If I could give zero stars I would. I have used them for over 10 years and the only thing that keeps me with them is that all our Client info and documents (past & present) are with them. The communi... See more
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See what reviewers are saying
Avoid Clinic Source like the plague. The accounting department charged me fees 6 months after the fact and never gave any warning or explanation before hand and didn't really care how it affected thei... See more
Our clinic went months without getting paid because of an errors caused by a Ref. Physician field that the software has open for you to fill out. There are so many ways to screw up the billing because... See more
The reviews are right. Run from this EMR system. If you choose it, it will be your demise. I have never hated any company more than this one, covering my hand in paper cuts and dipping my hand in rubb... See more
Company details
Written by the company
ClinicSource provides a fully-integrated online EMR and practice management system for therapy practices of any size. Thousands of therapists nationwide benefit from the easy-to-use web-based software, which empowers providers to streamline and integrate all of their scheduling, documentation and billing. ClinicSource is fully HIPAA compliant and ONC-ACB 2014 certified.
Contact info
9265 Sky Park Ct. #200, 92123, San Diego, United States
- 888-215-4527
- sales@clinicsource.com
- www.clinicsource.com
1.4
Bad
157 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Julio was extremely helpful and patient
Julio was extremely helpful and patient when assisting us with a difficult task. Thank for fast response and great customer service!
7 April 2020
Unprompted review
Julio Flamini was patient and friendly…
Julio Flamini was patient and friendly and gave good explanation in a noncondensing way despite the difficulty and questions that I had. I appreciated his help. I do wish some features could be more flexible with Clinic Source and hope that my issues can get resolved. But Julio was terrific.
23 January 2020
Unprompted review
Nicole is always helpful and helps me…
Nicole is always helpful and helps me to resolve all issues. She's very knowledgeable and a pleasure to work with!
1 January 2020
Unprompted review
Nikole is helpful and friendly
Nikole is helpful and friendly! Thanks Nikole!
13 December 2019
Unprompted review
Julio is always very quick and polite…
Julio is always very quick and polite in taking care of our needs.
12 December 2019
Unprompted review
Quick response and resolved the issue…
Quick response and resolved the issue promptly! Thank you for all of your help Nikole!
12 December 2019
Unprompted review
ClinicSource is a perfect comprehensive system for a great price.
ClinicSource has been a breath of fresh air from the trauma I've experienced with my former data and billing systems. ClinicSource is very thorough, yet very simplistic. It is the perfect solution to fast accurate paperwork so that I can spend more time providing therapy.
10 December 2019
Unprompted review
I needed help with a header issue and…
I needed help with a header issue and Nikole called me personally to help me fix the problem. I appreciated that!
Renee Denney
5 December 2019
Unprompted review
7+ year user
I've been using ClincSource for about 7 years for my occupational therapy clinic. They are super helpful and the program makes the paperwork and billing probably as easy as it can be.
4 December 2019
Unprompted review
So quick and responsive
So quick and responsive! I’m so thankful we chose clinicsouce for our EMR!
28 November 2019
Unprompted review
Julio Flamini was very patient and knowledgeable.
Julio Flamini was extremely responsive. He fixed my issue promptly and I am beyond thankful for his help. He was extremely patient and knowledgeable.
22 November 2019
Unprompted review
Julio Flamini fixed my issue within 5…
Julio Flamini fixed my issue within 5 minutes of me sending my request for help. THANK YOU!
19 November 2019
Unprompted review
Total package solution, now with excellent customer service
Ever since they revamped the customer support process, my overall outlook on ClinicSource has gone from that of a great practice management system with unfortunate customer service to a total package consisting of great software and excellent support. Having particular reps assigned to my account just changes the whole experience. Nikole is a great example of a customer service rep that takes the time to understand my needs and makes the effort to find a solution even when the issue is, for example, a device or computer issue and not directly a problem with ClinicSource itself. Nikole quickly learned the way I communicate and works around my lack of technical expertise to figure out my issues and work toward a solution. Is there anything I would change about ClinicSource? Sure, but that would require an unfathomable investment to build and maintain a system specific to the unique needs of our practice. Short of that, I don't know of anything else on the market that would be better and more adaptable as a front to back practice management software for our pediatric therapy practice.
18 November 2019
Unprompted review
Session Notes Restored
Julio was very helpful and acted quickly to restore my accidentally deleted session notes and care plan. Very grateful!
6 November 2019
Unprompted review
Clinic Source and the new Parent Portal feature !!!
Support at Clinic Source was very quick and efficient in setting up the parent portal feature. They went quite far above and beyond and actually created the templates from our registration materials. Very very grateful for the Clinic Source team and the amount of time and overhead expense this system saves us!
4 November 2019
Unprompted review
The Fixer :)
Nicole did an amazing job resolving the problem that was actually created by another company! She contacted the company, resolved the issue after some very patient and thorough explanations, and called me back to make sure everything was working properly. I was so thrilled it was fixed.
16 August 2019
Unprompted review
Julio was very responsive to our…
Julio was very responsive to our question. He was timely, within a few hours and detailed providing me with enough information to learn so that I know what to be alerted to next time I encounter this error in my system.
Thank you so much
Sandra
BOLD Pediatric Therapy Center
24 July 2019
Unprompted review
Julio Flamini more than helpful and…
Julio Flamini more than helpful and knowledgable. Thank you for your speedy service
10 July 2019
Unprompted review
Really impressed with Julio's…
Really impressed with Julio's professionalism and ability to answers all my questions. He walked me through exactly how to disable my therapist and downgrade to part-time if needed. Thanks for your support!!
18 June 2019
Unprompted review
Julio Flamini did an awesome job fixing…
Julio Flamini did an awesome job fixing our issue. He was efficient and quick to respond. We appreciate his great support!
7 June 2019
Unprompted review
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