Clothesminded Reviews 15

TrustScore 2.5 out of 5

2.5

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Company details

  1. Shopping & Fashion

Information provided by various external sources

Fierce and feminine fashion for any style conscious babe


Contact info

2.5

Poor

TrustScore 2.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

No complaints really

I had used them successfully in the past on numerous occasions. Received clothing which appear to be from reputable clothing lines/shops, less the label. Disappointed that they appear to have gone without notice/a trace. I don't really have a bad word to say about them.

25 May 2020
Unprompted review
Rated 1 out of 5 stars

Site closed down. Proceed with caution on reopen.

Ordered with this company twice before and was very happy. Ordered again start of April and they appear to have closed. Site gone. Social media non active, office phone rings out. Not sure if covid-19 related and temporary but they should have contacted customers with outstanding orders. Very dissapointed.
I would say avoid but the site is gone...

1 May 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this shop at all costs!

Avoid this shop at all costs - places an order for next day delivery which I paid extra for and 5 days later it still hasn’t arrived.

I’ve e-mailed and called their ‘customer service’ many times but no soy picks up the phone or responds to e-mails.

Do not shop here, there are plenty of other shops with better customer service that don’t just take your money and disappear!!

5 July 2019
Unprompted review
Rated 1 out of 5 stars

Do not use!

Paid for next day delivery on Monday. They have only just given it to royal mail today and I won't receive it till tomorrow. Terrible customer services. One reply which was not automated on messenger. No answer when ringing their contact number. No reply via email. Please do not spend your hard earned money on this appalling company.

4 July 2019
Unprompted review
Rated 1 out of 5 stars

No refund, non-responsive & stuck with palet!

I am still waiting for my refund (over £140) for the items that were not in stock.

My order, although not very large, arrived on a huge pallet (which i was told, by the courier, that i had to get rid of myself).

I have NEVER left a negative review for any company, however, after months of non-responsiveness (and the two points above), I feel that i have to.

21 October 2018
Unprompted review
Rated 5 out of 5 stars

amazing products

amazing products, cheap affordable prices and got everything I asked for. Would defiantly recommend this company to anyone!

18 April 2018
Unprompted review
Rated 4 out of 5 stars

Good quality for low prices..

I used the company once before just selecting the standard 5-7 day delivery and the items turned up in time and were good quality considering the cost. The second time I used them the item did not turn up and as I had only paid for standard delivery there was no way to track the item. After a couple of emails and a phone call ( where the agent could have used with some training in customer services) they did resend the item recorded delivery which I received the next day. So over all I find the products great quality for the low prices and the issue I had was resolved relatively quickly. I will continue to use them, maybe just some training for the phone agents.

14 July 2017
Unprompted review
Rated 5 out of 5 stars

Surprisingly good

Was slightly uneasy about ordering from them ad they aren't v well-known and other reviews weren't as good,either. However, I have d such a good experience w them that I will reorder. Got a utility jumpsuit fr them for £ 5. cheaper than most other sites plus item.arrived in just 2 days (I dnt live v far fr them). Not tracked but Royal Mail and this was better for me.than waiting for a courier all day. My item is not only branded but 100% cotton +really good quality. There r often sales in the site,at real bargain prices like £3 for a dress etc. New subscribers also get 20% off w a welcome bag. Orders over £50 are free which is another bonus w me.
Update: have made many more orders since then. The website takes time to navigate. However, the clothes are good quality, same as any mid-price high st brand. They sell the latest trends and are better than a v famous online -only brand that is on everyone's lips...Particularly the samples have been v good; hard to believe but I got amazing bomber jackets and dresses +shirts/embroidered shirt dresses for £2-5/piece!! Also love their jumpsuits and shirts; v good quality, better than the cheaper high st stores!!
Kids dresses are also good, again , got some for £1; these will make nice presents at a fraction of the cost The designs are also nice, really on-trend and mostly practical. Postage is v reasonable,again. Everything has been individually wrapped and neatly folded, never a creased item, it is all v professional.
Site s worth looking into daily as the stock changes quite rapidly, specially the samples that are limited stock (but crazy bargain).

21 January 2017
Unprompted review
Rated 5 out of 5 stars

Really happy

I saw them on facebook, thought I'd give them a go. Brought 3 pairs of trousers, one pair for me two for my daughter. I only chose the cheap ones because I wasn't sure what they'd be like. So for £2 each with a 20% welcome code I ordered. They came today first thing I saw was a free tote bag. I love a freebie. I opened them all up and the trousers I had ordered for myself for £2 are so comfy and feel good quality. I got a size 16 and they fit very well.
The only thing I'm gutted about is I saw a tan jacket on there in the sale for £3 but didn't order them till I saw the trousers I had brought. Just went looking and the jacket has gone back to its price of £65 so my advice would be if you see a bargain , snap it up.

8 December 2016
Unprompted review
Rated 5 out of 5 stars

Love it

Ordered for this website twice now and both times the clothes have been good and the delivery has been quick.
I was surprised because of how cheap it is, I got two skirts for less than £10 including delivery and even got a free bag!

26 October 2016
Unprompted review
Rated 1 out of 5 stars

Returns

Wasn't happy with purchases returned then and then open case with PayPal as not recieved refund. Can't get hold of company with telephone and ignore emails from myself and paypal.

7 October 2016
Unprompted review
Clothesminded logo

Reply from Clothesminded

We are very sorry to hear this! If you are referring to www.clothesminded.co.uk we are now under new management. We can ensure you that this would never happen again :)

Rated 5 out of 5 stars

Great cheap clothing!

I came across clothesminded on Facebook and small prices caught my eye. I was a little hesitant to make my purchase as I couldn't find any reviews (but one) about it. Anyway, I took a plunge and now I am one happy customer. Clothing are very stylish and cheap but obviously quality is not the best. Material on some items is quite cheap but it really is good enough for daily wear. In terms of delivery, my package arrived within 3 days of purchase. So if you are on the budget but still want to look trendy, don't look any further. I will be back to shop soon.

21 September 2016
Unprompted review
Rated 5 out of 5 stars

Wow!!

I was trying to find a review for this company before a bought from them and couldn't find anything , but though I'd take a gamble with how cheap it was.

I bought a jacket, dress and skirt and with delivery and after the 50% discount offer they had it was under £15!!

It took a while to get here (just over a week) but it is right in the sales so I know the royal mail must be busy.

The quality is unbelievable for the price AND they sent me a top as a free gift!

I contacted them by email to ask about delivery and the emailed me back within half an hour.

So glad I found this website and will 100% be ordering again!!!

9 January 2016
Unprompted review

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