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Chrysalis Courses Reviews 

1,239
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and deeply supportive tutors who always create a welcoming, safe, and engaging learning environment for everyone. Many individuals note that the well-designed course structure successfully allows them to comfortably balance their academic studies alongside demanding full-time work and family commitments. However, some customers also noted frustrating challenges with course organization, mentioning difficulties navigating online student portals and experiencing inconsistent communication regarding changing timetables. A few other people also felt that practical placement support was lacking, reporting that guidance could frequently be unclear, inconsistent, and hard to access during the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting the helpfulness and supportive nature of their tutors and... See more

User experience

Users describe positive interactions with user_experience, highlighting great tutor support and engaging... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and notable concerns.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that support teams and... See more

Quality

Clients share ambiguous opinions on quality, with reviewers expressing mixed views regarding course materials... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have enjoyed my first year at Chrysalis, my tutor Mark has been attentive and helpful, nothings felt like too much, our group is big and credit to Mark for managing classes making sure everyone feel... See more

Company replied

Rated 4 out of 5 stars

After a somewhat rocky start with a tutor leaving and moodle going through an upgrade things improved greatly. I love that my studies fit in around working full time. I have complete faith in my tutor... See more

Company replied

Rated 4 out of 5 stars

I cannot fault the 1st year of my three year course with Chyrsalis, it flowed like clockwork from start to finish. Our tutor was fantastic and the course was interesting. Year 2 has been a differen... See more

Company replied

Rated 5 out of 5 stars

Hands down the best part of this course for me so far is the experienced, assured and guiding force of Sarah Treagus our wonderful tutor. She has made this all worthwhile. The course and its mat... See more

Company replied


Company details

  1. #18 of 19 best companies in Class
  2. #87 of 96 best companies in Career and Education Provider
  3. #68 of 78 best companies in Education Centre
  4. #97 of 125 best companies in Educational institution

Written by the company

Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.

What you can expect

Written by the company

Support at every stage
From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.

Our Support Promise

Support throughout your training

From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.

Contact info

Promotion box for Chrysalis Courses

Start Your Counselling Journey

Flexible training and expert tutors to support your new career.

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,239)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall my experience with Chrysalis…

Overall my experience with Chrysalis has been really positive. The course has enabled me to balance work-life and also progression. Karl Shannahan has been a really great tutor and helped to guide me with my confidence and progression.

19 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Claire for sharing your positive story of studying with Chrysalis.

Rated 5 out of 5 stars

Did the level 3 hypnotherapy course…

Did the level 3 hypnotherapy course with tutor Karl Shanahan. Great tutor great course, highly recommended

19 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Adrian for this recommendation and so pleased to hear you enjoyed the course.

Rated 5 out of 5 stars

Amazing tutor

Hands down the best part of this course for me so far is the experienced, assured and guiding force of Sarah Treagus our wonderful tutor. She has made this all worthwhile. The course and its material is well thought through and thorough this is for sure.
Sarah has kept us all accountable and helped us to manage our timing and flow of work. Amazingly skilled snd steadfast tutelage that promotes and nurtures developing practice that must be acknowledged.

Thank you Sarah for everything

Lucy Bradshaw
Level 4 student

17 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Lucy for this review and the great feedback about your tutor Sarah. We are pleased you are enjoying your time studying with Chrysalis.

Rated 4 out of 5 stars

I would definitely recommend chrysalis.

The Tutor Sarah Treagus is amazing. Knowledgeable & teaches in a way that suits everyone. The content is of a high standard, the way it is delivered by well trained counsellors and relevant to a trainee counsellor. Our tutor is always so helpful and gives constructive
feedback.

The cost of the course and the fact it isn't a money making system.A Not for profit organisation.

Safe guarding and confidentiality is always at the forefront. My current group feels safe and open environment to learn well.

I find that the wording of components and modules confusing and this could be simplified to allow people who are doing this alongside a full time job to access the assessments in a simpler way. There needs to be consistency on how assignment are uploaded and where to submit them.
Student support has become more effective and will answer relevant
questions.
Overall as long as you are committed to self learning & self reflection I would highly recommend this course. Especially if you have my tutor

11 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you for your review and recommendation.

It is lovely to have such great feedback about our tutors and will ensure this is shared with Sarah,

Thank you for your comments about Moodle and we would always invite this feedback to the office so we can continually improve our systems and the student experience.

