Fantastic service from start to finish! A friend of mine told me about the site, as I couldn’t identify the type/model for a replacement toilet seat . I tried submitting a query online, but when I ca... See more
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The measuring guide on the website made sure I could order the right size and style with confidence. It arrived via secure courier, and the best outcome was I could just unlock the old seat and cli... See more
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After wasting many hours trying to find a replacement toilet seat, I found this brilliant Company. All I had to do was take pictures of the existing seat and forward measurements too. The seat which... See more
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Superb service supported by speedy helpful online advice. Delivery was wonderfully quick. The packaging was appropriate, (and amusing! Loved the little joke on the box) and instructions for installa... See more
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Company details
- #26 of 107 best companies in Bathroom Renovator
Written by the company
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Contact info
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, United Kingdom
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4.8
Excellent
9k reviews
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Ordered two seats for a Bathstore…
Ordered two seats for a Bathstore toilet. The quality of the replacements was good, well packaged and delivered quickly. The site recommended the replacement seats for the particular model of toilet, all three options were short and the one I picked is shorter than the original. That does mean the edge of the toilet is exposed more than I would like when the lid/seat are down, so it’s worth double checking measurements especially where the fittings differ to the original.
26 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your detailed review. We’re pleased to hear the replacement toilet seats were good quality, well packaged and delivered quickly. We’re sorry the seat you chose is slightly shorter than the original, and we appreciate you highlighting the importance of checking measurements where fittings or dimensions differ. Our recommendations are intended to help narrow down suitable replacement toilet seats, but exact sizing can vary between models. If you’d like us to check the fit further, please do get in touch and we’ll be happy to help.
Ordered/delivered
Ordered, dispatched, fitted. A no nonsense company kept me informed, nice EMAIL content.
3 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for the great review! We’re really pleased to hear everything went smoothly from ordering and dispatch through to fitting your replacement toilet seat.
It’s also lovely to know you appreciated the clear email updates along the way. We aim to keep things straightforward, helpful and hassle-free, so your feedback means a great deal to us.
Thank you for choosing Choice Replacement Toilet Seat Shop.
Customer service dept. first class assistance.
Customer service dept. identified the parts I needed and I received them within 2 days. Delighted with their service.
2 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your lovely feedback! We’re delighted our customer service team was able to identify the correct toilet seat parts for you and get them delivered within two days.
Providing helpful advice, accurate replacement parts and fast delivery is exactly what we aim for. We really appreciate your kind words and are pleased you were so happy with the service from Choice Replacement Toilet Seat Shop.
Excellent
Received promptly. Well packaged. Fitted a treat and was easily done. The screw device was ideal.
Very efficient service
2 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for the excellent review! We’re really pleased to hear your order arrived promptly, was well packaged and that the replacement toilet seat fitted perfectly.
It’s great to know the screw fixing made the job straightforward too. We really appreciate your kind words about our efficient service and thank you for choosing Choice Replacement Toilet Seat Shop.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind feedback! We’re pleased to hear your order arrived within two days and that you’re happy with the product.
We really appreciate your custom and thank you for choosing Choice Replacement Toilet Seat Shop.
Great support
Fast and helpful advice to my problem. Suitable product quickly obtained.
4 September 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for the great review! We’re really pleased our team could provide fast, helpful advice and help you find a suitable replacement toilet seat product for the job.
It’s great to hear you were able to get the right item quickly. We really appreciate your feedback and thank you for choosing Choice Replacement Toilet Seat Shop.
Perfect match
Was having a lot of trouble with toilet seat as mine had been discontinued found these guys and they managed to match a toilet seat which was perfect great relief. And great job.
1 September 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for the fantastic review! We’re delighted we could help find a suitable replacement for your discontinued toilet seat and that the match was perfect.
Finding the right replacement toilet seat can be tricky when an original model is no longer available, so it’s great to know our team could make the process easier for you. We really appreciate your kind words and thank you for choosing Choice Replacement Toilet Seat Shop.
Replacement hinges for Bemis sc seat
Found this company on the internet and was asked to send a photo of my hinges and got a reply within minutes so ordered them and they arrived next day. Very pleased with this company and will use them again and price was very reasonable.
4 September 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for the lovely review! We’re really pleased our team could identify the correct replacement hinges for your Bemis soft-close toilet seat from the photo and get back to you so quickly.
It’s great to hear the hinges arrived the very next day and that you were happy with both the service and the price. We really appreciate your custom and look forward to helping you again in the future.
Great quality product at a reasonab price.
Great quality product at a reasonable price.
