As always Francesca with Clements is a pleasure to deal with. We have two cars and two motorcycles insured with them. Francesca is professional and very responsive when doing the renewals. The ren... See more
Company replied
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Federica was patient and explained everything to me on Italian car insurance and how it worked. I initially contacted this website before I moved to Italy so had some insight into the insurance. The b... See more
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It was my first time buying car insurance in Italy, which can be quite challenging. Fortunately I had Federica, who answered my many questions and guided me through the process with ease, can’t thank... See more
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Excellent service, speedy reply and a very competitive rate. Emails were answered within minutes, the one phone call was very courteous and expeditious. Barbera, the senior international account handl... See more
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Company details
- Insurance broker
- Accident insurance company
- Car and Motor Insurance Agency
- Business insurance company
- Health insurance agency
- Tenant's Insurance Agency
About Clements Worldwide, a Gallagher Company
Written by the company
Clements, a Gallagher Company, is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. Whether you’re an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas.
Flexible coverage for all facets of life abroad, including:
- Worldwide Car Insurance
- Personal Property Insurance
- Health Insurance
- Life Insurance
- Disability Insurance
- See All Personal Insurance Options
- Business Insurance
Our team will find a customized and affordable plan that can meet you and your loved ones’ needs, no matter your situation.
Serving Our Customers the Gallagher Way
How do we go the extra mile for you? Our culturally diverse team is equipped with invaluable knowledge, expertise and perspective. Many of our agents are expats themselves and understand the distinct challenges you can endure as a foreign national. Our collective backgrounds allow us to offer solutions in ways other insurance agencies can’t. With agents serving around the globe, we’re just a phone call away when you need assistance.
Are you living abroad or in the process of moving internationally? We’re here to help. Check out our website to learn more and get a quote today.
Locations
Washington, DC
1220 L Street NW, Suite 1200
Washington, DC 20005
P: +1.800.872.0067 or +1.202.872.0060
info@clements.com
London, UK
The Walbrook Building
25 Walbrook
London, UK EC4N 8AW
P: +44(0) 33 0099 0104
europe@clements.com
Dublin, Ireland
Alexandra House
15 Parkgate Street,
Dublin 8,
D08 W866, Ireland
P: International: +353 1 9645098, In Ireland: +1800-44-99-33
ireland@clements.com
Gibraltar
Unit 243.01
World Trade Center
6 Bayside Road
Gibraltar, GX11 1AA
P: +00350 54716000
europe@clements.com
Clements Worldwide: Putting Expats First Since 1947
Written by the company
- Live and Work Abroad with Peace of Mind
- Get customized insurance solutions that other agencies can’t provide you with through our unique experience, customer-first approach and access to global insurance markets. No matter your location or situation, we’re here to help and keep your best interests at heart.
- Protect Your Business’s Assets, Employees and More with Clements
- When operating internationally, protecting both your business and your employees is non-negotiable. Clements can insure everything from vehicle fleets, cargo and commercial property to employee benefits, kidnapping and ransom insurance, and more. That way, you can help mitigate harm for your most valuable business assets.
Contact info
1220 L Street NW, Suite 1200, 20005, Washington, DC, United States
- 800.872.0067
- info@clements.com
- www.clements.com
4.7
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Super easy to get a live person who was…
Super easy to get a live person who was knowledgeable and fast--Thank you!
10 April 2026
Reply from Clements Worldwide, a Gallagher Company
David, getting quick access to a real person makes all the difference, and we’re glad that stood out for you. It’s great to hear our team was knowledgeable and able to move fast when you needed support. We appreciate you taking the time to share this.
Gallagher, formerly Clements
STAFF was effective; customer service to be enhanced
STAFF was effective;
Customer service -> please, a kind request is about sending to me an alarm about the incoming request to pay an installment of the contract
9 April 2026
Reply from Clements Worldwide, a Gallagher Company
GIUGIU, we appreciate you taking the time to share both your experience and your suggestion. It’s great to hear the team was effective, and thank you for calling out the reminder about installment notifications. I’ve passed your request along to our team. Your feedback helps us continue improving our service - thank you.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
Thank you, Martin. We aim to provide quick and high quality service and it's great to hear about your experience. We appreciate you trusting us with your international insurance needs.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
We are happy that you had such a good experience with our team. They have many years of experience helping with many different international relocation scenarios and are very good at finding the best solutions quickly. Thank you for choosing us.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
Eddie, so glad to see this great review and know that our team provided you with prompt service. Thank you for choosing us for your insurance needs.
Gallagher, formerly Clements
Insurance policy renewal
I have just renewed my insurance policy with Clemens and got stellar service from Francesca. Quick and competent customer support.
7 April 2026
Reply from Clements Worldwide, a Gallagher Company
Hakan, it’s great to hear your renewal went so smoothly. We’re glad Francesca could provide quick, capable support and make the process easy to navigate. We appreciate you choosing us.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
Cristoph, it’s good to know your requests were handled promptly and without back‑and‑forth. Being responsive and easy to reach is something our team takes seriously, and we’re glad that made a difference for you. We appreciate you taking the time to leave this feedback.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
That’s great to hear. We’re glad the experience felt smooth and helpful, and that our team could provide the clarity you were looking for along the way. Making insurance easy to understand while helping clients find the right coverage at the best price is always our goal. We appreciate you choosing us.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
Eduardo, it’s great to know our team made you feel well supported. Being respectful, responsive, and taking the time to understand coverage needs is exactly what we aim for with every client. We appreciate the positive feedback and thank you for placing your trust with us.
