The Chocolate Society Reviews 8

If I could put more stars, I would!
I got the dark chocolate malt balls, as they are difficult to find now. I came across chocolate society whilst searching for these, or similar at a decent price, without massive postage costs & I'm so glad I did find them. They got here today, quickly. Tried one, they're amazing, truly so good. I'll definitely be buying again very soon & would highly recommend. The only thing is, stopping myself eating them too quickly. They are delicious. Perfect chocolates at a great price. Thank you so much 😊

Such amazing customer service who put right an incorrect order immediately and who were swift and reassuring in their response.
I've bought from The Chocolate Society before a few times; I buy the loose chocolate drops to use for hot chocolate and cakes etc., and can honestly say their chocolate is first class. It's really great quality and you get what you pay for. Would highly recommend.

Had some issues with post but great customer service sorted it out. Great products.

Last time I order from Chocolate Society.

I’d decided to order some of my wife’s favourite chocolate ahead of her 40th birthday, picked up a couple of bars. Usually I’m one to resent paying high shipping fees, but looking on the website it states they use DPD who are usually pretty swift.

Fast forward 5 days and I’d had no confirmation of shipping, so contacted the company via their webchat. After a day (and on my wife’s birthday) of no response, I decided to email them instead. 4 days later and I’ve had absolutely no response from anyone in customer service, which is really poor. To be late is one thing, to charge a high shipping fee and also be later is another, but ignoring customer support is the final nail for me.

Excellent service. I entered an incomplete address on a gift order and in spite of this being my error the chocolates were delivered with some extra treats. A helpful customer orientated company. Good chocolate as well. Thanks

I have had a monthly delivery for last six month. The chocolates have been amazing- best I have ever tasted- and the customer service has been second to none. Thank you.

Beautiful quality product, easy to order and arrived swiftly - not much else to say! Wanted to leave a review as so many small chocolate companies don't deliver what they promise

Shaker great gift choice

Amazing chocolate. Box of month is so addictive