Was able to shop online, research, price compare, find exactly what I was looking for, and then pick it up almost immediately in the physical store. A visit to Claus Ohlson at the local mall was good... See more
Company replied
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See what reviewers are saying
I went to collect my Robot today at Handen centrum and had a super nice experience. The person helped me a lot with the package and it was the best customer experience I had after moving to Sweden.
Company replied
I see many negative reviews here on Trustpilot, and many of those are not living in Sweden. I didn't know they were selling internationally so that surprised me, or maybe they posted on the wrong Cl... See more
I've shopped at Clas Ohlson for a number of years, both online and in store. Without fail, i've found the products they sell to be of a high quality (backed by a two-year guarantee for good measure... See more
Company details
Written by the company
Clas Ohlson grundades 1918 som en postorderfirma i Insjön, Dalarna. Idag erbjuder företaget produkter och tjänster för vardagens praktiska små problem i fem länder via över 200 butiker och e-handel. Clas Ohlson har ett brett sortiment av prisvärda produkter inom fem produktområden: Bygg, El, Multimedia, Hem och Fritid.
Contact info
, , Insjön, Sweden
- 0247-44500
- kundservice@clasohlson.se
- www.clasohlson.se
4.3
Excellent
3K reviews
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Always a good experience
It's always a breeze for me in the store. This time I just needed to pickup an online order and all it took was about 3 minutes.
16 March 2026
Reply from Clas Ohlson AB
Hej Mbuodile, tack för din feedback! Vi vill alltid att kunden ska vara nöjd med sitt besök hos oss, välkommen åter!
Reply from Clas Ohlson AB
Hej Ulrika, tack för din feedback! Kul att du är nöjd med ditt besök hos oss, välkommen åter!
Shop online, pickup/pay at local store.
Was able to shop online, research, price compare, find exactly what I was looking for, and then pick it up almost immediately in the physical store. A visit to Claus Ohlson at the local mall was good for my brain and body, and allowed random encounters in the real world.
8 March 2026
Reply from Clas Ohlson AB
Hello Raymond, thank you for your review and welcome back!
easy, not complicated, fast
27 February 2026
Reply from Clas Ohlson AB
Hej Peter, tack för din fina feedback!
Very biased personel
Very politically biased personel to the far left. They dont easily accept you as an ordinary customer. Providing receipt and normal courtesy etc to mention some example.
8 March 2026
Reply from Clas Ohlson AB
Hi, thank you for your feedback! We are sorry that you are not satisfied with your visit with us. Please contact our Customer Service if you need any assistance.
Excellent customer service
Excellent customer service. Quick and reliable.
Never disappointed.
7 March 2026
Reply from Clas Ohlson AB
Hej Anderson, tack för din feedback! Vi vill alltid att kunden ska vara nöjd med sitt besök hos oss, välkommen åter!
Fast and efficient
My order went through quickly and was ready for pickup at the store within an hour.
6 March 2026
Reply from Clas Ohlson AB
Hej Kund, tack för din fina feedback!
Reply from Clas Ohlson AB
Hej Liubov, tack för din feedback! Kul att du är nöjd med ditt besök hos oss, välkommen åter!
I ordered the product and then was told…
I ordered the product and then was told that it was not available. So I am disappointed.
5 March 2026
Reply from Clas Ohlson AB
Hi Jessica, thank you for your feedback! We always strive to offer the best service, please contact our Customer Service and we will help you the best way that we can.
Service is always the highest level
24 February 2026
Reply from Clas Ohlson AB
Hej Darya, tack för din feedback! Kul att du är nöjd med ditt besök hos oss, välkommen åter!
Reply from Clas Ohlson AB
Hej. Stort tack för din kommentar. Vi beklagar att du inte känner dig nöjd. Tveka inte att kontakta kundservice.
Great customer service
I went to collect my Robot today at Handen centrum and had a super nice experience. The person helped me a lot with the package and it was the best customer experience I had after moving to Sweden.
2 March 2026
Reply from Clas Ohlson AB
Hej. Vi är glada för din positiva upplevelse. Du är självklart välkommen åter.
Always happy with my orders thank you
22 February 2026
Reply from Clas Ohlson AB
Hej. Dina vänliga ord gör oss glada. Varmt välkommen åter.
Generally good service and products.
28 February 2026
Reply from Clas Ohlson AB
Hej. Dina ord uppskattas verkligen. Du är varmt välkommen tillbaka.
Reply from Clas Ohlson AB
Hej Fredrik, tack för din feedback! Superkul att se att du är nöjd med din upplevelse. Välkommen åter!
A very Good job
20 February 2026
Reply from Clas Ohlson AB
Hi, thank you for your feedback! We really appreciate your kind words. Welcome back!
I always need to remove items from the…
I always need to remove items from the cart when I choose to pick up the delivery at Clas Ohlson butik. Weird business model.
25 February 2026
Reply from Clas Ohlson AB
Hi Tilak, thank you for your feedback! We always strive to offer the best service, please contact our customer service if you need any help.
Reply from Clas Ohlson AB
Hi Russel, thank you for your feedback! You know that you can contact our Customer Service if you need help.
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