Rated 4 out of 5 stars

Nice tutor

Nice tutor, friendly and approachable. Fernanda very helpful and keen to help.

11 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Laura for your feedback about your tutor Fernanda.

Rated 5 out of 5 stars

Loving Chrysalis…

Thank you to Sarah on the Saturday sessions in London. We’re all learning so much and really loving the course.

11 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Andi for this 5 star review. It is lovely to have such great feedback about the course and your tutor. We wish you all the best for your continued studies with Chrysalis.

Rated 4 out of 5 stars

Exceptional Tutor & supportive experience

Our tutor Sarah Treagus is exceptional. She is thorough, real, so supportive and generous with her time and advice. I also like the structure of the course and the way everything links together.

11 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Emma for this review and your kind feedback about your tutor Sarah. We are pleased your are enjoying the course.

Rated 5 out of 5 stars

I have loved learning with Chrysalis…

I have loved doing all of my courses with Chrysalis. I started with Linda Witchell for Hypnotherapy level 3 training in December 2021. I had tried university before this which was to theory based and I only managed a month before finding Chrysalis. I much prefer this style of learning. This course was taken in Bournemouth. I then went onto my Level 4 in Counselling with Martin Handy in Southampton in 2022. I am now completing my Level 5 in Bristol with Rhianan Lowes.
Linda was so motivational and was hands on and directive. I loved that she was practicing hypnotherapy and shared her experiences with us. I still remember them to date as they had such an inspiring impact on me.
Martin Handy for my level 4 in counselling was incredible I felt a bit anxious starting a new class in a different place with different people, but Martins gentle approach made me feel welcomed and seen. I remember the first day he demonstrated an initial meeting with a new client as role play in our class and I was so impressed by his ability to not just listen but truly hear what the client was saying and having the empathy and knowledge to know the feelings and schemas behind what they said. Martin inspired me to truly look inside myself, to heal my own suffering before trying to hold other people. I loved his spiritual approach and psychodynamic theories relating to Carl Jung this helped me to connect my holistic therapies that I already do in my job and linked them to my counselling. Martin helped me to find who I was in the world of therapy.
Then I met Rhianan Lowes for my final year in Bristol. At first I was sad not to have Martin again but Bristol was now much closer for me to travel to and I research Rhianan before committing. Rhianan is an incredible inspiring tutor with years of knowledge and experience. The group is much bigger than any of my other groups I joined and I could quickly see why. Rhianan has the perfect mix of professionalism and warmth with her person centred approach she truly sees the light in us all without judgement. I never feel worried about asking Rhianan anything and have felt supported and cared for. The whole group love her and I totally see why.
I totally recommend Chrysalis for anyone wanting to do hypnotherapy and or counselling. Everyone of my tutors have been incredible, and supportive, the office and tutors always get back to when questions or worries arise. Even when we all panic about finding placements, we all found them. All work that is handed in is marked and feedback given within 30 days. Vocational learning is certainly the way forward for any candidates that worry about going back to education. You watch a video before your case and have full extensive notes and then learn about it in your class face to face. I couldn't get through university but I have flown through the courses with Chrysalis. The structure support and set up are beyond brilliant. I am eternally grateful.

10 October 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you so much for your recommendation, review and for sharing your journey through all three levels of study with Chrysalis. We’re delighted to hear how much you’ve valued your tutors in Linda, Martin and Rhianan and we are ore than confident that you will complete your studies as a competent counsellor under the supervision of Rhianan.

Rated 4 out of 5 stars

I enjoy the classes

I enjoy the classes, however some of the class notes and the class environment could be improved. For example the class facilities and the practicalities around breaking out into smaller groups during class.

27 September 2025
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Reply from Chrysalis Courses

Thank you for your review. We are pleased that you are enjoying your classes. Thank you for your feedback and we can confirm that we do regularly carry out reviews of our course materials. In terms of the class environment, if there is anything specific that you would like to pass on and discuss, please contact our Student Support team so that we can look at this for you.

Rated 5 out of 5 stars

Nicola is an amazing tutor

Nicola is an amazing tutor - I’m learning so much and her methods of training are excellent

28 September 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you for your review. We are pleased to hear you are enjoying your studies with Nicola. We wish you the best with your Chrysalis journey.

Rated 5 out of 5 stars

I really enjoyed the Hypnotherapy and…

I really enjoyed the Hypnotherapy and introduction to counselling skills course. Our tutor was excellent, understandable, supportive and always on hand between classes.

