Choices Reviews 

Excellent experience setting up an ARO (Advanced Rent Option) with Choices. The whole team were efficient, fast and professional.

Fahad looked after my case and stayed in constant communication from first enquiry to the tenant move in date. They also achieved a higher rent than other agencies were able to secure.

Highly recommend!!

I worked with Chantel Taljaard doing PAT Testing for a property. Had a great experience, great communication and very friendly. Would recommend 100%

Shiquerah has been dealing with the changeover of tenants, and liaising with the other areas of Choices involved with this. She has responded quickly to any queries and given advice regarding the requirements of the check-out report. She quickly, at short notice arranged for the final clean before the new tenants occupied the flat.

I rented a property through Choices for something like 17 years and never encountered any problems. I would single out Shiquerah Smith for a mention. Always very courteous and helpful.

I’ve been using Choices for a few years now and have consistently found their service to be professional and reliable. The staff, like Denisa, Robyn, and Chantel, are attentive, helpful, and quick to resolve any issues. Their clear communication and efficiency make things much easier, especially for those new to tenancy in the UK. Highly recommend their team for property management needs!

Being a first time tenant in the UK, Robyn had been coperative and prompt in looking into the concerns had whilst moving in.

I am a first time landlord and Choices were excellent at guiding through the process step by step

I’ve had the pleasure of working with Robyn at Choices, and I can’t recommend them enough. Robyn has been fantastic to work with, always professional, responsive, and reliable. We’ve built a strong business relationship over time, and it’s always a pleasure collaborating. It’s clear that Robyn genuinely cares about providing great service, and that level of dedication makes all the difference.
Looking forward to continuing our successful partnership!

Great service
Denisa is always polite and courteous over the phone and answers questions with ease and if she can’t she will speak to the relevant people and always get back to you.

I called Choices to let then know I had no hot water and they told me they don't manage the property any more but a lovely lady called Ebony gave me the number of the landlord so I could call them and get help

I would like to leave a review for 17 Cowley Drive, BN15 8DJ, in Lancing. What an absolutely fantastic house! I must commend the incredible effort of Mr. Fadi, who worked tirelessly to make this dream a reality for me and my family. He truly went above and beyond to ensure I secured this property.

This is such a lovely and fantastic home in a very conducive environment. The house itself is stunning—superb in every way—and perfect for me and my family. I also want to express my heartfelt appreciation to Choice letting and, in particular, Mr. Fahad Khan , whose guidance, advice, and encouragement throughout the process were invaluable. His dedication and professionalism were exceptional. I honestly wish everyone could experience working with someone as remarkable as him—he is truly a super man.

I am so proud to serve as a tenant in this beautiful property. Thank you for providing such a wonderful home, complete with a lovely garage, garden, spacious rooms, and a great dining area. This property is a dream come true for me. Thank you, Mr Fahad Khan, for making it all happen!

This is second year to use The Choice to look after my property, they are very friendly and effecient. so far so good for us. Agent Miss Shiqueria Smith deal with my requests recently, I have confident with her great services. Thank you

As a new landlord I explored all agents and used choices to provide a quote, although I didn’t select choice solely as my current agent was recommend by family, I found the agent friendly, and approachable, (Bradley) put my mind at ease, with his relaxed approach. I’ll definitely keep choices in mind Incase I need an agent in future.

I always get immediate response to my queries

I have been dealing with choices for about 15 years and met a few pleasant individuals over that time. But all of that suddenly changed when I received a very abrupt, extremely disturbing email which lacked empathy.
All this changed a month later when Denisa the portfolio manager sent me an email asking if she can help. Denisa was great and her empathy with genuine cause showed. She has since then been interacting with the landlord and myself and put me through a gentle transition understanding and confirming she genuinely cared what happens with a positive enough result.
I think Denisa your an asset to your team and a credit to yourself, hope your directors are aware. I do wish there was more of you around. I wish you well in your endeavours.

We use Choices for our property management, I contacted Shaquerah at Choices for some missing information. Shaquerah came back to me within the hour supplying the information, excellent service.

Been dealing with Ebony Ramsey who is always helpful and the responses are always fast and efficient. Thank you

Choices the best housing agency. very efficient. good and accommodating staffs. very quick to help out with situations..

I was realy lucky to deal with people
Every one was helpful and friendly
Thank you very much

Shiquerah at the crawley branch always helps us out and is speedy in her responses. I can't fault her even if we did have a few misunderstandings with each other. She is am asset to choices and always polite/professional. Would recommend crawley depot we have had multiple breakdowns and they are always fast to deliver.