Closure London Reviews 

8,865
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 3,088 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, often noting they are comparable to well-known brands but at more competitive prices. Many people appreciate the excellent value for money and the prompt, efficient delivery service, with orders arriving quickly. Reviewers are generally satisfied with the product selection and the comfortable fit of the clothing. However, some customers also noted issues with product quality, such as manufacturing faults, poor stitching, or items not holding up after minimal wear. Additionally, a few people experienced difficulties with returns, unhelpful customer service regarding missing items, or unexpected charges for delivery. Sizing was also a concern for some, with garments not always being true to size or consistent.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent fit, good... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of clothing and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering and quick delivery,... See more

Price

Reviewers mention positive feedback about price, often highlighting the good quality items at reasonable or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a hoodie & shorts set which arrived quickly & well packaged. The products are good quality the only thing I wasn’t overly keen on was the transfer writing on the hoodie. Would have been bet... See more

Company replied

Rated 5 out of 5 stars

1st time purchaser. Good selection on website which was easy to use, reasonably priced and goods arrived promptly. Products appear to be good quality just as good as well known sports brands but a lot... See more

Company replied

Rated 5 out of 5 stars

Always love this brand great fit if your stocky or broader on the shoulders and back, only bad thing if your ordering from ireland cost of customs and taxes ends up not worth it all

Company replied

Rated 5 out of 5 stars

Amazing customer support. Got help from a man named Sean with an unusual problem. Fixed the problem with ease. Would recommend shopping with this company, Closure London, as customer service is next t... See more

Company replied



Company details

  1. #399 of 595 best companies in Clothing Shop

Written by the company

Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.


Contact info

4.2

Great

TrustScore 4 out of 5

9k reviews

5-star
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4.2

All reviews

(8,865)

2,827 reviews in the last 12 months

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Rated 1 out of 5 stars

My order still hasn't arrived

My order still hasn't arrived, it's a con

1 July 2026
Closure London logo

Reply from Closure London

Good afternoon, Brian,

Thank you for sharing your personal shopping experience with us.

At Closure London, we strive to review each case on an individual basis. After examining your account, we found that an order ending in ###859 was dispatched on January 7, 2026, and marked as delivered by Royal Mail on January 9, 2026 (open door).

To assist you further, we have arranged for a member of our support team to contact you within the next 15 minutes.

Thank you again for your patience and cooperation.

Kind regards,

Team Closure London

Rated 5 out of 5 stars

the product is high quality

the product is high quality , i am very happy

10 June 2026
Closure London logo

Reply from Closure London

Hello Mrarmandlatifi,

Thank you for your wonderful 5-star review! We are so pleased that you are happy with the high quality of our product. We appreciate your positive feedback!

Thank you again for shopping with Closure London.

Thank you,

Liberty,

Team Closure London

Rated 5 out of 5 stars

Excellent service

Quick delivery
Well made clothing
Great prices
Always a good experience to buy from
Would highly recommend

10 June 2026
Closure London logo

Reply from Closure London

Hello Karen,

We appreciate you sharing your experience! We're delighted to hear about our quick delivery, well-made clothing, and great prices. We're so happy you always have a good experience shopping with us.

Thank you again for shopping with Closure London.

Thank you,

Liberty,

Team Closure London

Rated 5 out of 5 stars

Loving the product

Loving the product
Seems very good quality for the money

13 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Good afternoon David,

We are so pleased to hear that you are loving the product and find it to be of very good quality for the money. We appreciate your positive feedback!

Thank you again for shopping with Closure London.

Thank you,

Natalie,

Team Closure London

Rated 2 out of 5 stars

Shoes were a size too small and too…

Shoes were a size too small and too narrow even when sizing up. Exchange process was slow and expensive.

10 June 2026
Closure London logo

Reply from Closure London

Hi Kev,

We are truly sorry to hear that the sizing of the shoes was not as expected and that your exchange experience was unsatisfactory. We understand your frustration and appreciate you bringing this to our attention.

Thank you again for shopping with Closure London.

Thank you,

Natalie

Team Closure London

Rated 5 out of 5 stars

Great product at a good price and…

Great product at a good price and company are very easy to deal with , will definitely buy from them again.

30 June 2026
Closure London logo

Reply from Closure London

Good afternoon Scott,

We appreciate you sharing your positive experience! We're delighted to hear that you found our product to be great, our prices good, and our company easy to deal with. We look forward to you shopping with us again.

Thank you again for shopping with Closure London.

Thank you,

Liberty

Team Closure London

Rated 5 out of 5 stars

Good quality

Good quality
Delivery.good

29 June 2026
Closure London logo

Reply from Closure London

Hi Jackie,

We're so glad to hear you're happy with the quality and delivery! Thank you for your wonderful feedback.

Thank you again for shopping with Closure London.

Thank you,

Natalie,

Team Closure London

Rated 5 out of 5 stars

Amazing Customer Support! 👍🏻

Amazing customer support. Got help from a man named Sean with an unusual problem. Fixed the problem with ease. Would recommend shopping with this company, Closure London, as customer service is next to none and customers are clearly at the centre of their priorities.

30 June 2026
Closure London logo

Reply from Closure London

Good afternoon Hari,

Thank you for taking the time to share your positive experience with us! We are so pleased to hear that our customer support was able to resolve your unique issue with ease. It's wonderful to know that our commitment to putting customers first shines through. We truly appreciate your recommendation and look forward to serving you again.

Thank you again for shopping with Closure London.

Thank you,

Liberty

Team Closure London

Rated 5 out of 5 stars

Excellent service and quality all…

Excellent service and quality all items. We're as seen ...will be ordering again soon..realy happy 😊

9 June 2026
Closure London logo

Reply from Closure London

Good afternoon Terry,

Thank you for your fantastic 5-star review! We are so pleased to hear you are happy with the excellent service and quality of all your items. We look forward to your next order!

