Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... See more
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... See more
Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... See more
Company details
Written by the company
Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.
Contact info
The Perch, Spa Bottom Farm, Haggs Road, Follifoot, HG3 1EQ, Harrogate, United Kingdom
- 01423524777
- matthew@cimmermann.co.uk
- www.cimmermann.uk
Great customer service.
Good choice of items at a good price..
Good choice of items at a good price... good communication from owners..prompt delivery
Can highly recommend
Can highly recommend! Superb communication, quick and trouble-free delivery, and a great price. Very pleased.
Company was always prompt in replying…
Company was always prompt in replying and item was delivered well packaged
Fantastic service and great quality products!
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what he had in stock and he told me there were 2 in the colors I liked. I asked if he could split the shipment and deliver the other 2 whenever they arrived. He did so swiftly and most efficiently. Fantastic service, great quality products and definitely great delivery. Highly recommended!
Great service and product - highly recommend
Great range of products and the item I chose was significantly cheaper than a competitor, selling the same product. And given the cost of the item, this was a significant real money saving.
Great personal service and interaction with the owner to customise the product and not just have the item listed on the website.
Ordering and payment very easy and delivered on time to exact specification.
Also delivery firm they used was great. Really great, friendly, helpful and efficient guys. Brilliant service from them as well.
All round great experience and compared to competitors, great value for money on a not cheap product.
HAY SWIVEL CHAIR
Placed my order when there was a 20% discount and received free shipping. Was kept informed of delivery date and chair arrived as expected. Very pleased with purchase!
Great communication with Matt @…
Great communication with Matt @ Cimmermann. Kept me updated on billing and shipping etc. Will definitely shop with them again. Fantastic product too.
Super responsive
Super responsive, friendly and turnaround of my order. I was very pleased!
What an amazing Company
What an amazing Company! I would definitely recommend Cimmermann if you wish to purchase great quality furniture. We purchased a Robin Day Armchair from Case Furniture. Matt Cimmermann was extremely helpful and always kept us informed about delivery. He responded to any enquiries really quickly, even out of business hours. The chair is fabulous and we are very happy. Just the best retail experience ever!

Reply from Cimmermann
Excellent customer service
Excellent customer service and products. Would highly recommend.
Amazing company
Amazing company, considerably better than Heals in service and price. Love the chairs
Very happy! (Hay Moire Rug)
Great and efficient service! Matt was very helpful and responsive from order to delivery and we got a great deal on the beautiful Hay rug that we bought. Will definitely shop with Cimmerman again.
Excellent communication and item on…
Excellent communication and item on time and as expected
Exellent service and communication
From the moment I placed the order to the completion, Matt kept me updated with the progress. The delivery guys were also very professional and polite. They contacted me a day before the delivery date and again 30 min. before they arrive.
Thank you for amazing service.
I would recommend the company 100%.
Excellent customer service
Matt was amazing - honest, professional, efficient and couldn’t have been more helpful. So refreshing to know some companies go the extra mile and provide excellent customer service. Very highly recommended. Thank you.
Fantastic business
Fantastic business, great communication, kept me constantly updated on the chairs I purchased. I wish all businesses could provide the same experience! Highly recommend!
Excellent Comms and combined 2…
Excellent Comms and combined 2 deliveries into 1 day - thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







