I've read some negative reviews about this company but personally I can't fault them. Website was easy to order from, speedy delivery, helpful courier and A+ product. My builder was very impresse... See more
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Ordered 8. Received 8. Fast delivery. Delivery guy was nice and helped me bring them to neighbours house where these were required. Upon opening the box 2 had small puncture marks on 2 planks, then... See more
Company replied
I've been putting off sorting out my conservatory ceiling but after seeing Claddteck's ceiling cladding I was inspired to buy it. An amazing product, so light and easy to handle. A very quick service... See more
Company replied
Fast delivery, great quality product. I have had these plastic panels before from a different company and half of them arrived damaged. Claddtech wrap theirs in heavy duty cardboard and they all a... See more
Company replied
Company details
Written by the company
Based in Burton on Trent, our advanced close cell waterproof bathroom wall panels are the leading alternative to tiles. Exclusive Claddtech designs, a huge variety of shower wall panels and finishing accessories, we offer great prices across retail and trade customers. Our range extends from 5mm ceiling and wall panels to large shower panels that are perfect for full scale bathrooms. Our new collection of Acrylic wall panels are of the highest quality, bringing visually awe inspiring art to life. Come down to see our showroom in Burton Upon Trent, DE14 3NX or enquire online today. Trade Accounts Welcome.
Contact info
Unit 1 + 2 Crown Industrial Estate, DE14 3NX, Burton On Trent, United Kingdom
- 01283 617616
- support@claddtech.freshdesk.com
- www.claddtech.com
4.3
Excellent
370 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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prompt service
2 February 2023
Reply from Claddtech
Hi Roz, Thank you so much for taking the time to leave a 5 * review. Your comments and feedback mean alot to us. Hope to see you again soon! Thank you, Claddtech
Brilliant price and delivery
24 January 2023
Reply from Claddtech
Hi Joe, Thank you so much for taking the time to leave a 5 * review. Your comments and feedback mean alot to us. Hope to see you again soon! Thank you, Claddtech
This ceiling cladding is so good.
I've been putting off sorting out my conservatory ceiling but after seeing Claddteck's ceiling cladding I was inspired to buy it. An amazing product, so light and easy to handle. A very quick service at a very good price. I'm really impressed! Why didn't I discover it earlier?
26 January 2023
Unprompted review
Reply from Claddtech
Thank you so much for leaving your 5 star review. We are so pleased to hear that you loved the product and hope to see you again soon! Thank you, Claddtech
Great customer service
I called today as we were unfortunately sent one wrong item of panelling but claddtech couldn’t have been more helpful.
I understand that sometimes things get sent wrong….we are all human! But to me it’s how a problem is dealt with. I called to explain and was asked to send an email and picture of wrong item, within 1 hour I received email to say that they would send out a new one on their fastest service, no questions asked with no hassle of having to try and repackage and send back the incorrect one!
Great customer service!
17 January 2023
Unprompted review
Reply from Claddtech
Thank you for taking the time to leave your 5* review. We are so pleased to hear that this was dealt so quickly for you by our wonderful customer service team. We greatly appreciate your feedback and this will be passed onto the team dealing with your order. We hope to see you again soon! Claddtech
Horrific experience!
First delivery- wrong goods received
2nd delivery- damaged due to inappropriate packaging
3rd delivery- goods missing, empty box- due to inappropriate packaging. Blaming Tufnells
4th delivery- still waiting.
This has all been since end Nov 2022 and still not resolved.
17 January 2023
Reply from Claddtech
Thank you for taking the time to leave a review. I am sorry to hear of the issues you have encountered. I can see you have placed three separate orders between November 2022 and January 2023. I can see that our customer service agents have been in touch with you every step of the way and we resolved this with a partial refund to you. Best Regards, Claddtech
My order was delivered very quickly and…
My order was delivered very quickly and on time. My goods were slightly damaged on the edges but will not cause me any problems due to how I need to make my cuts. I think the edges need to be better protected.
9 January 2023
Reply from Claddtech
Thank you so much for taking the time to leave a 5 star review. We have passed your feedback and comments onto the warehouse team re packaging. We hope to see you again soon! Thank you, Claddtech
Reply from Claddtech
Hi Barry, Thank you so much for you 5 star review. We hope to seen you again soon! Claddtech
Great Service
Great products and price, most importantly speedy response and customer service!