Thank you again for shopping with Closure London.

Thank you,

Liberty,

Team Closure London

Rated 5 out of 5 stars

Quick service easy to use website

Quick service easy to use website

9 June 2026
Closure London logo

Reply from Closure London

Hello Nick,

We're so glad you found our website easy to use and appreciated our quick service! Thank you for taking the time to share your positive experience. We hope to see you again soon.

Thank you again for shopping with Closure London.

Thank you,

Natalie,

Team Closure London

Rated 5 out of 5 stars

Decent quality clothes at very…

Decent quality clothes at very resonable price and quick delivery

9 June 2026
Closure London logo

Reply from Closure London

Good afternoon Jonathan ,

We appreciate you sharing your positive experience! We're happy to hear you found our clothing to be of decent quality at a very reasonable price, with quick delivery. Thank you for your support!

Thank you again for shopping with Closure London.

Thank you,

Liberty

Team Closure London

Rated 5 out of 5 stars

Lovely Jacket

Lovely Jacket, true to size and excellent value for money. Quick delivery and communication from company. Will definitely buy again.

30 June 2026
Closure London logo

Reply from Closure London

Hey Koren,

Hope you're having a nice week!

Thank you for sharing your first-time shopping experience with the Closure London community.

We found your account details and saw you discovered our brand on Facebook. We're glad you placed your order and are happy with your new Faux Fur Cropped Parka (Black).

If you need any help in the near future, please don't hesitate to get in contact with our dedicated support team here at hello@closurelondon.com

Thank you again for shopping with us.

Best wishes,

Adam

Team Closure London

Rated 5 out of 5 stars

Excellent quality and service

Excellent quality and fast delivery. Great price for the quality of the clothing. Really happy - thank you!

9 June 2026
Closure London logo

Reply from Closure London

Good afternoon, Mr Perry,

Thank you for taking the time to share your excellent 5-star shopping experience with the Closure London community.

We're so proud to have you as a valued member of the community. We've taken a look into your account, and we can see that you have recently purchased - Twill Open Hem Cargo Pant (Charcoal), Smart Zip Faux Wool Jacket (Black), Loose Fit Denim Short (Light Blue Wash) and Smart Scuba T-Shirt (Black).

Thank you again for your loyalty and for shopping with us.

Best wishes,

Adam

Team Closure London

Rated 5 out of 5 stars

Perfect

Shoes was perfect all my clothes always come perfect nice fit good quality

30 June 2026
Closure London logo

Reply from Closure London

Hey Morgan,

Hope you're having a great day!

Thank you for sharing your positive 5-star product review.

It's great to read that you're happy with your latest purchase from us.

We've taken a look into your account, and we can see that you have recently ordered CLSR Sweets Crewneck Twinset (Grey Marl) and Premium Tech Runner (White/Charcoal).

Thank you again for your support and for shopping with us.

Many thanks,

Adam

Team Closure London

Rated 5 out of 5 stars

Great material

Great material, light weight, just enough stretch. Fits great. Brilliant value for money.

30 June 2026
Closure London logo

Reply from Closure London

Hello Damian,

Hope you're having a nice day!

Thank you for rating us with an amazing 5 star product review.

We're delighted to read that you're happy with the fit and quality of the Speed Twinset (Navy).

If you need any help in the near future, please don't hesitate to get in contact with our dedicated support team here at Closure London.

Thank you again for your support and loyalty.

Best wishes,

Natalie,

Team Closure London

Rated 5 out of 5 stars
Closure London logo

Reply from Closure London

Hi Stephen,

We appreciate you sharing your positive experience regarding the quality and price! Thank you for your support; it means a lot to us.

We hope you like your Stretch Tech Cargo Pant (Dark Grey), Smart Utility Open Hem Trouser (Khaki), Space Dye Performance T-Shirt (Fossil Marl), Pace Performance T-Shirts (Teal & Aqua Blue & Black), Gradient Motion T-Shirts (Black/Red & Blue) and the Seamless Tech T-Shirt (Teal)!

Thank you again for choosing to shop with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Fast delivery and very polite person…

Fast delivery and very polite person delivering.

29 June 2026
Closure London logo

Reply from Closure London

Hello Starwars,

Thank you for your wonderful feedback!

We're so pleased to hear that you had a positive experience with our delivery service and found the delivery person polite.
We hope you enjoy our Soft Knit Twinset (Grey Marl)!

Thank you again for shopping with Closure London.

Many thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

Good quality products and quick delivery

Good quality products and quick delivery

30 June 2026
Closure London logo

Reply from Closure London

Hi billy,

Thank you for your wonderful feedback!

We're so pleased you're happy with the speed of our delivery and the quality of our Premium Tech Cargo Short (Olive).

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Great quality clothes that fit well and look smart. Easy to order through the website with quick delivery.

30 June 2026
Closure London logo

Reply from Closure London

Hi KAREN,

We appreciate you sharing your positive 5-star review!

We're delighted to hear that you find our Pace Performance Twinsets (Vapour Green/Charcoal & University Blue/Iron Grey) and to be excellent value, great quality, well-fitting, and smart. We're also glad that ordering through our website was easy and that your delivery was quick.

Thank you again for shopping with Closure London.

Many thanks,

Natalie

Team Closure London

Rated 5 out of 5 stars

A very good service and the clothing is…

A very good service and the clothing is great .

29 June 2026
Closure London logo

Reply from Closure London

Hello Paul,

We appreciate you taking the time to share your positive experience!

We're so pleased you enjoyed our service and the quality of our Linen Blend Twinset (Stone) and the Premium Short (Mid Grey). Thank you for your support!

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

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