to share more feedback on this and further engage you.
Please send us an email to support@chippercash.com with your chipper tag and details as shared here.

Thank you.
The Chipper Cash Team.

Rated 5 out of 5 stars

It was quickly sorted and response was…

It was quickly sorted and response was professional

12 January 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey Elvis,

Thank you so much for letting us know about this. We are happy the issue was resolved.
Have a beautiful week ahead.

The Chipper Cash Team.

Rated 5 out of 5 stars

Great Customer Service

8 January 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello David,

Thank you so much for the very kind feedback and for choosing Chipper Cash.

The Chipper Cash Team.

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I tried to use the app but the platform rejected my identification during verification. Due to this, I wasn't able to make use of the account. Since then, I have been contacting customer service via chat and email to try get the account deleted and my data removed from the platform. And the customer service reps have been taking me round in circles and refusing to delete my data. This is absolutely wrong. The platform has sensitive personal data which they collect during sign up and once you want it deleted they basically ignore you or refuse to help. Horrible!!!

Edit: To address the generic response I received from Chippercash, I have shared my tag multiple times with your customer service reps. They either ignore the messages or just take me round in circles. I wouldn't advise anyone to subscribe to this platform at all. It is more stress than it is worth.

21 December 2022
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey there!

We are truly concerned to see this and would love to be of assistance on this. Please share your Chipper tag via https://chipper.help so we can make things right.

Thank you
The Chipper Cash Team.

Rated 1 out of 5 stars

I created an account with them and was denied access to get verified

I created an account with them and got verified when I tried to claim my card I was asked to upload my ID 3 days after uploading my it got rejected when I tried to upload it again I got a error message that
permission was denied it's really frustrating

24 December 2022
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello Sogho,

Thank you so much for sharing this feedback with us. We sincerely apologise for the experience and would love to look into this further if it is still pending.
Please send an email to support@chippercash.com for assistance.

Thank you.
The Chipper Cash Team.

Rated 4 out of 5 stars

Send & receive money for free I like it…

Send & receive money for free I like it
My cash out was pending but after some days they they brought it back to my wallet.
But improve in your pending cash out it take you long for sure

20 December 2022
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hey Patrick,

Thank you so much for the feedback and we are glad to see this issue was resolved. We assure you of amazing services now and always.

The Chipper Cash Team

Rated 2 out of 5 stars

I'm trying to complete my verification…

I'm trying to complete my verification process so I can create my virtual card and I have submitted all the necessary documents.. yet still for 3 days verification status (pending)..
Please how long does this process take

12 December 2022
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello Tyson, we'd like to look into this right away. Please share your chipper tag via https://chipper.help so we can follow up.

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