Clarkes of Walsham Reviews 

1,907
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, often ahead of schedule, and always in excellent condition. Consumers also appreciate the exceptionally friendly and helpful staff who make ordering online a breeze and readily assist with unloading heavy materials. People purchasing building supplies and other goods note the great product quality and sensible prices offered across the entire range. Some reviewers were not happy with delivery delays, communication gaps, or specific instances where items arrived late or suffered unexpected mishandling. A few people experienced frustrating wait times and hoped for better coordination regarding their scheduled drop-off dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting prompt shipping and courteous drivers.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the fast, friendly, and helpful... See more

Service

People report high satisfaction with the service, highlighting fast delivery and friendly, helpful staff.... See more

Order

Customers had positive experiences with order, highlighting a slick, easy online process and helpful staff.... See more

Product

Reviewers highlight positive aspects of product quality, expressing general satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using clarkes of Walsham for a number of years and they have never let me down, never ever messed up an order, everything is always picked and delivered correctly and arrives on the day... See more

Company replied

Rated 5 out of 5 stars

I had previously had some supplies delivered by Clarkes and the service and price was very good. This time I decided to collect, which meant driving 46 miles to the yard, but I'm glad that I did. On... See more

Company replied

Rated 5 out of 5 stars

I received my delivery of plywood and insulation promptly this morning. Total order was over £40 less than Wickes and B&Q. Delivery was wrapped and well protected on the lorry, all delivered in good c... See more

Company replied

Rated 5 out of 5 stars

Quick service, all supplies wanted in stock. Not overly requiring on size of order to receive free shipping, so this is enabling me to sort the garden out in three parts without the need to have to s... See more

Company replied


Company details

  1. #4 of 43 best companies in Building materials store
  2. #3 of 16 best companies in Aggregate supplier
  3. #17 of 591 best companies in Clothing Shop
  4. #1 of 30 best companies in Fence Supply Shop
  5. #5 of 69 best companies in Landscaping Supply Shop
  6. #4 of 68 best companies in Timber merchant

About Clarkes of Walsham

Written by the company

Everything you need in one place

Clarkes are one of the largest independent suppliers of building, agricultural, and landscaping materials in East Anglia.

We have been your trusted, local builders merchant supplying the trade and public for over 115 years.

VISIT OUR WEBSITE our delivery service ABOUT US

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,907)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices and great delivery options

Good prices, fast delivery and the option to have a smaller truck make it ideal for me.

18 November 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Great service and good price

Great service and good price, would recommend

18 November 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

top job

good driver easy delivery

19 November 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Treated timber

order arrived as described online

18 November 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Just what I needed

Just what I needed, delivered on time and well priced.

18 November 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Very prompt service

Very prompt service backed yup by a helpful and courteous delivery driver

18 November 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Happy with the service

Easy to order a bag of sand. Quick delivery with clear communication. The driver was great and able to navigate more challenging access to get the bag where I needed it. I would use again.

18 November 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Great delivery driver attitude.

Even though there were vehicles parked on the road outside our house the delivery driver went above and beyond to deliver our materials. Excellent service.

14 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

All good as always

14 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Quick delivery service as always

Quick delivery service as always

14 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Have used them before never had a bad…

Have used them before never had a bad experience well priced good communication quite an experience in this day and age

11 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Delivery arrived earlier than expected…

Delivery arrived earlier than expected which was great. As usual everything was spot on

10 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Very efficient and quick with order

I placed the order via the website, which was easy to use, and let me know if the items were in stock or not.
Communications were efficient in letting me know about my order, and when it will be delivery.
The delivery came within 2 days of the order, the driver had read my message regarding how to get to the property, which is a plus for us.
The driver was very helpful, and considerate when delivering the load.
Will buy from them again.

11 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Excellent from start to finish

Called to amend order. Really helpful. Delivery was prompt, materials were good chap who delivered was friendly! What more could you want!

11 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Always fast delivery

Always fast delivery, good communication & updates, professional and polite drivers. Great products and price

10 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Very good

Very good - early delivery, excellent product and responsive service

4 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 4 out of 5 stars

Order

Ordered 2x items, one was delivered, but the other missed off and delivered 2 days later. Both however were on the delivery note.

10 October 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. I am so sorry an item was left off your delivery, I will take this up with our pickers. I hope this did not cause too much inconvenience. Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

Rated 5 out of 5 stars

Excellent customer service and delivery…

Excellent customer service and delivery times. Timber is top quality.

30 September 2024
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Many thanks for rating us so highly. We hope that you find our choice of products and service great value. Thanks again for the 5 stars, Clarkes of Walsham Customer Care Team

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