We have dealt with WhitesPay for many years & have always found them to be highly professional, with great customer service. Highly recommended.
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First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way... See more
Company replied
Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner! As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates fo... See more
Company replied
First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one workin... See more
Company replied
Company details
Written by the company
Clearing provides a global business account designed for the modern era of cross-border commerce. Our offering makes it simple for companies to manage trade, payments and treasury in both local and digital currencies, all from a single, secure account. With named IBANs in 24 currencies, including more than 14 local options, we help businesses expand internationally with confidence. At Clearing, our focus is on making international payments straightforward, efficient and ready for the future.
Contact info
No. 1 Royal Exchange Avenue, EC3V 3LT, London, United Kingdom
- +44 (0) 20 8154 3174
- info@clearing.com
- www.clearing.com
4.9
Excellent
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service and great rates.
13 January 2021
Reply from Clearing: Previously WhitesPay
Hi Alan,
Thanks for taking the time to write this 5* review. We really appreciate your feedback and we look forward to continuing to work with you.
Thanks once again.
Kind regards,
Alexis Sheppard
Payments Administrator
Very professional but friendly approach…
Very professional but friendly approach to setting up an account which, given that this is a FCA Regulated, Business is important.
Dealing is quick, efficient and the rate quoted very competitive ( a huge saving on any deal across accounts within a bank). Administration follow up again friendly and efficient.
5 January 2021
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for your kind review. We're delighted to hear that you're pleased with the service you have received from WhitesPay and we look forward to continuing to work with you going forwards. Thanks once again!
Kind regards,
Alexis Sheppard
Payments Administrator
Great Business banking service
Great service, quick, responsive and professional.
easy to use platform.
4 January 2021
Reply from Clearing: Previously WhitesPay
Hi,
Thank you very much for your wonderful feedback. It's great to receive such positive comments from our customers and we really appreciate you taking the time to review us.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
Great service
Great service. Simple to use, money transferred quickly. Will definitely use again
26 December 2020
Reply from Clearing: Previously WhitesPay
Hi Gill,
Thank you very much for your kind comments. It's great to hear when our customers believe we are delivering an excellent service which is what we always set out to achieve. We value all feedback and we really appreciate your review.
Kind regards,
Alexis Sheppard
Payments Administrator
Money transfer to France
Contacted Alexis regarding money transfer. This was dealt with in a very quick and efficient manner. Alexis was very helpful and replied to my emails within minutes.
7 December 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Neil,
Thank you for your lovely comments. It's brilliant to read such fantastic feedback. We look forward to hearing from you again hopefully in the near future.
Kind regards,
Alexis Sheppard
Payments Administrator
A very easy company to deal with and…
A very easy company to deal with and very helpful, pleasant staff.Highly recommended over 5 years as a customer.
3 December 2020
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for your glowing review. We love to receive such excellent feedback from our customers and it’s great to know we’re doing a brilliant job.
Thank you for your continued support.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for such wonderful comments. It's great to receive such positive feedback and we very much look forward to continuing to work with you going forwards.
Kind regards,
Alexis Sheppard
Payments Administrator
Can't fault them.
29 October 2020
Reply from Clearing: Previously WhitesPay
Hi,
Thank you very much for leaving us a 5* review. We're really pleased to hear that you are receiving an excellent service from us.
Thanks once again.
Kind regards,
Alexis Sheppard
Payments Administrator
It just happens
Been using whites for 4 years
No fuss no drama. As in the title it just happens
If there is ever a glitch. It is sorted quickly again with no drama.
It’s just what is required when you are 6000 miles away
Well done and thank you
17 October 2020
Reply from Clearing: Previously WhitesPay
Hi Ray,
Thank you very much for completing this review. It is great to hear that our processes continue to lead to a great service that offer what our clients are looking for.
Thank you once again, your feedback is greatly appreciated.
Kind regards,
Alexis Sheppard
Payments Administrator
Great customer service
Have always received great customer service from Whitespay, would recommend them.
14 October 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Cathy,
All of us here at WhitesPay would like to thank you for your 5* review. We look forward to continuing to work with you in the future. Thanks once again!
Kind regards,
Alexis Sheppard
Payments Administrator
We have been a long time customer of…
We have been a long time customer of WhitesPay and couldn't recommend them enough, extremely easy to use and the staff are always on hand to make the experience faultless
13 October 2020
Reply from Clearing: Previously WhitesPay
Hi Craig,
Thank you for your 5* review. We're really pleased to hear that you're happy with the service you receive from WhitesPay and we look forward to continuing to work with you.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
I would happily recommend WhitesPay
I have used whitespay many times during the last 3 -4 years and have found them friendly, efficient and reliable. I am pleased with their rates and the speed with which I receive my currency. I will continue to use them.
12 October 2020
Reply from Clearing: Previously WhitesPay
Hi Robert,
Thank you for your kind comments. We enjoy receiving feedback from our customers and we very much look forward to continuing to work with you in the future.
Kind regards,
Alexis Sheppard
Payments Administrator
Always found this service excellent…
Always found this service excellent with their on-line portal easy to use and very convenient. I have noticed however an issue with the last few transactions I made. Once I have clicked to capturte a rate, once it converts it has been down graded by a percentage point costing me more than I have anticipated. This has happen on the last four transactions.
12 October 2020
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for your feedback. We are sorry that you have been experiencing an issue with the online platform. A member of our team will be in touch in due course to help resolve this situation for you.
Kind regards,
Alexis Sheppard
Payments Administrator
Quick and efficient with decent FX…
Quick and efficient with decent FX rates! Would highly recommend to other business owners.
7 October 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for your kind review. We're delighted to hear that you're pleased with the service you receive from WhitesPay and we look forward to continuing to work with you.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
Quick and efficient service with very good rates!
WhitesPay has a great team of professionals. Everything is organised quickly and efficiently. Any problems are tackled immediately. And the rates are brilliant!
6 October 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Georgina,
Thank you for giving us a 5* review. It's wonderful to receive such positive feedback from our clients.
Thanks once again.
Kind regards,
Alexis Sheppard
Payments Administrator
BRILLIANT SERVICE - HIGHLY RECOMMEND
Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner!
As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates for each trade via our bank, we decided to give Whitespay a go and haven't looked back since. We pay no transaction fees, their rates are significantly better than our bank would provide and their service is quick, reliable and idiot-proof. They held our hands as we set up our account and now, when we need to pay a foreign invoice, it's sorted within minutes after a simple email request.
I'd 100% recommend other SMEs give them a go - you won't look back and you'll make great savings.
30 September 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Penny,
Thank you for leaving such a sparkling review. We're very happy that you are delighted with the service you receive from WhitesPay and we look forward to continuing to work with you.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
After initial register its Always quick…
After initial register its Always quick and easy to get money transfers by helpful and polite staff .
25 September 2020
Reply from Clearing: Previously WhitesPay
Hi Linda,
Thank you for your kind comments. It's great to receive such fantastic feedback and we very much look forward to continuing to work with you in the future.
Kind regards,
Alexis Sheppard
Payments Administrator
Great Service
The team were on side to help with this first international transfer that we were making. Friendly staff
25 September 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi,
Thank you very much for your positive review. It is always refreshing to receive such fantastic comments from our customers, especially those that are new to us.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for taking the time to give us a 5* review. We are very pleased to hear you find us helpful and we look forward to working with you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for leaving a 5* review. It's great to receive such positive feedback from our clients.
Thanks once again.
Kind regards,
Alexis
Payments Administrator
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