City Cars Scotland Reviews 97

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Nothing was too much trouble for Richard & John when we recently purchased our Discovery Sport. Excellent customer service throughout the whole process and well worth the trip from York to Aberdeen! V... See more

Rated 5 out of 5 stars

An absolute pleasure to deal with. Honest. pleasant, good old fashione dservice levels from a garage who care. Limited, selected stock which always helps. Great chat, lift from the station, hand ov... See more

Rated 5 out of 5 stars

John and Richard were brilliant from the off!. John was the one that looked after us on our recent purchase and was such an honest and friendly Fella. Really delighted with our TTS and wouldn’t hesita... See more

Rated 5 out of 5 stars

Impeccable service from city cars Scotland.. especially John who looked after me from start to finish. They delivered a fine vehicle as described 400 miles to my home. Highly recommend.. my car... See more

Company details

  1. Motor vehicle dealer

Written by the company

City Cars Scotland is a family owned business based in the Milltimber area of Aberdeen. We pride ourselves on our range of used cars and reputation for excellent service within the Aberdeen/Aberdeenshire area and beyond. We are regularly sought out by customers searching for used cars locally and nationally, and our commitment to providing the best customer care is very much reflected in the feedback received from our customers. Quality is imperative when purchasing a used car and we pride ourselves in the knowledge that every car we sell conforms to the highest possible standard. Various outstanding examples can be viewed by appointment at our premises in Milltimber right now. Our stock can change a lot due to high custom throughout the year, and therefore it is always better to back up your experience on our website by coming to see us in person. A visit to our premises promises a warm, homely welcome and the opportunity to view and test drive the car of your choice. At City Cars Scotland, the experience is as important as the car and our business is our passion. Contact us now to book an appointment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Came over on the ferry

Came over on the ferry from Belfast and Richard met me with my new car. Went through and explained everything. Everything went very smooth.Also a big thank you to John who I dealt with over the phone who answered all my questions. First class service from start to finish from city cars. Cheers Mark

24 February 2026
Rated 5 out of 5 stars

Sons first car

Arrived to see the car and was greeted by Richard who made us all feel welcome and at ease. The car was gleaming and as described. The showroom is immaculate. After a test drive we sat down and went through the paperwork. I would defo buy from city cars again.

28 January 2026
Rated 5 out of 5 stars

Exceptional

Previously bought a car here and have been back again. City Cars Scotland sourced me a car i was looking for and it was everything i wanted and more. 5 star service!!

17 January 2026
Rated 5 out of 5 stars

John and Richard at City Cars Scotland…

John and Richard at City Cars Scotland Ltd made my purchase of a Ford Ranger so easy, no rush or pressure and really genuine guys. Really pleased with my truck and aftercare is second to none.
I highly recommend to anyone who is a bit unsure they put the big dealers to shame.
Thank you guys

13 January 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience. John was excellent right from the first call to picking up the car. The car was excellently prepared and met all my expectations.

30 December 2025
Rated 5 out of 5 stars

A fantastic service all round

A fantastic service all round. John and Richard were very professional, trustworthy, and reliable from initial contact, through to delivery of the car to my home address.

1 December 2025
Rated 5 out of 5 stars

Exceptional Company

What an amazing service and experience buying a car from this company. I travelled up from Dundee to go and look at a car with my daughter who had seen a car she really liked. Excellent communication and John went above and beyond to collect me and my daughters from the bus station and returned us back once seen that car. Nothing was too much trouble for John. I was having trouble sorting out my daughter's old car and John has amazingly helped me with this and giving us a stress free purchase. My daughter now lives I Aberdeen and now has a reliable and trustworthy garage to take her car too. I would highly recommend this company and can't thank John enough for all his help.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

I was in my local shop and there was a…

I was in my local shop and there was a vulnerable, disabled elderly man asking for taxi . They phoned boulevard and wer told 45 mins. I called back and explained the man was vulnerable, elderly and disabled , wer I was met with "its 45 mins!!" So I called city cars 0141 959 1212 explained the situation and told them I'd wait with him outside the store. The girl was lovely and said she's get a taxi right now . I had only put the fone down and the taxi was there. High 5 to the girl on the fone and driver that came . Excellent service ❤️❤️❤️

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasant buying experience

Very pleasant buying experience, helped by Richard & his son running me through the features of the Tesla & helping me set it up. Especially useful, given my first foray into electric car ownership. Three weeks since I took delivery and very happy with my purchase.

20 June 2025
Rated 5 out of 5 stars

Nice location and availability to view…

Nice location and availability to view in well lit area indoors.

Was a pleasure dealing with Richard and John, no pressure very relaxed.

Even delivered the car to my door at a time that suited me.

Best price for age of car I was looking for locally and was low mileage quality used car.

Would highly recommend.

6 May 2025
Rated 3 out of 5 stars

Buy Back Guarantee not as great as it sounds

Very pleasant people to deal with and sold me a decent car, Mazda CX-3. It was bought without a test drive (my fault) but on taking the car I just didn't get along with it nor enjoy driving it (again my issue).
I took City Cars up on their Buy Back Guarantee and they did honour their promise but only for a price hat We Buy Any Car would give me so not exactly a service worth shouting about.

3 April 2025
Unprompted review
City Cars Scotland logo

Reply from City Cars Scotland

It was unfortunate you didn't enjoy driving the Mazda you purchased as there was nothing wrong with the car it just didn't suit your style of driving you stated.

The buy back guarantee did help you move the car on quickly so you could purchase a car more suited to your driving style. We buy any car actually offered you £1765 less than we paid you and we never pressured you to sell it back to us. You said the garage you were purchasing another car from would only match we buy any cars price also.
So we disagree that the buy back guarantee wasn't more beneficial to you than selling the car elsewhere.

Rated 5 out of 5 stars

Nothing was too much trouble for…

Nothing was too much trouble for Richard & John when we recently purchased our Discovery Sport. Excellent customer service throughout the whole process and well worth the trip from York to Aberdeen! Very genuine and lovely people to deal with - such a relief after some of the other garages we had visited! They went out of their way to resolve a tow bar issue which wasn't even their fault to make sure we were completely happy. Would definitely recommend and return when we need future cars. Richard & Helen Johnson

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience at City Cars…

Really good experience at City Cars Scotland. Family run, local to Aberdeen and the North East, I had a welcoming, efficient and good experience.

Both with Richard and John extremely helpful, a good laugh and happy to organise viewings of motors last minute, accommodate your needs and solve problems.

The car I bought itself was a fair price and bellow the average for the model which can be a rare thing as in the Aberdeem area, as alot of garage here up the price compared to other garage down south. The car was great condition, and new MOT and service prior to me getting the keys.

Would highly recommend.

10 February 2025

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