ClassicMovieStore.co.uk Reviews 

107
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Fake cheap copy DVDs - no box - total scam !! DO NOT waste your money ordering from this site - I’ve complained and been totally ignored 😡🤬

Rated 1 out of 5 stars

Scam site - you won't receive any goods and they can't be contacted. The phone number doesn't exist and the email creator on the website is rigged not to work through a fake Captcha box. The giveawa... See more

Rated 1 out of 5 stars

After 2 weeks waiting for delivery I tried to contact. There is no phone number and the contact section has disabled the reCAPTCHA so it is impossible to send messages. Got an immediate refund from... See more

Rated 1 out of 5 stars

as others have stated this is a scam site. no orders posted. no emails answered and messages are im possible as their web page is delibderately fixed so it will not work. no phone number either. have... See more

Company details

  1. Film rental store

Information provided by various external sources

Classic TV DVD box sets and movies, watch old time classics like Only Fools and Horses, Fawlty Towers, Dads Army and more


Contact info

1.3

Bad

TrustScore 1.5 out of 5

107 reviews

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1.3

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(107)

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Rated 2 out of 5 stars

Non receipt of goods

Really disappointed that my goods were not delivered in time. I ordered the goods on 5th January and was told they had been dispatched on the 6th. We are now on the 20th January and still not received. After an initial conversation regarding sending replacement goods or a refund, the communication has now stopped. I did reply and leave a voicemail message asking for contact. I am very disappointed to say the least.

20 January 2017
Unprompted review
ClassicMovieStore.co.uk logo

Reply from ClassicMovieStore.co.uk

Hi there Dana,

Sorry to hear this, we have emailed you back the day before yesterday, and if you have replied to our email yesterday we will be replying to this in the next hour or so. Feel free to call us on 0208 123 1333 or reply to our email to resolve this. Our last email on Wednesday was asking if you wanted us to send a replacement.

Rated 5 out of 5 stars

Had an issue but was resolved quickly

I ordered a DVD collection, had an issue with payment and dispatch but was fixed quickly. Would use again.

20 December 2016
Unprompted review
ClassicMovieStore.co.uk logo

Reply from ClassicMovieStore.co.uk

Hi Charlotte. Sorry about this, we have received no emails from you, nor any voicemails. Your order was not posted out and you were emailed on the 7th to tell you that the billing address you have given us does not match what your card issuer has and we are awaiting the correct information. It would seem you have entered an incorrect billing address for your card. Sorry please do check your junk folders for emails, and please do email us at the contact us page of the website to resolve this. We have your mobile number on your order so I will try to call you today.

Rated 1 out of 5 stars

simply awful

Placed an order on 5th December 2016, claims to havbe been dispatched the same day. Not received to date as of 14th December. Not able to contact on telephone - goes straight to answering machine!

14 December 2016
Unprompted review
ClassicMovieStore.co.uk logo

Reply from ClassicMovieStore.co.uk

Hi Minesh Shah. Once again sorry for this. It would seem we have had a few items posted this day affected. It is worth noting that you have been refunded in full and I would still fully expect the dvds to show up still as they are not classed as lost yet by Royal Mail or us.

Rated 5 out of 5 stars

No problems

I order the complete DVD series of cheers and the Cosby show. I had no problem what so ever. Although it didn't appear clear what subtitles are on them. I live in Denmark and had no trouble with shipping.

30 March 2016
Unprompted review
Rated 5 out of 5 stars

DVDs to remote part of Australia - excellent service

I found a great price for a box set of The Cedar Tree at classicmoviestore.co. uk and asked for them to be delivered to a remote part of Australia. Absolutely no problems at all! They were despatched on the day after I ordered them and arrived safe and sound. Phil answered my queries promptly and politely so great customer service. A fantastic online place for rare DVDs at a great price. Will definitely use classicmoviestore.co.uk again. Thanks a million! Dana [ex pat living in Australia]

2 March 2016
Unprompted review
Rated 5 out of 5 stars

Superb Service

I recently ordered the box set of the Van Der Valk series from this company. I cannot fault the service I received I chose them because their price was significantly cheaper than others (around £15) and naturally I was concerned they might be a cheaper service. I could not have been more wrong the order was received within a few days and well packaged. I will certainly be using this company again should I require any box sets or old movies. Well done to all at classicmoviestore.co.uk

19 July 2015
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the service.

I just received my order from Classic Movie Store yesterday. I ordered the entire collection of Prisoner Cell Block H. I can't believe how great the service is, I was a little surprised. The price was the cheapest on the Internet, plus it was delieved by Interlink Express for free. I feel as though I've done someone out of business it was that good. Usually when you pay a minuscule amount, you get a poor service. It certainly isn't the case with this website. I don't write reviews very often but I felt this warranted a positive reply. I won't buy my DVDs from anywhere else in the future. Highly recommend!

27 March 2015
Unprompted review
Rated 5 out of 5 stars

Truly Excellent Service

Living in Republic of Ireland, I'm used to 2-week delivery times from UK. My Midsomer Murders boxed set arrived in 2 DAYS!. Will certainly shop again at ClassicMovieStore.co.uk.

24 January 2015
Unprompted review
Rated 5 out of 5 stars

great service

very pleased with the price and prompt delivery of a boxed DVD set I ordered on-line on Monday-it arrived Wednesday!

