Cloud 10 Beauty Reviews 

4,815
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 890 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the exceptionally fast delivery service, often receiving their orders within a few days or even the next day. Many people appreciate the great value, competitive pricing, and excellent range of quality products available. The overall service is consistently described as excellent, with many finding the ordering process straightforward and efficient. However, some customers also noted issues with missing items, incorrect products being sent, or discrepancies between advertised and received items. A few other people also felt that delivery was slow, with some experiencing significant delays or not receiving their orders at all. Additionally, a minority reported receiving products with short expiry dates or experiencing poor packaging that led to damage or leakage.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the items... See more

Order

People report positive experiences with order, frequently praising the fast delivery times, with many orders... See more

Service

Clients share positive opinions on service, frequently describing it as excellent, honest, and efficient.... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Already loving this shampoo and conditioner with leave-in spray. Only thing is based on the photo I thought the leave in spray would be much bigger and it does say on it "sample not for resale" wherea... See more

Rated 5 out of 5 stars

This Semi DeLino Nutritive mask conditioner ( pink tub) is incredibly moisturising for my hair. I can feel the difference after one use. It was delievered only a few days after I ordered it. Fully rec... See more

Rated 5 out of 5 stars

Ordered and received within a day or two. Sometimes when offers appear on socials I wonder if they are true but Cloud 10 reputable Honest and efficient.

Rated 5 out of 5 stars

As usual, shopping with Cloud 10 was straight forward, super value and extremely speedy, I ordered products last night and the package was ready for collection this morning. Thank you Cloud 10


Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Industry
  6. Health and beauty shop

About Cloud 10 Beauty

Written by the company

Cloud 10 Beauty is the ultimate discovery destination for top beauty brands. Boasting fresh new finds, viral sensations, and classics, Cloud 10 Beauty is always ahead of the trend! Find hero products, niche brands or firm celebrity favourites in their wide range of categories including makeup, skincare, haircare, body and wellness products.

On the hunt for beauty brands you know, love or want to discover? Cloud 10 Beauty offer brands like Benefit Cosmetics, Redken, Alpha-H, First Aid Beauty, PIXI, iGlow, Vita Liberata, CeraVe, Aveda, The Ordinary, Emma Hardie, This Works and Olaplex to name a few!

The Cloud 10 Beauty’s app is designed to give you quick, easy access no matter where you are. Whether you’re on the go or relaxing at home, shop your fave beauty brands from the palm of your hand. Discover new product launches, the latest trends and be included in exclusive app deals.

With an in-house team of experts, Cloud 10 Beauty are always on hand to answer queries on live chat, email and socials giving advice to customers that ranges from skincare consults, hair how-to’s and makeup tutorials!

Cloud 10 Beauty offer fast delivery no matter where you are in the world. They offer free shipping offers, free samples at checkout and many free gift offers. As Ireland’s No.1 Online Beauty Retailer, Cloud 10 Beauty take pride in putting our customer at the core of everything that we do.

Cloud 10 Beauty brings you the good stuff! No fuss. No drama. Just your wishlist, delivered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.6

All reviews

(4,815)

912 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, quality products, excellent price and next day delivery. Couldn't fault Cloud 10 Beauty in any way. Very satisfied customer and will definitely be buying again

23 June 2026
Rated 1 out of 5 stars

C1245134


C1245134
I ordered the product vitamins os
Solgar Male Multiplay and I received Multivitamins, you should be ashamed of deceiving customers like this and sending similar products thinking that we are fools

19 June 2026
Cloud 10 Beauty logo

Reply from Cloud 10 Beauty

Hi Dejan,
We are sorry to see your review.
Our customer service have been in touch with you via email and explained the update with the Male Multivitamins.
We are more than happy to accept a return and we can get you refunded.
Niamh

Rated 1 out of 5 stars

The wrong item was sent out

The wrong item was sent out. And a cheaper item at that. This issue is you have to email them in order to return something. I emailed them twice to get a return label and got no reply. It was only when I reached out to them on instagram that I got a response. And then I had to pay to send it back!!! But I’m sure that will be returned to me as well as my refund when they receive it. Due to the delay in getting a response from them I ended up buying the correct product elsewhere so they lost a sale. Maybe if they paid as much attention to their distribution as they do on social media promoting influencers, they wouldn’t make these simple mistakes.

22 June 2026
Cloud 10 Beauty logo

Reply from Cloud 10 Beauty

Hi Louise,
We are sorry to see your feedback.
As mentioned in our replies, we hadn't received any emails. Our customer service team did reach out as soon as they received the social media message.
We can confirm that the return has been received and the refund has been issued.
We do apologise for the error and inconvenience.
Niamh

Rated 1 out of 5 stars

I ordered this product more than a…

I ordered this product more than a month ago and I have not yet received it. I messaged the company but I haven’t received a response. I definitely will not order again.

15 May 2026
Cloud 10 Beauty logo

Reply from Cloud 10 Beauty

Hi Tammy,
We are so sorry to hear see your feedback.
Our customer service team had reached out to let you know of a delay with your order. We received your email over the weekend and our team have since replied to you. Perhaps the emails have gone in to your spam/junk folder?
Your order should have been delivered and we are so sorry for the delay. We have since had your order refunded.
Please accept our sincerest apologies for the inconvenience.
Aoife

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