Clockwork & Shaun are great, they assisted with the collection of an electric bike from Orkney to the mainland. Very efficient, one phone call, one email & that was it sorted with no hassle. Clear pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout the UK for individuals, families and businesses. We have a network of branches across the country as well as an international service centre to help our customers relocate all over the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.
Written by the company


Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We contract Clockremolvals and Storage we contract the Insurance for eventual issues and they damage our new fridge and said it’s our fault because we packaged……unbelievable

Reply from Clockwork Removals and Storage
The guys were great, professional and helpful.
The communication and process was simple but effective.

Reply from Clockwork Removals and Storage
Great service! On time,very helpful and efficient. Nothing was too much trouble.

Reply from Clockwork Removals and Storage
EXCELLENT SERVICE AND SO PROFESSIONAL AND EXTREMELY GOOD VALUE FOR MONEY. NOTHING WAS TOO MUCH TROUBLE. MOVING HOME IS ALWAYS STRESSFUL BUT CLOCKWORK MADE EVERYTHING SO EASY AND STRESS FREE . THOROUGHLY RECOMMENDED THIS COMPANY 👌 👏 👍

Reply from Clockwork Removals and Storage
Excellent staff, nothing too difficult for them, very smooth move, highly recommend

Reply from Clockwork Removals and Storage

Reply from Clockwork Removals and Storage
Everything was a positive about this company - the guys doing the hard graft were professional, punctual, efficient and pleasant. Not a single thing was damaged. Other staff were helpful and easy to deal with too. Pricing was competitive and the whole thing went - as you would hope - like clockwork! Would not hesitate to recommend Clockwork if moving house.

Reply from Clockwork Removals and Storage
Great communication from the office team.
Everything arrived in one piece with a smile !

Reply from Clockwork Removals and Storage
have used Clockwork twice and both times they were professional courteous and well versed on storage and packing

Reply from Clockwork Removals and Storage
Great company brilliant 2guys who move ed us from Sheffield to Derby all the staff from the office to the Boss were great made our move easy

Reply from Clockwork Removals and Storage
Absolutely fantastic from start to finish the guys work so hard not one thing got broken in the move or scratched ,cannot recommend them enough.

Reply from Clockwork Removals and Storage
Great team moved us with no issues. The movers worked quickly and carefully and placed all items in appropriate rooms on unloading.

Reply from Clockwork Removals and Storage

Reply from Clockwork Removals and Storage
The team were amazing from beginning to end. Able to accommodate a relatively late booking, arrived very promptly on the day and said ‘you can sit back and relax and we’ll sort this’. Great communication and friendly team on the day, nothing lost or broken, and all competitively priced. Can’t recommend highly enough! Thanks to the team for making - what could have been a very stressful day - a breeze.

Reply from Clockwork Removals and Storage
Excellent service first class job. Would definetley reccomend to anyone thinking of moving.

Reply from Clockwork Removals and Storage
Received a very disappointing removal and storage service in London. Removal men said my clothing that needed hung would be hung up while in storage (for 5months). On receiving my things after 5months in Clockworks storage, the clothes were both damp and creased beyond use.
I contacted Clockwork and was informed the relevant staff had already been let go due to not meeting standards. However Clockwork are not willing to take any responsibility for their poor/lack of service storing my clothes. After spending thousands of pounds they will offer me £40 as goodwill.
They will not pay the cost of drycleaning the clothes. I appreciate accidents can happen/poor staffing but their lack of approach to rectifying this is disappointing.
Additionally the second set of removal men rebuilt my bed and damaged it.
Very disappointing considering they were happy to take thousands of pounds of my money.
Was recommended them by an influencer neighbour who received their services for free. Disappointing they let down paying customers.
No complaints process available.

Reply from Clockwork Removals and Storage
Thankyou so much, for the team at clockworks. I was left with a hefty bath on my drive that needed transporting up a flight of stairs. Jade was so understanding with the issue l had and promptly forwarded me a very reasonable quote. Lee and Joe who were very friendly and were really patient and careful when moving the bath on the steep stairs and narrow turnings. They made the whole process stress free. I absolutely recommend this company and will be using them again in the future. A lovely experience overall.

Reply from Clockwork Removals and Storage
Fabulous service from Clockwork Removals South London when we recently moved from Surrey to Kent. Gary, Tony and Max were very professional and also friendly too. Given that house moving is stressful, they certainly put our minds at ease and took a lot of care with all our furniture. Can highly recommend!

Reply from Clockwork Removals and Storage
Brilliant service from the Sheffield team. The survey for the quote was professionally conducted by Dean, yet friendly and approachable, his knowledge and experience matched his mature manner.
Extremely proficient and incredibly reasonably priced given the distance involved.
A HUGE thank-you to the company and Kelly for not only allowing the bill to be settled by The Royal British Legion, but for allowing a deferred settlement due to the uncertainty posed by the other party involved.
The removal team on the day were magnificent!
All the very heavy terracotta pots were handled with care, as were all my other belongings.
Dave went above and beyond his job on the day by helping move a large cane chair into the diabolically small hallway that was not on the original job sheet.
They made a challenging day a lot easier, and patiently worked around the gas safety check that my landlord requested.
I can't thank yous enough. Please be assured that although not all names have been remembered, all the hard work from those involved has, and will not be forgotten.
I wish you all the very best,
Sam R

Reply from Clockwork Removals and Storage
Thank you to Clockwork Removals, Sheffield for making our house move stress free. The lads were absolutely brilliant, highly recommend.

Reply from Clockwork Removals and Storage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.