Chocolate Now Reviews 156

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

HUGE apologies! Wrong company! I Left a bad review for the wrong company. I was searching for another chocolate company I purchased from. I have no idea how I managed that lol. I have never purchased... See more

Company replied

Rated 2 out of 5 stars

I made an e-mail chocolate order and forgot to display my discount code. I then asked if anything could be done - and was told not surprisingly that it couldn't be given after the event even though t... See more

Rated 1 out of 5 stars

I ordered chocolates for my father for his Birthday at the beginning of December. It looked like such a great place that I ordered a larger order to be shipped just before Christmas. Two weeks before... See more

Company replied

Rated 3 out of 5 stars

The delivery of the chocolates was very fast indeed. However, the products are a little disappointing. Don't get me wrong, they are nice, but not really worth the very high price paid. The fruit flavo... See more

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1.1

Bad

TrustScore 1 out of 5

156 reviews

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Rated 1 out of 5 stars

First and last time ordering from here

HUGE apologies! Wrong company! I Left a bad review for the wrong company. I was searching for another chocolate company I purchased from. I have no idea how I managed that lol. I have never purchased from Chocolate now! I will delete the review once the edit has been seen . Sorry once again!

1 August 2024
Unprompted review
Chocolate Now logo

Reply from Chocolate Now

Hi Shay, I'm fascinated by your review - Chocolate Now! ceased trading about 10 years ago - I didn't even know that the Trustpilot account still existed. Sooo, I think you have the wrong company :-) I suggest complaining to the people you bought this product from - Thanx

Rated 5 out of 5 stars

Kind Rescue

My brilliant idea for my niece's birthday 'card' fell adrift because her computer was down. I planned for her to choose her own chocolates, but alas, the e-mail didn't materialise of course. Magnificently Nigel came to the rescue and offered to choose them for her. Problem solved and she is so delighted she is looking forward to being a customer!

15 August 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Quick to order and send.
Very beautifully packaged and really tasty.
I have used this service very regular because I live in France but have relatives in the UK.
It is always sent on time and my relatives love them.

11 August 2013
Unprompted review
Rated 5 out of 5 stars

Fabulous indulgence- the perfect gift!

It's one of the best surprise presents you can send a friend- a text to say they can choose their own amazing selection of chocolates! So many delicious centres to choose from- pure indulgence and a really personal gift. When a box was sent to me my husband insisted on me cutting every one of mine in half so he could try them- ( I chose one of each flavour) I must admit it's the closest I have come to strangling him.
Tip: Lock yourself in a cupboard with them when they come- these chocolates are NOT for sharing!!

23 July 2013
Unprompted review
Rated 2 out of 5 stars

Forgot to claim my discount code at time of purchase

I made an e-mail chocolate order and forgot to display my discount code. I then asked if anything could be done - and was told not surprisingly that it couldn't be given after the event even though the discount code is sent to my personal e-mail address. I appreciate this but as I use this company frequently it would have been nice to have had a small credit added to my account as I had bothered to ask about my discount. So I missed out - no matter, I won't be using them from now on. A shame because they are quite good - but just a 'robot' attitude to loyal customer service won't do in these difficult times.

14 July 2013
Unprompted review
Rated 5 out of 5 stars

A choc company that can be trusted to deliver quality

I sent my son-in-law-in-waiting a box of personally selected individual chocolates for his birthday. The wrapping was very attractive with a personalised message too. They were delivered promptly and arrived in good condition. He liked the fact that each chocolate had been selected with him in mind - the personal touch! I've used this company on more than one occasion and they have always delivered what was promised. I would have no hesitation in recommending them to others, especially if you live abroad (like me in Australia). Thank you and please keep doing what you are doing so well.

4 July 2013
Unprompted review
Rated 5 out of 5 stars

Divine chocolates and timely delivery

My sister adored these truffles as I had sent them as a birthday gift. They were delivered within the stated due date and in top condition.

I have ordered from this chocolatier before and will continue to do so in the future.

22 June 2013
Unprompted review
Rated 5 out of 5 stars

My Dad was delighted with his Father's Day Chocolates

Thank you for your prompt service and delivery. The chocolates were very well received and I guess they taste wonderful. Although I am too far away to see and sample what I purchase it certainly makes shopping easy for me, especially when sending overseas makes it so expensive to send gifts.
Thank you for helping me to make my Father's Day special!

18 June 2013
Unprompted review
Rated 5 out of 5 stars

good service good chocolates

Use this company for special ocasions gifts. Service is exellent delivery is spot on. Chocolates look great and taste absolutely delicious . I have a relative who only likes dark chocolate - no problem you get to choose that. You even get to choose the fillings so no wasted ones no one likes. No problem ordering in future and would recommend to anyone.

17 June 2013
Unprompted review
Rated 5 out of 5 stars

What a great way way send chocolates!

For my dad's 90th birthday, I was able to choose chocolates that I knew he would like. They were delivered early and they looked beautiful; my dad was happy and so was I. Good price and great way to make up a box of favourites. I will be using you again when I next send chocolates to the UK!

Thanks so much.

5 June 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service,Luxury Chocolates, Delivery is extremely quick, prices that you can afford.

The best Company for Chocolates is definitely Chocolate Now, I order these Chocolate's for my Dad for Birthday's and Christmas, he is 85 Years Old. So as one can imagine he has tasted a lot of chocolate, but he has never tasted Chocolate like this before, quality, texture even the way it is presented. Excellent. They are so good he keeps them for himself, why not, I would.

28 May 2013
Unprompted review

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