Clarkes of Walsham Reviews 

1,907
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, often ahead of schedule, and always in excellent condition. Consumers also appreciate the exceptionally friendly and helpful staff who make ordering online a breeze and readily assist with unloading heavy materials. People purchasing building supplies and other goods note the great product quality and sensible prices offered across the entire range. Some reviewers were not happy with delivery delays, communication gaps, or specific instances where items arrived late or suffered unexpected mishandling. A few people experienced frustrating wait times and hoped for better coordination regarding their scheduled drop-off dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting prompt shipping and courteous drivers.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the fast, friendly, and helpful... See more

Service

People report high satisfaction with the service, highlighting fast delivery and friendly, helpful staff.... See more

Order

Customers had positive experiences with order, highlighting a slick, easy online process and helpful staff.... See more

Product

Reviewers highlight positive aspects of product quality, expressing general satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using clarkes of Walsham for a number of years and they have never let me down, never ever messed up an order, everything is always picked and delivered correctly and arrives on the day... See more

Company replied

Rated 5 out of 5 stars

I had previously had some supplies delivered by Clarkes and the service and price was very good. This time I decided to collect, which meant driving 46 miles to the yard, but I'm glad that I did. On... See more

Company replied

Rated 5 out of 5 stars

I received my delivery of plywood and insulation promptly this morning. Total order was over £40 less than Wickes and B&Q. Delivery was wrapped and well protected on the lorry, all delivered in good c... See more

Company replied

Rated 5 out of 5 stars

Quick service, all supplies wanted in stock. Not overly requiring on size of order to receive free shipping, so this is enabling me to sort the garden out in three parts without the need to have to s... See more

Company replied


Company details

  1. #4 of 43 best companies in Building materials store
  2. #3 of 16 best companies in Aggregate supplier
  3. #17 of 589 best companies in Clothing Shop
  4. #1 of 30 best companies in Fence Supply Shop
  5. #5 of 69 best companies in Landscaping Supply Shop
  6. #4 of 68 best companies in Timber merchant

About Clarkes of Walsham

Written by the company

Everything you need in one place

Clarkes are one of the largest independent suppliers of building, agricultural, and landscaping materials in East Anglia.

We have been your trusted, local builders merchant supplying the trade and public for over 115 years.

VISIT OUR WEBSITE our delivery service ABOUT US

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,907)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very sociable and polite men

Very sociable and polite men, courteous with the drop off at the road, would definitely uses you guys again

19 January 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Sandra,

Thank you very much for your kind words! I’m really pleased to hear the delivery was handled well and that the team made the whole experience a positive one. It’s great to know you’d be happy to use us again.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Quick efficient delivery

Quick efficient delivery, product arrived very promptly

19 January 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Alison,

Thanks for taking the time to leave a review! Glad to hear you were happy with the quick and efficient delivery, and that everything arrived so promptly.

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Cannot fault this company at all

Cannot fault this company at all! Customer experience is excellent all the way through from ordering to the prompt delivery of the goods! Other companies need to take note- Clarkes of Walsham know how to do it!

2 February 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Ruth,

Thank you very much for your kind words! I’m really pleased to hear you were happy with everything from ordering through to the prompt delivery. Comments like that are always really appreciated and mean a lot to the team.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Everything was good

19 January 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Dawn,

Thanks for taking the time to leave a review — pleased to hear everything was good!

If you need anything else at all, feel free to let us know.

Tom

Rated 5 out of 5 stars

Delivery driver was very helpful and…

Delivery driver was very helpful and delivered into our garage First Class will order again

19 January 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi,

Thank you for your kind words! I’m really pleased to hear you were happy with the delivery and that the driver was able to help by putting everything straight into your garage — great to know you felt looked after!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

First time user experience brilliant.

This is the first time I have used Clarkes of Walsham and it won’t be the last. Easy website to use and competitive prices. Order was over £400. Order made on the Tuesday, delivery date confirmed for Friday, Thursday I get a call saying they will deliver today, 1 day early . 48 hours from order. Good start. Sunday open pack of slabs and 2 were broken. Monday called Clarkes 07:30 and explained what I had found. No issues. 2 replacements on the way next day. Today 2 new slabs delivered. Very impressive customer journey . Thank you C of W.

20 January 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Andy,

Thank you so much for your kind words and for taking the time to leave such a detailed review! I’m sorry to hear about the broken slabs, but I’m really pleased they were sorted promptly and without any hassle. It’s great to hear how positive your experience was overall, especially as a first-time customer!

If we can help with anything else in future, please don’t hesitate to get in touch.

Tom

Rated 5 out of 5 stars

Always the best customer service.

Always the best customer service.

23 December 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Nilesh,

Thanks very much for your review! I’m really pleased to hear you’re happy with the level of customer service you receive from us.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Good

Good service

22 December 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Simon,

Thanks for taking the time to leave a review — glad to hear you were happy with the service.

If you need anything else at all, feel free to let us know!

Tom

Rated 5 out of 5 stars

Efficient

Quick, efficient delivery

22 December 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi,

Thanks for the review! Glad to hear you were happy with the quick and efficient delivery.

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Driver was very helpful

Driver was very helpful and put the bag and wood where I wanted it

22 December 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Stephen,

Thanks for the review! I’m glad to hear the driver was helpful and made sure everything was left exactly where you wanted it.

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

I received my delivery of plywood and…

I received my delivery of plywood and insulation promptly this morning. Total order was over £40 less than Wickes and B&Q. Delivery was wrapped and well protected on the lorry, all delivered in good condition. The delivery drivers were courteous, friendly and offered to take the items into the my hallway out of the snow.

5 January 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Derek,

Thanks so much for your kind words. Glad to hear you're happy with our service, especially in the adverse conditions!

If there's anything else we can help with, just give us a shout :)

Tom

Rated 5 out of 5 stars

Great experience from ordering to the…

Great experience from ordering to the delivery, all went smoothly and driver very friendly and helpful all round great value.

18 December 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars

Placing my order was a breeze

Placing my order was a breeze, and it arrived swiftly. The driver was extremely accommodating and left it precisely where I requested.

26 December 2025
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars

Great company

Great company, drivers are fab!

18 November 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars

Excellent experience

Very easy to deal with. Order was processed efficiently and delivery was easily arranged.
Driver was very helpful and placed the items exactly where we wanted them put.
All in all excellent experience.

19 November 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars

We were not in when it was delivered so…

We were not in when it was delivered so he called me to make sure of where to leave my salt bags.

19 November 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars

Delivery left in a sensible place all…

Delivery left in a sensible place all straight forward

18 November 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, great service.

17 November 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

Rated 5 out of 5 stars

All round excellent value and service

All round excellent value and service

17 November 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. We're always here if you need anything—thanks again for choosing us!

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