Rog
13 January 2023
Unprompted review
Reply from Claddtech
Hi Roger, Thank you so much for taking the time to leave a 5* review! We have passed your lovely comments onto our customer service team. We hope to see you again soon! Thank you, Claddtech
Reply from Claddtech
Hi Andrew,
Thank you so much for your 5 star review. We are so pleased you were happy with the service and we hope to see you again soon! Thank you, Claddtech
Great experience highly recommended
Great experience
They even done my delivery very next day as per my request always recommend them
3 January 2023
Reply from Claddtech
Hi Thomas, Thank you for taking the time to leave your 5 star review. We are so pleased to hear you are happy with your experience and would recommend our products. Claddtech
Very quick delivery and good customer…
Very quick delivery and good customer services however some of the cladding had some chips and dents.
However overall I would still recommend the product and Claddtech.
2 January 2023
Reply from Claddtech
Hi Paddi, Thank you for taking the time to leave your 4 star review. We are so pleased to hear you were happy with our delivery and customer service! If you would like to send an email over to support@claddtech.freshdesk.com with photos of the chips and dents, we will more than happy to resolve this for you. Claddtech
got what i asked for not damaged and in…
got what i asked for not damaged and in a reasonable time for around christmas
5 January 2023
Reply from Claddtech
Hi Michael, Thank you for taking the time to leave your 5 star review. We are so pleased to hear you are happy with the service you received. We hope you love your new purchase. Claddtech
Reply from Claddtech
Hi John, Thank you for taking the time to leave your 5 star review. We are so pleased to hear you are happy with the service you received. Have a wonderful day. Claddtech
Some planks were slightly damaged.
Some planks were slightly damaged. Usable after some calculated cutting.
Dealt with very quickly.
Great, thanks
5 January 2023
Reply from Claddtech
Hi,
Thank you for taking the time to leave your review. I am ever so sorry that these were damaged in transit. I am glad you were still able to use these to complete your project. I can see that we have reached out to you and resolved this for you with a partial refund. Thank you, Claddtech
Bathroom cladding
Easy access to website. Quick response. Fast delivery. Would recommend them.
28 December 2022
Reply from Claddtech
Hi Thomas, Thank you so much for taking the time to leave your 5 star review. We are so pleased to hear you are happy with your shopping experience and would recommend our company! Have a wonderful day! Claddtech
Don't use them
I personally won't use this so called company again and would not recommend to anyone.
We ordered panels, which wasn't delivered on time. Once delivered it was only part of the order and it was all damaged, left on back garden,with no signatures of ours.
I contacted the company explaining the situation, they said investigation will be carried. In 2 days the rest of the order was delivered and once again all damaged. The packing wasn't good and the delivery company didn't care either. These were once again left at the back door. Claddetch promised collection and redelivery, which never took place. I did tried to phone them but no answer,no answer to my last emails either. We won't leave it like this and will take further actions,if not solved by next week.
Seems they are one of multiple dodgy companies. Claddtech, claddworld, Thinktaps etc.
21 December 2022
Great company for Cladding
Great company for Cladding, would recommend
20 December 2022
Unprompted review
Reply from Claddtech
Hi James, Thank you so much for taking the time to leave your 5* review. We are so pleased to here you would recommend our bathroom cladding! Have a wonderful day. Claddtech
They are very fast and if you have a…
They are very fast and if you have a question, they answer you immediately! The panels are so nice in the bathroom and very quick to mount! I recommend!
13 December 2022
Unprompted review
Reply from Claddtech
Thank you so much for your 5 star review. We are so pleased you were happy with our customer service and panels. Have a great Christmas and the best of New Years
Positive Outcome
Issue with original order but Claddtech were quick to respond to my email resulting in positive outcome. Not to many companies like this one are as helpfull. Will order from them again.
12 December 2022
Reply from Claddtech
Thank you so much for your 5 star review. We are so pleased you were happy with our customer service and that we resolved your queries. We hope you have a Merry Christmas and a very Happy New Year!
The actual product is excellent and the…
The actual product is excellent and the prices are very competitive.
The only problem I found is the packaging, 2 out of 3 deliveries that arrived were damaged because the packaging was only on the top and bottom, the sides that were damaged were left exposed.
9 December 2022
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a review. We are very pleased to hear you love the quality of the product and our low prices. I am sorry to hear you items were damaged by the courier in transit. If you would like to email support@claddtech.freshdesk.com, one of customer service agents will be able to resolve this for you. Thank you, Claddtech
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