First class Sent pdf spares list with part numbers, ordered using info provided Invoice emailed within minutes Job done Excellent service many thanks
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I had no choice but to order Ryobi spares from CJ Sinclair. Because of that I accepted their astronomical delivery charge. Waiting 3 weeks. Then I receive an email, telling me I should have recently... See more
Ok, 3rd time this bunch of charlatans has let me down now. No option but to use them for Milwaukee/Ryobi warranty repairs. Returned a faulty battery within the 2 year warranty period, what a rigamorol... See more
Following on from my tool station review...... My Milwonkee combidrill is having new bits sent by these lovely people. Yes I had to pay because no one covers the Chuck after 90 days and I being s... See more
Company details
Information provided by various external sources
C.J. Sinclair Ltd., the Power Tool Repair Centre are a family run business offering a traditional personal service. Our service technicians are experienced and trained to original manufacturers standards.
Contact info
Blatant profiteering on carriage charges.
I Ordered 3 very small parts for a chainsaw
Total weight 23gm. Was charged 5.99 plus VAT for tracked delivery !
At that price you'd have thought I would have received it next day but it took 16 days to arrive!
Royal Mail First Class would have been £1.29 , Second Class 0.96. Both with up to £20.00 compensation.
Even recorded delivery would be 2.69 or 2.39
My Hermes who they did use charge 2.95
Their nearest post office is round the corner at 56 Minster High St, but I'm told they are not close to a post office so they do not use Royal Mail courier services and we are unable to send a member of staff to post these items.
Even if somebody only went to the Post Office once a week, they could have quicker recorded delivery and be able to charge less carriage on small items. Of course this would affect their profits.
I would suggest that when small packets need to be posted give a member of staff an extra 10 minutes at lunch time or set up a contract with Royal Mail who will then collect as often as necessary.
24 June 2021
Unprompted review
Great Milwaukee safety net
Following on from my tool station review......
My Milwonkee combidrill is having new bits sent by these lovely people. Yes I had to pay because no one covers the Chuck after 90 days and I being stupid didn’t register the drill in a timely manner. But a bit of discount, a key ring and an upgraded delivery from Emma @ C.J. Sinclair took the sting out of that.
Update 11/02/21
Wow! The new Chuck is a considerable upgrade to the original Milwaukee part. It’s also not a difficult swap and when I became a little unsure about my next step CJ Sinclair couldn’t have been more helpful.
My Milwonkee is now Milfunkee..... where my drill bits at?
9 February 2021
Unprompted review
I've used C J Sinclair LTD twice for…
I've used C J Sinclair LTD twice for Milwaukee warranty repairs both times the service has been fast and efficient 👍
20 September 2019
Unprompted review
Awful Awful Awful.
Awful Awful Awful.
Took my chainsaw here to be fixed. Was told it would be ready in a week.
2 months later I'd had enough of being messed about and went to pick it up, I was given it back in bits (with parts missing) and given £20 by way of an apology.
Chainsaw was only good for scrap afterwards
22 February 2018
Unprompted review
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