In my role as associate for an organisation, I was forced to move from sole trader to either limited company or PAYE status. I was resentful and uncertain what to do. CK gave me good advice which real... See more
Company replied
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See what reviewers are saying
Been with this company since 2013. Currently wondering if they have ceased trading entirely. No reply to multiple emails to multiple addresses, multiple calls to multiple telephone extensions, multipl... See more
I've only been with Churchill Knight for 2 months but so far my experience has been fantastic. Very smooth onboarding when I first joined and any questions I've had since then have always been answere... See more
Company replied
I have worked with Churchill Knight for several years now. They have been so helpful throughout. From helping me obtain a mortgage by providing the relevant documents to support this. They have also h... See more
Company replied
Company details
Written by the company
We've been helping contractors and freelancers with their payroll since 1998 - we provide a range of services including limited company accountancy and umbrella payroll. Please contact us if you have any questions about our service.
Contact info
Suite G, First Floor Offices, 230 High Street, EN6 5BL, Potters Bar, United Kingdom
- 01707 871610
- marketing@churchill-knight.co.uk
- www.churchill-knight.co.uk
3.7
Average
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient, friendly and helpful service
I've always found Churchill Knight to be incredibly helpful and very prompt with responses to my various questions. They have provided me with a very efficient and friendly service.
6 September 2023
Unprompted review
Reply from Churchill Knight
Hi James,
Thank you for taking the time to leave us a 5-star review. I am delighted to hear that you've had a great experience since joining our service.
Kind regards,
Clare
Churchill Knight
Highly efficient sign up registration…
Highly efficient sign up registration process . Communication from Charlie has been excellent . Looking forward to working with CK going forward.
1 September 2023
Unprompted review
Reply from Churchill Knight
Hi Sharon,
Thank you for taking the time to leave us a 5-star review and such fantastic feedback - it's greatly appreciated. I have passed your compliments onto Charlie, who was very pleased!
Kind regards,
Clare
Churchill Knight
I dealt with Kylie today in the payroll…
I dealt with Kylie today in the payroll team about claiming expenses and she was excellent in getting everything resolved for me quickly and without any fuss. Well done Kylie !
29 August 2023
Unprompted review
Reply from Churchill Knight
Hi Les,
Thank you for leaving Churchill Knight a 5-star review. It's wonderful to hear that you have had a great experience with our umbrella company. I have passed your kind words onto Kylie, who was delighted!
Kind regards,
Clare
Churchill Knight
It's easy to register
11 August 2023
Unprompted review
Reply from Churchill Knight
Hi Maria,
Thank you for taking the time to leave Churchill Knight a review. I am delighted you've had a positive experience with us.
Kind regards,
Clare
Churchill Knight
Talking to one of the representatives…
Talking to one of the representatives gives me confidence to be part and this is my first time. I hope for the best
4 August 2023
Unprompted review
Reply from Churchill Knight
Hi Ibrahim,
Thank you for taking the time to leave us such a fantastic review. It’s wonderful to hear that you’ve had a great experience with Churchill Knight.
Kind regards,
Clare
Churchill Knight
Reply from Churchill Knight
Hi Gus,
Thank you for leaving Churchill Knight a 5-star review and such wonderful feedback. It's greatly appreciated!
Kind regards,
Clare
Churchill Knight
Friendly staff.
14 July 2023
Unprompted review
Reply from Churchill Knight
Hi Nurudeen,
Thank you for leaving Churchill Knight a 5-star review and such positive feedback.
Kind regards,
Clare
Churchill Knight
Good start, terrible ending
In the beginning, it was really good. Then things went downhill. Late payments, or no payments at all (they forgot to pay). When I contacted them with my new assignment they said all is good I only need to wait for my payment. Started my new assignment and wanted to send my timesheet, but the website won't let me do it so contacted them when they told me they won't be doing my payroll for this assignment with a lame excuse. I gave them 2 stars as their communication is good, but how they treat their customer is really bad. I have been working for a week, but no one actually cared to contact me that they changed their mind.
10 July 2023
Unprompted review
Reply from Churchill Knight
Hi Gabriella,
I am sorry you have been disappointed with your experience with Churchill Knight.
Unfortunately, as we are a compliant UK-based umbrella company we cannot process your payroll for this assignment as your new role is in Cyprus, which our onboarding team confirmed with you. Your Account Manager, Natalie, also informed your client that we could not process your payroll for this assignment and advised you may be better suited to an international umbrella company.
Kind regards,
Clare
Churchill Knight
Simply the Best
I highly recommend Churchill Knight & Associates Ltd, especially my Account Manager Jasmine Miller, nothing was ever too much trouble, always quick to respond with answers to questions and it was an absolute pleasure working with her over the past 18 months
3 July 2023
Unprompted review
Reply from Churchill Knight
Hi Georgina,
Thank you for taking the time to leave Churchill Knight a 5-star review. I am pleased to hear that you have received the highest level of customer which we strive to offer. I have passed on your kind comments to Jasmine, who was delighted!
