Clifton Cameras Reviews 

1,869
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery services and the exceptional packaging that ensures delicate equipment arrives safely. People consistently highlight that the staff members are extremely knowledgeable, friendly, and provide brilliant guidance both in-store and over the phone. Buyers also appreciate the competitive pricing and the seamless process when purchasing or trading in photography gear. Some reviewers were not happy with occasional delivery delays, stock discrepancies listed on the website, and frustrating courier experiences. A few customers also noted receiving packages damaged in transit or encountering unexpected communication gaps regarding orders.

What people talk about most

Product

Customers expressed great satisfaction with the products, highlighting fantastic performance, competitive... See more

Service

Reviewers mention positive feedback about service, frequently highlighting prompt and responsive... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive next day or... See more

Order

Users describe positive interactions with order, highlighting a swift and straightforward online purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great day at the Swarovski Optik Day in Clifton Cameras Cheltenham store 18/03/26. Really looked after by all the staff at Cliftons & the Swarovski rep too. Tried out Swarovski Bino's & Spotting... See more

Company replied

Rated 5 out of 5 stars

I am not good with names, however I was dealt with by 2 superb members of staff, one who kept finding different straight spotting scopes for me to look at and if I had the money would have probably wa... See more

Company replied

Rated 5 out of 5 stars

Fantastic service provided by Clifton Cameras and brilliant support from Aled, who helped me upgrade to the world of mirrorless and now helping my Dad too. A brilliant range of discounts too and an ex... See more

Rated 5 out of 5 stars

Very helpful on the phone on a Saturday morning to guide me through getting a discount on website and arranging Sunday delivery. Packaging was superb and DPD f... See more

Company replied


Company details

  1. Photography shop
  2. Binoculars shop
  3. Camera shop
  4. Photo lab
  5. Telescope Shop

Written by the company

Clifton Cameras are the leading independent digital camera dealer in the UK. We offer Digital Cameras, SLR Lenses, Binoculars, Scopes and More. Best prices and service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,869)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I turned up with a broken 20 year old…

I turned up with a broken 20 year old Nikon to get a replacement. The staff member was extremely knowledgeable and gave me a few options and an hour later I had acvery cost effective upgraded Nikon D750 that they had in stock. I couldn't be happier with their service.

19 May 2026
Unprompted review
Clifton Cameras logo

Reply from Clifton Cameras

Thank you for your fantastic review. We’re really pleased to hear the team were able to help you find the right replacement and provide options that suited both your needs and budget.

The Nikon D750 is a fantastic camera, and it’s great to know you left happy with your upgrade. We appreciate your kind words and hope you enjoy many years of photography with your new camera.

Rated 5 out of 5 stars

Excellent customer service

13 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you received excellent customer service.

We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Exemplary service in buying pair of secondhand Swarovski…

Reviewed a secondhand pair of Swarovski binoculars in their website on Sunday, spoke to them on Monday and after getting the really helpful information I needed over the phone, ordered them - received them (we live up on Skye!) on Wednesday. Exemplary service all round. Condition of the product was nigh on perfect and at a remarkable price. Many thanks and will continue to use you again

11 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your fantastic review. We’re really pleased to hear you were happy with both the service and the condition of the Swarovski binoculars.

It’s great to know the advice over the phone was helpful and that everything arrived quickly, even all the way up to Skye. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Fast dispatch and quick to answer…

Fast dispatch and quick to answer questions!

6 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you were happy with the fast dispatch and the support from the team.

We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Smart telescope and tripod…

Ordered a smart telescope and tripod head online, got conformation almost immediately followed shortly after by a dispatch note, and then in no time at all an email from the carrier saying they had my parcel.
Kept up to date from the click of a button. Parcel arrival at the time stated. Very happy with the service, and will use again.

7 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear the ordering and delivery process was smooth and that you felt well informed throughout.

It’s great to know everything arrived on time and that you were happy with the service. We appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

I ordered some optical equipment from…

I ordered some optical equipment from Clifton Cameras and I found them to be extremely helpful. Having placed my order the equipment arrived first thing the next day. Very efficient indeed.
I haven't used the equipment yet as one item is on back order but every thing seems to be exactly as ordered.
Well done Clifton Cameras.

7 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you found the team helpful and that your order arrived so quickly.

We appreciate your patience regarding the back ordered item and are glad everything received so far is exactly as expected. Thank you for your support, and we hope you enjoy the equipment once everything arrives.

Rated 5 out of 5 stars

Flynn was extremely knowledgeable

Flynn was extremely knowledgeable, helpful and friendly. The stock is excellent.

8 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear Flynn was able to help and that you found him knowledgeable and friendly.

It’s also great to know you were impressed with our stock range. We’ll be sure to pass your kind feedback on to Flynn.

Rated 5 out of 5 stars

Absolutely amazing sellers

Absolutely amazing sellers. Great communication throughout, immediate replies. Dealt with Simon, Myfi, Safia and Will. Amazing team and would look forward to dealing with them again. Thank you guys for everything - Lois

30 April 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for such a lovely review, Lois. We’re delighted to hear you had such a positive experience with us and that the team kept you well looked after throughout.

We’ll be sure to pass your kind words on to Simon, Myfi, Safia and Will, they’ll really appreciate it.

Thank you again for your support, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent selection of 2nd hand lenses

Excellent condition of 2nd hand lenses. Looks and works as good as new at a fraction of the new price. Arrived next day, well packaged.

2 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you were happy with the condition of your second-hand lens and that it offered great value compared with buying new.

