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We are a global cable and cable accessory supplier with over 46 years experience in delivering complete cable solutions. Founded in 1978, Cleveland Cable Company supplies some of the world's most demanding industries, with a portfolio of customers across the world. As the cable industry has developed, so have we ,introducing new cable ranges and technology to keep up with the growing demand from our customers and to ensure we can work with new markets. We have created a network of trusted suppliers with whom we work with to ensure we are gaining the best possible lead times, deliveries and economies of scale, all of which we pass onto our customers. With eight locations throughout the UK and Ireland, we are able to offer a network of suitable locations for collection or delivery requirements. We have branches based in Glasgow, Newcastle, Warrington, Northampton, London, Bristol, Dublin and our head office in Middlesbrough. We also have a branch in Dubai which allows us to service the UAE market, and export our cable and cable accessories around the world.
Riverside Park Road, TS2, Middlesbrough, United Kingdom
2.5
5 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from Cleveland Cable Company
Hi Joe,
Thank you for your feedback. We take reports like this seriously and would appreciate more details so we can investigate further. If possible, please provide the date, time, and location of the incident by contacting us at marketing@clevelandcable.com
Your input is important in helping us maintain high standards.
Kind regards,
Georgia
Cleveland Cable Company
Rude and aggressive staff useless company
I have given you 1 star because it made me i have been installing cables for 40 years and your cable is s### you deliver drums on there side when you know that is a big no no due to cable loops dropping down over there self and 75% of your drums turn up damaged and the quality is just absolutely rubbish
I'm based on a remote Hebridean island off the west coast of Scotland. I paid for an order of 200m of heavy rubber flex weighing some 50kg on Thursday and it arrived the very next day. Normally orders take at least 4 working days to get here.
The cable was supplied neatly wound on drums of proper plywood construction, not the usual low quality cardboard that always arrive here completely mashed.
They were also significantly cheaper than my previous supplier.
Very simply: 10/10.
This is a dishonest company with apauling customer care. I made a £500+ order which was delivered incomplete. I was missing reels and had been sent reels that were not what I ordered. 5 weeks later, I still do not have my complete order, they consistently avoid rectifying the issue and deny a refund. I have been told that the general manager will call me back on 5 occcassions, which has never happened. They refuse to send me the items I paid for. Within a single order, they also sent out multiple manufactures of cable so there are differences in colour and specification between items of the same type. They rufuse to acknowlege this as a problem. In short, avoid this company at all costs.
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