Christian Book Distributors Reviews 

I ordered 4 bibles and I paid $40 extra for overnight delivery. They shipped the package Friday morning but informed me that delivery would not be overnight but Monday. They shipped with FedEx and FedEx 100% delivers on Saturdays. They refuse to issue a refund for the $40 and therefore the case is closed.

I have been an avid customer of CBD for over 3 decades. I visited the Peabody, Ma store on an annual basis. I have spent thousands of dollars with CVD, purchasing over 30 personalized Bibles for special individuals. I have order many Session and DVD study guide series for group studies. Not to mention other items for communion, bible covers, pamphlets etc... Yes, well spent money to expand the gospel. I had 2 different accounts with CBS. One is my personal account under my name that still exist, and my buisness account under OSB. My frustration and disappointment came today when I reached out to CBD to re-order a a based study and series complete kit. I was told the company could only go back to 2020 on my personal orders and the business account OSB no longer existed and could not be found in their system. The business account was where the majority and major products were purchased and the most money spent. Now here today there is no history that I have invested all this money into this "Christian" organization. Very disappointing. No history. Thank God I kept every receipt but it's disheartening that the CBD don't have an archive system. Tell me your thoughts on this situation. 🙏🏾🫶🏾🙂

Books were shipped as ordered 2 years ago when ordering. Took extra time but no big deal, however, recently realized I was being charged for a membership for the last TWO YEARS!! Husband does bills and thought charge was charity donation due to “Christian” name. How unscrupulous, immoral, unethical and certainly unchristian!!!

they are a terrible business to do business with. You would think they are a Christian company but they do not act like a Christian co. They have no conscience about selling you Bibles that they have on back order for over a year. I ordered over 100 Bibles for outreach and they have delayed them at least 5 times . it is going on 13 months! No concern for the ministries and they will not substitute anything in their place.

Shipping is horrible, it takes a super long time before getting your items. So, if you want something for a Sunday school lesson better order a month in advance.

CBD; in our opinion is the best Christian bookstore in the world. It has the best products, best prices, outstanding packaging and quick to post! My husband and I live in the UK and have been very happy customers for over 30 years! Bravo CBD you are a blessing and joy!

We are setting up our church library and ordered over 100 books with an excellent experience of great customer services and fast delivery to the UK in around 7 days! Everything was packaged well and the team were spot on. We will be ordering again! Thank you and keep up the good work.

I ordered a gift for Mother's Day, 2-day shipping popped up as an option to be delivered the day before, so it was perfect timing! Their website offered it and generated the Saturday date, I didn't assume it would be delivered Saturday, the website said it would be. You can guess, it didn't come on Saturday and it generated a Monday delivery date, the day AFTER Mother's Day, after I placed the order and had paid the $12.99 for it to come in time for Mother's Day. So I contacted them and told them what happened, that now I would not have a gift to give my mom on Mother's Day, and I would like a refund for the difference on the shipping. She replied that it was after hours and shipped the next day so I would still be getting it in 2 days (Sunday doesn't count) with no acknowledgement of what I said about not having a gift now, or that there was a problem with the website. I told her again that the website said it would be delivered on Saturday and could I please have a refund of the difference. She said no, it was still coming in the 2 day time period and to let her know if it didn't arrive by then. So I asked for her supervisor who repeated what she said. I replied that it wasn't about the money, it was about their website not working properly. I also told her that I was surprised at the lack of compassion and understanding from a Christian company and that secular companies actually want to keep their faithful customers and bend over backwards to do so. I also said, next step...negative review. THEN I got response that the difference would be refunded to me. Because they did promise the refund, I gave them 3 stars instead of one. Hopefully, they will make changes to their website and the way they treat customers.
And I am convicted that we need to pray for them and not just complain. I make mistakes, too, and am far from perfect. And who knows what is going on in the lives of those who make decisions. I am realizing that people in pain do painful things. So pray with me for them.

I have used Christian books for years and was pleased with their products. In December 1924 I ordered from them, and it appears that since that time they have been charging me $16.95 a month for a rewards program I did not sign up for. It appears there is nothing one gets nothing in return for this charge. You have several complaints about this situation on Trust Pilot and there is page after page on the Better Business Bureau site. It appears that Christian Books has done nothing about this problem. If I accidentally signed up for this program I had no awareness that it was a charge for me rather than a reward to me for my rather large purchases from them. This is not a trustworthy company.

Terrible shipping and communication. I’ve been trying to resolve an issue with my order. There’s been a shipping delay and re-routing without any communication or effort on the company’s part to resolved the matter. It went from MA, to Jersey City, back to MA. It seems to be touring the east coast meanwhile the company cannot even do anything to help resolve it. All they could say was to wait and there was nothing they could do. I won’t be ordering from this company anymore. I’d stick with Amazon and pay any higher price atleast they support customers first.

I ordered a bible from South Africa and after 6 weeks it still hadn't arrived, so I emailed customer service and they replied that they sent a replacement right away. It's been a few months now and I still haven't received my order.

I paid almost $14.00 for these studies to arrive in a 3-day period and it was a false advertise. My bible studies arrived 8 days later.

Worst shipping ever. Been 2 weeks and still not received my bible. I wish I read the reviews first before I bought from them. Never will order from this company ever again. Just charge a little more on shipping and send it through usps.

Unfortunately this company will advertise promo codes but they won’t work. I emailed the company and they were not willing to fix it to give me the credit. They are falsely advertising savings. I would recommend the Abeka website as they are much more trustworthy when purchasing products.

I signed up for the rewards program. After I took the trouble to submit claims for rewards, a bunch were declined. I had to call customer service, and the representative transferred me to a trucking company?!

I called back and was told that I could only submit one receipt per day from a merchant. If I placed two orders from Amazon on the same day, I would only receive rewards for one? Total scam!

I canceled on the spot. I have been a customer of Christian Book Distributors for decades. I am very disappointed.

Christianbook.com are deceptive crooks! I would never order anything from this company again! They automatically enroll you in a rewards program for 16.95 a month and begin billing your credit card. Luckily for me my card blocked the transaction because so many people have this problem with Christianbook.com. However they continue to try to bill my card even after several emails to them stating that I never intended on joining any rewards program and I want the billing stopped. I went to the BBB to lodge a complaint and they have page after page of people lodging the same complaint against them. Not very Christian of them to be deceptively charging people for an unwanted expensive rewards program!

I had a normal online shopping experience with them. I placed my order, used the free shipping code that was available. My order arrived in a week. I wasn't automatically signed up for membership like other reviewers have stated. I did see the option to, it was a pop up with an immediate $10 off of my current order and automatic sign up. Maybe the people who were signed up didn't read the entire offer. I'll be shopping with them again.

Ordered a necklace from this site using the guest checkout. I got it in the mail the next week. What more could I ask?

I bought Feasting on the Word Commentary for the Year B which is quite expensive and we have bought oftentimes books from Christianbook before as a church. With the last buy I was somehow signed up for a rewards program that charged the church Credit Card $16.95 a month. I first didn't notice that, but my local bank did! and thought it was suspicious and blocked the card. When I called them, the costumer service was not in a good mood, they told me they can't send me anything that proves that I signed up, but they can cancel it. I insisted on a refund and they agreed. That was the last time we ordered through them. I mean what does this reward program even do?!

The cost is to much and the shipping and handling is way to much. Another problem I have is they sell and promote false teachers Bill Johnson, steven furtick, Joyce Meyer, T.D. Jake's ect. I would give it no stars if I could. I would never recommend it and unless they stop selling these and others I will speak out against them.