10 May 2025
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Reply from Chrysalis Courses

Thank you for your review. We are pleased to hear that you enjoyed your first year of study and and that your tutor was a support to you. We hope you continue to enjoy your journey with us.

Rated 2 out of 5 stars

If you are neurodivergent do not go…

If you are neurodivergent do not go with chrysalis. The classes are huge, when you do triad practice work you are all in the same room which is an awful experience. Everything is paper based. A peer from the previous year who had ADHD lost her practice log and had to do hrs of more practice to log it all again. Come on chrysalis it’s 2025. A student was also mentioning they used a Remarkable tablet, the tutor didn’t even sound curious, just a I don’t think that’ll be allowed. You may struggle if you’re ADHD and/or Autistic, not because the course itself is hard, but because they are in the dark ages.

14 June 2025
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Reply from Chrysalis Courses

Thank you for your feedback and we are sorry to hear of the concerns that you have. We do have a reasonable adjustments facility in place where students and will always look to offer whatever support we are able to for our students. Our materials are all available through our online Moodle learning platform and these are regularly reviewed. Materials can be provided in a different format and ReciteMe is available on Moodle and our website. We cannot comment on other students but would always invite our students to contact our Student Support team who are on hand to help with any queries.

Rated 5 out of 5 stars

It’s hard work but rewarding

It’s hard work. If people think they’re in for an easy ride they’re wrong. But very rewarding. I look forward to my classes. I’m often disappointed if the class is on line as I enjoy the social aspect of it.

Not regretting it for a moment.

26 September 2025
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Reply from Chrysalis Courses

Thank you for taking time to write your review. We are pleased that you are enjoying your studies and finding this a rewarding experience.

Rated 1 out of 5 stars

Not impressed.

Not impressed.

21 June 2025
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Reply from Chrysalis Courses

We are sorry to hear you have some concerns and we invite you to contact the office to discuss further.

Rated 5 out of 5 stars

A very deep and professional course

Great tutors, excellent course materials, good course structure and responsive and understanding student support team. I really enjoy the course.

29 June 2025
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Reply from Chrysalis Courses

Thank you Dio for your review. We are pleased that you are enjoying the course with the support of the office, course materials and your tutor.

Rated 3 out of 5 stars

Very basic course

Vey basic course, some teachers are better than others but majority are focusing on just reading from slides provided as notes (which have so many typos). I suggest they should invest in reviewing their study material and spend sufficient time on hands on student practise.

23 September 2025
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Reply from Chrysalis Courses

Thank you for your feedback and comments.

We are sorry to hear that there have been mistakes in the course materials. All materials have recently been reviewed and updated so these would have been corrected moving forwards.

Rated 5 out of 5 stars

Impressed by the professionalism and breadth of support

I’ve been very impressed with the professionalism of all the tutors I have encountered, and the level service offered by the wider Chrysalis team. The courses themselves are very thorough so have equipped me with all the necessary skills I could’ve hoped for. Chrysalis offer students like me (with limited time) the opportunity to complete my studies on a weekend which suits my personal circumstances. The company also offer lots of additional support including, newsletters, industry updates, webinars, recommended readings, student discounts and networking opportunities.

20 September 2025
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Reply from Chrysalis Courses

Thank you for this review and your positive feedback.

We are pleased that both your tutors and the support team have been there to assist you through your studies and make it such a positive experience.

Rated 5 out of 5 stars

Would recommend

I was unsure about chrysalis as I had read people’s opinions of it, which were opinion only as they had not studied with chrysalis.
I shouldn’t have listened.
The classes are informative, and structured, I’m enjoying my course and now have the belief I will complete and pass the course.
The support team are so helpful, and always respond to any queries very quickly,
I had studied a level three with another course provider who was supposedly very repeatable. I did not have the same experience.
I’m so pleased I decided to form my own opinion of chrysalis as opposed listening to hear say.

17 September 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Lucy,

Thank you for your honest review. We are pleased you are enjoying your studies and that the student support team have been able to assist with any queries promptly.

Rated 5 out of 5 stars

Chrysalis are great

Chrysalis are great, even if there is a slightest problem they sort it out. They are great. And the course is great. Great learning, great people, and meeting the people on my course are great - we are all connected, and the tutor is great.

18 September 2025
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Reply from Chrysalis Courses

Thank you Nina, pleased that you are enjoying your studies with Chrysalis and have found the experience great.

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