Kind regards,
Clare
Churchill Knight
Quick and clear advice.
Quick and clear advice. One call and I signed up to Churchill Knight's service.
27 June 2023
Unprompted review
Reply from Churchill Knight
Hi Siamak,
Thank you for taking the time to leave Churchill Knight a 5-star review and such positive feedback.
Kind regards,
Clare
Churchill Knight
Great service!
I had a really good introduction and explanation of the service from Natalie, who answered all my questions clearly and knowledgeably. The company really knows how to run its business and make the whole joining process as simple and effective as I could have hoped for
23 June 2023
Unprompted review
Reply from Churchill Knight
Hi Brian,
Thank you for taking the time to leave us such a positive review - we really appreciate it! It is great to hear that you are happy with the service you have received.
Kind regards,
Clare
Churchill Knight
Well I think you have a user friendly…
Well I think you have a user friendly and self guide application system. This makes the process more easy and effective. I would recommend it for others to join.
Love Churchill Knight
14 June 2023
Unprompted review
Reply from Churchill Knight
Hi Felix,
Thank you for taking the time to leave Churchill Knight a positive review. I'm delighted to hear that you've had a great experience with us.
Kind regards,
Clare
Churchill Knight
The registration process was quick &…
The registration process was quick & simple!
31 May 2023
Unprompted review
Reply from Churchill Knight
Hi Hitesh,
Thank you for taking the time to leave Churchill Knight a 5-star review and such positive feedback.
Kind regards,
Clare
Churchill Knight
Great umbrella service
Great umbrella service, used before for over a year and had no problems. Just signed up again. It's seamless and easy.
30 May 2023
Unprompted review
Reply from Churchill Knight
Hi Alla,
Thank you for taking the time to leave Churchill Knight a 5-star review and such positive feedback. It's greatly appreciated!
Kind regards,
Clare
Churchill Knight
Great Service from Churchill Knight
Liam Hulse contacted me immediatley after my request for information regarding CK's umbrella company options.
The registration process was quick & simple.
The explanations were spot on.
Thank you Liam!
5 May 2023
Unprompted review
Reply from Churchill Knight
Hi Russell,
Thank you taking the time to leave Churchill Knight a 5-star review. I am pleased to hear that you are happy with the service received. I have passed your kind comments on to Liam, who is delighted!
Kind regards,
Clare
Churchill Knight
Feedback for Natalie Hadjiloizou and Churchill Knight
Natalie Hadjiloizou, my account manager, is extremely efficient, responsive and courteous. She co-ordinated with multiple teams for my account. I am very happy with her service, and Churchill Knight at large, if she is representative of how the company is a whole. Natalie is an asset to the team, and I deeply appreciate her patience and problem-solving attitude.
3 April 2023
Unprompted review
Reply from Churchill Knight
Good morning,
Thank you for taking the time to leave Churchill Knight a fantastic review. It's great to hear that you have received the highest level of customer service which we strive to offer. I have passed your kind comments on to Natalie, who is delighted!
Kind regards,
Clare
Churchill Knight
Very efficient and friendly onboarding…
Very efficient and friendly onboarding service. Clear example calculations and straight-forward online documentation for review and completion
31 March 2023
Unprompted review
Reply from Churchill Knight
Good morning,
Thank you for taking the time to leave Churchill Knight a 5-star review. I am delighted to hear that you have had a great experience with our umbrella company.
Kind regards,
Clare
Churchill Knight
Good in customer relations and easy…
Good in customer relations and easy registration
21 March 2023
Unprompted review
Reply from Churchill Knight
Hi Tobai,
Thank you for taking the time to leave Churchill Knight a 5-star review and such fantastic feedback.
Kind regards,
Clare
Churchill Knight
Very happy with the service
Very happy with the service, registration was quick and easy, no hassle. It was easy to upload all documents required on their website, again very quick and efficent.
The signing of all documentation was also quick and easy, with electronic signatures.
17 February 2023
Unprompted review
Reply from Churchill Knight
Hi Michele,
Thank you for leaving Churchill Knight a 5-star review. I am delighted to hear that you have had a great experience since joining our umbrella company.
Kind regards,
Clare
Churchill Knight
After having looked at around 4-5…
After having looked at around 4-5 Umbrella companies recently, and after some analysis, I came to the conclusion that Churchill Knight Umbrella was the one to enroll with. In doing so, one of the key factors was the service being offered by Natalie who's been amazing, really. Not only is their monthly fee favorable, but the client portal and other services are well explained. Thanks Natalie!
10 February 2023
Unprompted review
Reply from Churchill Knight
Hi Babar,
Thank you for taking the time to leave Churchill Knight a fantastic review. It is great to hear that you have received the highest level of customer service which we strive to offer. I have passed your kind comments onto Natalie, who was delighted!
Kind regards,
Clare
Churchill Knight
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