Watch was delivered in no time, carefully packed. Flawless contact, fully professional. I’m sure it wasn’t my last purchase from this seller. Highly recommended.
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See what reviewers are saying
A very successful purchase – my husband is very happy with the product. Everything was exactly as described, with high quality and an attractive price. In addition, the shipping was fast and the order... See more
I have made several purchases through the portal already. It works very well, although I once bought a watch from a professional seller that turned out to be not original at least in part - the moveme... See more
I purchased a Cartier Tank Française watch – everything went perfectly. The watch arrived in almost brand-new condition, exactly as described and shown in the photos. The seller was very communicative... See more
Company details
Written by the company
Kupuj i sprzedawaj na całym świecie nowe i używane zegarki na Chrono24. Ponad 302 538 markowych zegarków firmy Rolex, Breitling, Omega itp. w korzystnych cenach
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- www.chrono24.pl
4.9
Excellent
3k reviews
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Everything was perfect
7 March 2025
Great contact and very responsive…
Great contact and very responsive customer service. Also, the shipment was fast, and the watch was well-packaged. Everything is good with the watch, too. Overall, it was a very good experience.
19 February 2025
Everything’s perfect
30 January 2025
Great seller
Great contact with the seller, fast shipping, the watch is in a perfect condition.
30 January 2025
I am very pleased with the purchase and…
I am very pleased with the purchase and service - I highly recommend it
30 January 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Avoid Chrono 24 !!!!! High Risk
I am highly dissapointed with quality of services and lack of profesionalism Watch delivered on 20/12/2024. I have photo evidence - proof from DHL that watch was delivered directly to Buyer mailbox. All documentation delivered to CH24. Despite the evidence - Chrono decided to pay back money to Buyer (surname Diputera from France - avoid him). CEO of company do not take responsibility, the same with person responsible for Customer Care and Complaints. They propose to do everything on my own to repossess the lost money
It is unbelievable !!! Lack of competence and secure processes.
20 December 2024
Unprompted review
Reply from Chrono24
Dear Marek,
thank you for your message.
We understand your frustration, but would like to clarify that Chrono24 is following the protocol for cases in which the buyers state they have not received the parcel. It happens, that the shipping company confirms the delivery, however the recipient is not in possession of the item. In this case, for the security of both parties, the sender needs to open an investigation.
Please note that we also rely on your cooperation to hand in all the required information.
Once the investigation is concluded, the necessary payment, either to sender or recipient, can be done.
Please rest assured, that in this case both parties are asked to actively help and necessary checks are done.
For further questions, please reach out to the agent assigned to your case.
Thank you for your understanding.
Kind regards,
Chrono24
Everything as described
Everything as described. The watch is new, well packed. Fast delivery. I recommend.
16 January 2025
I am waiting for extra links
15 January 2025
Not firs and probably not last…
Not firs and probably not last purchase. All is in tact.very satisfied:)
22 January 2025
This is a trustworthy company.
Article consistent with the description. Parcel properly packed and dispatched.
I recommend.
18 December 2024
Good assistance
it is reasonably limited to have a direct contact with them. But after all Chrono shadows transactions effectively.
1 January 2025
safe and efficient transaction
safe and efficient transaction, good contact with the seller, maybe the only thing missing at the end was: "thank you" ))
13 December 2024
Great platform for buying watches.
24 December 2024
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