Gallagher, formerly Clements
No sense of urgency to complete claim
I regret switching to Clement’s Worldwide for my car insurance. The lack of basic infrastructure should have been a red flag from the start—there is no online portal to upload documents, track claims, or even make payments. Everything is handled through long, disorganized email threads.
I was recently involved in an accident in Italy, and the claims process has been extremely frustrating. Communication is slow and inconsistent, often taking several days just to receive a response. I even requested a phone call to discuss my claim and never received one.
Meanwhile, my car is sitting in a tow yard accumulating daily storage fees, and I’ve been told the claim could take 30–40 days to process. That’s a long time to wait with zero support or urgency from the insurance company.
For comparison, my previous provider handled a similar situation quickly and professionally—my claim was resolved within a week, and I was provided with a rental car during that time.
I switched to save money, but this experience has made it clear: you get what you pay for. I would not recommend Clement’s Worldwide based on the lack of responsiveness, poor communication, and inefficient claims process.
27 March 2026
Reply from Clements Worldwide, a Gallagher Company
We’re very sorry for the frustration this situation has caused and understand how difficult it is to wait while your vehicle remains in storage.
Auto claims in Italy can unfortunately take longer than many clients expect, particularly when liability is disputed. In this case, the insurer handling the motor policy must first receive and review the official police report before responsibility can be determined. That report is a required step for the involved insurers to exchange documentation and move the claim forward, which is what drives the 30–40 day timeframe you were advised of.
Our role is to support and guide clients through this process and step in where possible once the primary insurer’s position is clear.
We appreciate you sharing this feedback, and it has been passed on internally to help improve communication and clarity moving forward.
Gallagher, formerly Clements
Impeccable experience
Ms. Bonovota was such an incredible help in making this crucial decision a reality for me. Every interaction was handled expertly and professionally and every inquiry was answered. Despite an unfortunate IT issue, she communicated timely updates and was able to complete the insurance ahead of expectation. Thanks again!!
3 April 2026
Unprompted review
Reply from Clements Worldwide, a Gallagher Company
Hi Lamar, it’s great to hear how well supported you felt throughout such an important decision. We’re glad Francesca’s expertise and professionalism made each step clear, and that her timely updates helped keep things moving smoothly even when an unexpected system issue came up. Making sure clients feel informed, confident, and well looked after is exactly what our team strives for. Thank you for choosing us.
Gallagher, formerly Clements
Exceptional Service from Federica! Highly Recommend.
I had an absolutely wonderful experience dealing with Clements Worldwide, specifically with Federica Bonavota.
Federica was truly exceptional, making the process of securing our car insurance policy extremely quick and easy. She was extremely fast in all her responses and incredibly attentive and helpful throughout our entire exchange. It was clear she was dedicated to providing great support.
If you are looking for an international insurance specialist who is professional, efficient, and genuinely helpful, I highly recommend reaching out to Federica. Thank you for the excellent service!
3 April 2026
Unprompted review
Reply from Clements Worldwide, a Gallagher Company
Paulo, your kind words truly mean a lot to us. It’s wonderful to hear how smoothly everything came together and that Federica made the process of getting car insurance feel quick, attentive, and easy from start to finish. Your recommendation is the highest compliment. Thank you for trusting us with your insurance needs.
Gallagher, formerly Clements
They are very flexible and easy to work…
They are very flexible and easy to work with. Great customer service. Quick response to inquiries.
24 March 2026
Reply from Clements Worldwide, a Gallagher Company
Dear Cecilia, it’s great to hear how easy and accommodating the experience felt for you. We’re glad our team provided the level of service you were looking for. Supporting clients with care while finding the right coverage at the best price is always our focus. Thank you for choosing us.
Gallagher, formerly Clements
The Notary was kind and efficient
The Notary was kind and efficient, got the job done quickly
26 March 2026
Reply from Clements Worldwide, a Gallagher Company
Mr G, it’s great to hear everything moved along well for you. We’re glad the support was courteous and efficient, helping wrap things up without delay. Making the process straightforward and well coordinated is always our goal. Thank you for choosing us.
Gallagher, formerly Clements
The customer service is very efficient.
25 March 2026
Reply from Clements Worldwide, a Gallagher Company
Great to know your experience felt smooth and well handled. Our team works hard to stay responsive and efficient while helping clients find the right coverage and we’re glad that came through for you. Thank you for choosing us.
Gallagher, formerly Clements
Very prompt assistance and great…
Very prompt assistance and great understanding of my needs. Always great knowing that Clements has my insurance taken care of!
1 April 2026
Reply from Clements Worldwide, a Gallagher Company
It’s always reassuring to know your insurance needs are in good hands. We’re glad our team could respond quickly, take the time to understand what mattered most to you, and make the process feel well covered from start to finish. Supporting clients with clear guidance and the right coverage at the best price is exactly what we aim to do. We truly appreciate you being a customer.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
Seta, thank you so much for the 5 stars and recognition of our service. We appreciate you being our customer.
Gallagher, formerly Clements
Very efficient service
30 March 2026
Reply from Clements Worldwide, a Gallagher Company
Thank you very much, Nigel. Efficient and great service is what we aim for and are happy to read your review. Thank you for choosing us.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
Ben, we appreciate you taking the time to share this. It’s great to hear that everything was handled efficiently and met your expectations. Providing clear guidance and timely support while helping clients find the right coverage is what our team focuses on every day. We appreciate your trust.
Gallagher, formerly Clements
great support from AURORA!
26 March 2026
Reply from Clements Worldwide, a Gallagher Company
Aurora clearly made a great impression. We’re glad to know you felt well supported and that her help stood out. Thank you for choosing us.
Gallagher, formerly Clements
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