31 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

I have been buying DVDs from ClassicMovieStore.co.uk for several years, ClassicMoveStore has always given me an excellent quality of service and products, items are well raped and packaged. Every time I need further details about a product, further information about items or any other information, the administrator has always sent me a quick reply. Very professional, congratulations!

29 August 2014
Unprompted review
Rated 5 out of 5 stars

Awesome

I bought the full DVD set of last of the summer wine as a birthday present for my mum
I had to get it sent by Collect+ due to work commitments and it overall 2 weeks to
arive but that shouldn't reflect on the seller as it was entirely the fault of the asda store
that the seller took it to.
So the time it woul have taken, if asda had let the delivery driver was only 3 days.
So really impressed with the delivery times and the price was #Awesome

14 March 2014
Unprompted review
Rated 5 out of 5 stars

Search,Find,Pay,Watch! So Quick and Easy!

I was dubious about ordering expensive items from sites that I have never used before but after seeing the prices on classicmoviestore, I was just so tempted I couldnt resist. Im always on the look-out for a bargain and this was just too good to be true! You know the old saying?.... Well, this time it was wrong!. I searched for the box set I wanted, it came up straight away and was in stock!. Great!.... I paid straight away and was also pleasantly surprised that there were also a few payment options. I always pay with PayPal so there was no problem. Very easy and quick checkout..... order confirmed! This was on Sunday afternoon... it is now Tuesday afternoon as I write this and the shiny new box is laying to the side of my keyboard..... I cant wait to get the first disc out!.... Great delivery times!. The site made for easy searching for titles that I was interested in, easy navigation, easy checkout and basket system and great delivery! Highly recommended and I will definately be going back for more box sets at those prices! Miles cheaper than all the other places I have searched..... including eBay !!!!! Brilliant!
Thanks ClassicMovieStore!

12 March 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

Hey well done to this Company for getting the Entire Series of Soldier Soldier out to me as Looking through Sites like Zavvi and could only find the First series of this was like oh no and then i spotted ClassicMovies and saw they have the Complete series of this which was Brill as it has been along since i saw this from 1991 till 1997 when i was in my late teens till my Early 20s,and have used it again on the 4th of Febraury to get Shameless series 8 at an Unbelievable £4.97 which is Great for some one on a Budget.Well done to whoever Put this Sitee Up as sometimes other sites will Charge more for Offers like this.

5 February 2014
Unprompted review
Rated 5 out of 5 stars

Now I understand

Living in the U.S. I had no idea how the UK Mail Service worked. If this had been explained to me when I inquired, I would have had a better understanding and been able to pass that information along, as I will certainly do now.
As I stated in my first review, I have been a loyal customer for a long time and I have never had one problem with the quality or the service which I received.
As stated, I did take responsibility for ordering late and I apologize if I have upset anyone. However, I was asked to give an honest review on this last shipment.

Now that I understand your shipping process, I will gladly change my review to the one I've always had before.

I appreciate you taking the time to explain this to me.

14 January 2014
Unprompted review
ClassicMovieStore.co.uk logo

Reply from ClassicMovieStore.co.uk

Hi there Gidget Harris,

Firstly sorry to hear you are not 100% happy and thanks for your previous custom.

You are in the USA and we are a UK based company. For the £5.99 international P+P you have paid we post items with Royal Mail International Airmail. Royal Mail suggest 7-10 working days at best for international deliveries to the USA from the UK and more commonly they take 10-15 days as we explained to you. Often delays are caused by US Customs. (in this case I would suggest maybe it was Christmas and New Year)

If your friend ordered from amazon.com, it will have come from the USA (the .com site is USA based) so you are not comparing like for like services. I do not believe there is a courier that will Guarantee delivery from UK to USA within 2 days for any cost less than £100.

You placed your order on Saturday 21st December and is was posted first thing on Monday 23rd December 1 day before Christmas Eve. Christmas Day, Boxing Day, New Years Day are all classed along with Sunday as non working days. Combined with it being the busiest time of year your parcel has taken 17 working days. This is above average for deliveries to the USA from UK, but I would say only 2 days slower than Royal Mail's delivery estimate.

To save any problems in the future we would be happy to send your items with a tracked courier. These typically start at around £35 for UK to USA. You may feel this is unnecessary for a £25 box set. Of course when items are classed as lost we send replacements anyway.

Feel free to order again with the Airmail service, however please be aware of the delivery estimates. Often items will be quicker (we have had parcels arrive from UK to Australia within 2 days) but it does vary, and we have to go by the official estimates of the delivery companies. Sorry again you are not happy.

Rated 5 out of 5 stars

Massive Choice and Miniture prices !

Ordered a few of the TV box sets - All Ronnie Barker, and I was really surprised at the prices. The Discs arrived and I was really pleased with them. I was amazed at the choice available on ClassicMovieStore, there are DVD's here that are really hard to find, as well as really recent ones. I was very pleased to find this site and have recommended it to my friends and recommend it to you . I will be using it again .

14 January 2014
Unprompted review
Rated 5 out of 5 stars

Try them first!

Cheapest by a long way. Quick delivery. Would go there before trying anywhere else.

13 January 2014
Unprompted review
Rated 5 out of 5 stars

dvds worth while

The dvds i buy from classic movies are always in excellent condition and arrive when they say they will they are a company you can rely and trust and would recommend you using them if you want dvds

13 January 2014
Unprompted review

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