My bathroom was refitted back in 2004 and recently the loo seat had developed a slight crack, as well as having yellowed a bit with age.
I had no idea whether or not I could obtain a replacement after 20+ years, but a quick search revealed one at Choice Replacement Toilet Seat Shop.
I ordered it and it was safely delivered just a few days later, and is a perfect fit.
I had to reuse the original screws and plastic fittings only because I couldn't figure out how to get them out! Otherwise all good.
1 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a detailed and positive review! We’re delighted we could help you find the correct replacement toilet seat more than 20 years after your bathroom was originally fitted.
It’s great to hear the new seat arrived safely, was good value and, most importantly, proved to be a perfect fit. Reusing the original fixings sounds like a sensible solution too.
We really appreciate your custom and thank you for choosing Choice Replacement Toilet Seat Shop.
Very helpful and prompt response to my…
Very helpful and prompt response to my query and follow up. Order made as a result.
1 September 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind feedback! We’re really pleased our team was able to respond promptly to your query and follow-up, and help you feel confident in placing your order.
We appreciate your custom and thank you for choosing Choice Replacement Toilet Seat Shop.
Happy customer
product arrived very quickly, well packaged and fit perfectly. plenty of instructions and everything i needed. I would recommend for sure.
27 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for the lovely review and recommendation! We’re delighted to hear your replacement toilet seat arrived quickly, was well packaged and fitted perfectly.
It’s also great to know the instructions were clear and that everything you needed was included. We really appreciate your custom and thank you for choosing Choice Replacement Toilet Seat Shop.
Reply from Choice Replacement Toilet Seat Shop
We're delighted to hear that you experienced prompt service and received a good product with speedy delivery! Your positive feedback is truly appreciated.
Quick and helpful response to a…
Quick and helpful response to a specific parts query. Problem solved!
1 September 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic review! We're so glad we could provide a quick and helpful response to your parts query, and that we were able to solve your problem.
Reply from Choice Replacement Toilet Seat Shop
We are so pleased to hear that you found our customer service helpful and that your delivery was speedy. Thank you for your wonderful feedback!
Excellent service
I contacted the company by email in the late afternoon to ask advice about a replacement toilet seat for a discontinued model. They acknowledged my query within a few minutes and provided a response the following morning. I placed an order and the item was delivered by Royal Mail the day after I was advised that it had been shipped.
28 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re delighted our team could quickly advise on a suitable replacement toilet seat for your discontinued model and keep you informed throughout the process. It’s also great to hear your order arrived promptly after dispatch. At Choice Replacement Toilet Seat Shop, we aim to make finding the right replacement toilet seat as straightforward as possible. We really appreciate your custom and kind feedback.
Great Service!
As always, fast and accurate responses in helping find the right product. I use these guys regularly to help identify products for replacement and they have never failed to impress. Great Service as always, thank you !
28 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic review and for continuing to choose Choice Replacement Toilet Seat Shop. We’re delighted to hear our team consistently provides fast, accurate advice when helping you identify the right replacement toilet seat and related products. It means a great deal to know we’ve been able to support you reliably over time. We really appreciate your continued custom and look forward to helping again.
Excellent service
Once we’d decided on the right new toilet seat and placed the order, it was delivered really quickly, very well packaged and with everything needed for fitting. Also, a very fair price.
27 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re really pleased to hear you found the right replacement toilet seat and that it arrived quickly, well packaged and complete with everything needed for fitting. It’s also great to know you felt the price was fair. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Superb service and splendid product. Would highly recommend!
Superb service supported by speedy helpful online advice. Delivery was wonderfully quick. The packaging was appropriate, (and amusing! Loved the little joke on the box) and instructions for installation were clear and simple. Only downside was that the design of the loo seat made the use of the alum key quite awkward and it actually fell into the loo once! But as this was replacement of a seat designed by another company this isn't the fault of this brilliant supplier. I couldn't fault the product as supplied or the service. I would use them again.
27 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a wonderful and detailed review! We’re delighted to hear you were pleased with the helpful online advice, speedy delivery, clear fitting instructions and, of course, our little packaging joke. We appreciate your comments about the awkward use of the Allen key and are glad this didn’t detract from your overall experience. At Choice Replacement Toilet Seat Shop, we aim to make finding and fitting the right replacement toilet seat as straightforward as possible. Thank you again for your recommendation and kind words- we’d be very happy to help you again.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re pleased to hear your replacement toilet seat was easy to fit and looks great. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re delighted to hear you were pleased with the communication, quick postage and careful packaging, and that your replacement toilet seat arrived exactly as expected. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
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