Chronofinder Reviews 259

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My friend and I visited chronofinder in Hatton Garden to sell a Rolex watch belonging to myself. We travelled down from Manchester and meet two young men at their office. The transaction went so well,... See more

Company replied

Rated 5 out of 5 stars

Visited Callum and Lewis last week. They fitted me in for a last-minute appointment, and I’ve got to say the service was excellent. They were welcoming, friendly, and knowledgeable, with a great, secu... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend these guys, fantastic service from enquiring to buying. Very pleased with my purchase. I would definitely buy again.

Rated 5 out of 5 stars

I have dealt with Callum and Lewis for many years now and purchased around 15 watches from them over this time. In this market trust is a huge thing, these chaps have never let me down, always ho... See more

Company details

  1. #10 of 129 best companies in Watch shop

About Chronofinder

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

Callum and Lewis are honest and easy to do business with. I’ve purchased and sold watches a few times with Chronofinder and it’s always been a smooth and easy transaction. They also sourced me a watch at short notice and was able to collect same day. Would recommend their services and I’ll definitely use them again in the future.

2 December 2022
Chronofinder logo

Reply from Chronofinder

Hi Ash,

Thank you for the kind words, and for all of the smooth transactions over the years.

Looking forward to the next deal!

Rated 5 out of 5 stars

Very good communication and aftersales…

Very good communication and aftersales service.

2 June 2022
Chronofinder logo

Reply from Chronofinder

Hi Rob,

Thank you for the positive feedback and we are really glad to hear you had a good experience with Chronofinder.

Congratulations on the new watch!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The guys at Chrono are friendly, trustworthy and very knowledgable. Anyone who is looking for a luxury watch should definitely be in touch with these guys.

12 June 2022
Chronofinder logo

Reply from Chronofinder

Hi Kieran,

Thank you very much for the positive feedback.

We are glad you had a good experience with Chronofinder and that we managed to source you the watch you were after.

Congratulations on the new watch!

Rated 5 out of 5 stars

Lewis s really good advisor and source…

Lewis s really good advisor and source of your dream watch quickly.
Highly recommended!!!

31 March 2023
Chronofinder logo

Reply from Chronofinder

Hello Prathan,

Thank you very much for the positive review, and for choosing Chronofinder for your new watch. We are glad you are happy with the GMT!

Rated 5 out of 5 stars

Fantastic knowledge and service

I sold several Rolex models I'm no longer interested Chronofinder, and I had an excellent experience. The guys at CF know the industry and market very well and are always happy to help. The quote they give me is always fair. Will definitely buy, sell and exchange with them in the future.

13 April 2023
Chronofinder logo

Reply from Chronofinder

Hi Yian,

Thanks for the kind words and for the continued business. It has always been a pleasure to deal with you and we are looking forward to the next one!

Thanks again.

Chronofinder

Rated 5 out of 5 stars

Quick response in helping me source a…

Quick response in helping me source a watch I was looking for. Very helpful

12 April 2022
Chronofinder logo

Reply from Chronofinder

Hi Seif,

Thank you very much for the review and we are glad we were able to source you the watch you were after.

Kind regards,

Chronofinder

Rated 5 out of 5 stars

I’ve sold a couple of pieces through…

I’ve sold a couple of pieces through Lewis at Chronofinder and both transactions have been smooth and swift. Would recommend if looking to sell your AP or similar.

31 May 2022
Chronofinder logo

Reply from Chronofinder

Thank you very much for the review Mr Kutner. It was a pleasure dealing with you and we look forward to doing so again in the future!

Kind regards,
Chronofinder Ltd

Rated 5 out of 5 stars

Highly Recommend

Excellent and smooth service. Despite being Easter Sunday, Callum contacted me promptly after I sent my enquiry. He was a pleasure to deal with and it was a very smooth transaction. Thank you for the fantastic service. Highly recommend and look forward to contacting you again in the near future

10 April 2023
Chronofinder logo

Reply from Chronofinder

Hi Pamela,

Thank you for the feedback and for choosing Chronofinder to sell your watch.

It was a pleasure dealing with you and we look forward to doing so again in the future!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

I have done a couple of deals with…

I have done a couple of deals with Lewis and Callum and I can really vouch for their professional attitude and trustworthy approach. Their communication is very direct and accurate - would definitely recommend doing business with them

26 October 2022
Chronofinder logo

Reply from Chronofinder

Hi Mike,

Thank you for the review and for the continued business over the years.

Looking forward to our next deal!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Rolex

Exquisite and rare watches. Great service thanks

13 February 2023
Chronofinder logo

Reply from Chronofinder

Hi Victoria,

Thank you for the positive feedback and congratulations on your new purchase!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Great trustworthy service - would use again

I purchased from Callum at Chronofinder. Having never bought from the second hand watch market before, I wanted to avoid the obvious pitfalls, I researched and found the Chronofinder Instagram page, and having seen the quality of the pieces I reached out to Callum when he posted a picture of the piece I wanted.

Callum was happy to answer all of the questions I had, offered me more pictures and details, was quick in responding and I found his service very trustworthy, accommodating and easy to deal with! I bought with confidence from Chronofinder, and picked up in person. I left a very happy customer, and would be happy to recommend Callum and Chronofinder to peers. 5* service.

12 October 2022
Chronofinder logo

Reply from Chronofinder

Hi Dal,

Thank you very much for the fantastic review.

It was a pleasure dealing with you and we are glad to hear you love the GMT.

Kind regards,

Chronofinder

Rated 5 out of 5 stars

I have bought a few pieces from these…

I have bought a few pieces from these guys over the last 4 years they have and excellent service as we do find it hard to get prestige secondhand watches in Ireland and uk 🇬🇧 🇮🇪 ⭐️ ⭐️ ⭐️⭐️⭐️

13 April 2023
Unprompted review
Chronofinder logo

Reply from Chronofinder

Hi Robert,

Thank you very much for the positive feedback and for the continued business over the years.

Looking forward to the next deal!

Kind regards,

Chronofinder Ltd

Rated 5 out of 5 stars

Excellent honest service

Have done business with Lewis and Callum on several occasions, they have a great knowledge of the market
And this is reflected in the excellent service that they always deliver, nice people to do business with.

1 March 2023
Chronofinder logo

Reply from Chronofinder

Hi Tony,

Thank you very much for the positive feedback, its been a pleasure to deal with you over the years.

Kind regards,

Lewis & Callum

Rated 5 out of 5 stars

Great service

Great service ! Would use again !

1 March 2023
Chronofinder logo

Reply from Chronofinder

Hi Younis,

Thank you for the positive feedback and for the business!

Kind regards,

Chronofinder Ltd

Rated 5 out of 5 stars

Purchased a watch from Chronofinder

Purchased a watch from Chronofinder, I found Callum to be extremely knowledgeable with all of he’s watches. The service they provided was great. Waiting for that perfect opportunity to buy/deal with them again.

29 March 2023
Chronofinder logo

Reply from Chronofinder

Hi Richard,

Thank you for the positive feedback and for the business.

Hope you are enjoying the Datejust and looking forward to our next deal together.

Kind regards,

Chronofinder Ltd

Rated 5 out of 5 stars

Great guys to deal with...

Great guys to deal with.... Recommended

12 April 2023
Chronofinder logo

Reply from Chronofinder

Hi Damien,

Thank you for the 5 star review, it was a pleasure to deal with you also.

Kind regards,

Chronofinder Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look