It’s great to know it arrived quickly and well packaged too. We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

We had a great experience with Clifton…

We had a great experience with Clifton Cameras Gloucester store.
Chloe was very knowledgeable and took time to understand our requirements. She was very patient whilst we tried out many different binoculars. It was good to be able to view the countryside from outside the store which greatly assisted us to choose the perfect product.
I would highly recommend Clifton Cameras and Chloe in particular.

2 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your lovely review. We’re delighted to hear you had such a positive experience in store and that Chloe was able to help you find the right binoculars.

Being able to try different options in real-world conditions is so important, so it’s great to know that helped you make the perfect choice. We’ll be sure to pass your kind words on to Chloe.

Thank you again for your recommendation, and we hope you enjoy your new binoculars.

Rated 5 out of 5 stars

One stop store for cameras and lens products.

Made a couple of purchases today, highly recommend this store,
Staff very knowledgeable and friendly
Big store
Plenty of stock
Parking is very easy, has its own car park.
Competitive prices.
Cameras
Drones
Action cams
DJI
Telescopes
Binoculars
And lots more,
I do recommend you pop in and have a look.
Easy access (4min off M5)

2 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for such a fantastic review. We’re really pleased to hear you enjoyed your visit and found the team knowledgeable and friendly.

It’s great to know you appreciated the range of products, competitive prices, and easy parking too. We’ve worked hard to make visiting Clifton Cameras a great experience, so your recommendation means a lot to us.

Thank you for your support, and we hope to welcome you back again soon.

Rated 5 out of 5 stars

Chloe was really helpful listening to…

Chloe was really helpful listening to what I wanted the camera for and giving a few options with a recommendation, which even better was the cheaper option! Great service, no hard sell just help and advice.

2 May 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your lovely review. We’re really pleased to hear Chloe took the time to understand what you needed and helped guide you towards the right camera for you.

It’s especially nice to hear you felt supported with honest advice and no hard sell, that’s exactly the experience we aim to provide. We’ll be sure to pass your kind feedback on to Chloe.

We appreciate your support and hope you enjoy your new camera.

Rated 5 out of 5 stars

Vey helpful service

Vey helpful service. I ordered a camera battery and charger The charger took a while to arrive due to shipping delays from the supplier but Clifton Cameras sent my battery separately by next day delivery as I needed it for a photography course.

22 April 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear the team were able to help and make sure your battery reached you in time for your photography course.

While the charger delay was outside our control, we always try to find practical solutions where we can, so it’s great to know that made a difference. We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Super fast service all round

Super fast service all round

20 April 2026
Unprompted review
Clifton Cameras logo

Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you were happy with the speedy service.

We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Great service and choice in-store & online

I’ve used Clifton Cameras for cameras and lenses in the past and always received excellent service (and great prices). This time though, I wanted hands-on as I’ve retired and wanted to try top-end binoculars from Leica, Zeiss and Swarovski, and Clifton is one of the very few places nationwide where you can do this. I emailed in advance to check they had demo units on my shortlist and received a quick response. When I went to the showroom I received a warm welcome and excellent advice, no pressure, and was able to take my time. They even had a distance ‘eye chart’ for my bins try-out. Walked out happy with my fabulous new binoculars, and even bought a second compact set online a fortnight later as I’d tried them in store and could see how they complemented my main purchase. Very happy indeed.

9 April 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for such a detailed and thoughtful review. We’re really pleased to hear you’ve consistently had great experiences with us and that your visit to the showroom was helpful and enjoyable.

It’s fantastic to know you were able to take your time comparing Leica, Zeiss and Swarovski binoculars and find the right setup for you. We always aim to offer a relaxed, hands-on experience, so it’s great that this came across.

We’re delighted you’re happy with your purchases and appreciate your continued support. We hope you enjoy using your new binoculars.

Rated 5 out of 5 stars

Excellent service from Clifton Cameras…

Excellent service from Clifton Cameras for a new lens and accessories including a camera part exchange. Ontime collection and delivery.

21 April 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you were happy with the service, including your part exchange and the collection and delivery.

We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Customer service was excellent and…

Customer service was excellent and highly professional. Got a good trade—in price for my equipment. All in all a very professional service.

10 April 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you found the customer service professional and that you were happy with your part exchange price.

We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Visited Clifton Cameras for the first…

Visited Clifton Cameras for the first time to trade in my old camera. Jonathan was excellent both with the trade in, but understanding my requirements for a future camera purchase. I will definitely be going back to him to purchase my new camera.

16 April 2026
Unprompted review
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Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you had a great first experience with us and that Jonathan was able to help with your trade-in and future plans.

We’ll be sure to pass your kind feedback on to him. We look forward to welcoming you back when you’re ready for your new camera.

Rated 5 out of 5 stars

Friendly and knowledgeable staff,very…

Friendly and knowledgeable staff,very pleased with my purchase

17 April 2026
Unprompted review
Clifton Cameras logo

Reply from Clifton Cameras

Thank you for your review. We’re really pleased to hear you found the team friendly and knowledgeable, and that you’re happy with your purchase.

We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Sublime Packaging! And Thankyou!

Today I received the DJI Air 3S, and want to send out a big thankyou to Clifton Cameras. The packaging was exceptional. A good amount of bubble wrap on the product itself, and surrounded further more with foam. This enabled the Drone, and packaging to arrive in fantastic, and unscathed condition. Clifton Cameras has, and always will be my go to Camera Shop. From start to finish, the whole transaction has gone smoothly, and with superb communication.

18 April 2026
Unprompted review
Clifton Cameras logo

Reply from Clifton Cameras

Thank you for such a fantastic review. We’re really pleased to hear everything arrived safely and that the packaging met your expectations.

It’s great to know the whole process, from order to delivery, was smooth and well communicated. Your continued support means a lot to us, and we hope you enjoy your new DJI Air 3S.

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