CLUB 1984. Reviews 

502
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers frequently praise the amazing clothing quality, stylish designs, and delightful packaging that makes unboxing an absolute pleasure. People often mention that the customer support team is exceptionally helpful, friendly, and quick to resolve order issues. Some reviewers were not happy with unexpected delivery delays, missing shipping confirmations, and long waiting times. A few other people also felt that certain items had notable sizing inconsistencies, making clothes either significantly too large or too small. Some customers additionally noted occasional stock errors or expressed disappointment with the contents of random surprise boxes.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great fabric quality, amazing... See more

Quality

Consumers find quality to be extremely satisfactory, praising the heavy, premium materials and great designs.... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many consumers... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers praised the team,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising the speedy arrival and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great quality clothing and good designs. Also ordered an archive roulette box, but unfortunately I wouldn’t recommend as the company says it puts unreleased items in the boxes (I would dispute this),... See more

Company replied

Rated 5 out of 5 stars

I’ve been trying to grab some pieces for months! Finally got some during boxing day sales but I ordered the wrong size, sent them back for an exchange. I was a bit worried because I didn’t get an upda... See more

Rated 5 out of 5 stars

From start to finish my experience has been fantastic with this company. I had an issue with my delivery as it was a day late and that got sorted instantly. The quality on the shirts are impeccable an... See more

Rated 5 out of 5 stars

TOP QUALITY CLOTHES MORE IMPORTANTLY *** CUSTOMER SERVICE *** Clothes are top class, but had a slight issue with delivery not arriving for my sons 21st, which was absolutely NOT DOWN TO CLUB 198... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Contemporary menswear, Limited drops available monthly.


Contact info

3.8

Great

TrustScore 4 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(502)

148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great store and quality gear

I’ve bought so many products from this store and they are always of a great quality and standard. I would recommend them to anyone. Sometimes the sizes can be a bit larger but it does always state whether the product is oversized. Customer service is brilliant and they are always on point with delivery

15 July 2026
Unprompted review
Rated 3 out of 5 stars

I have ordered from Club 1984 several…

I have ordered from Club 1984 several times and each time received my package within a week and the clothes have been nothing short of high quality. As of recent the drop designs have been extremely lazy and not nearly as nice and clean as they used to be. It seems the only pieces worth ordering are from previous drops. The website staying open all month also completely killed the anticipation on new releases.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality business

Couldn’t think of a better company to buy from nowadays I buy most my clothes from this brand now can’t think of one bad thing to say unreal service

9 July 2026
Unprompted review
Rated 5 out of 5 stars

5 star company

Been a fan of club 1984 for a long time now, brilliant designs and superb quality look forward to every drop!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Club 1984 is a British style icon

Club 1984 is a British style icon that bridges the gap between heritage and contemporary ambition. It blends the elegance of traditional style with the energy of contemporary ath-leisure, pairing sharp tailoring with bold but consistent typography and colour. The result is a modern, high-quality, and recognisable aesthetic that feels both new and established.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

5 star

Bought multiple items for them and they’ve never disappointed. Always good with products and delivery time, definitely would recommend

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing roulette box

Amazing roulette box, 5 brilliant items all with summer in mind. Even had swimming trunks. Great quality and Sean was super when I emailed about delivery
Be back when they next drop!

15 July 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed in roulette box

Ordered a roulette box £100 which is supposed to have at least £180 worth of products and at least 3 items .3 items in the box but on checking site for products to assess value they were no longer on the site so clearly confirms it’s just a way of offloading unsold items. 2 items were the same just a different colour so if you don’t like the style you end up disappointed twice! Could have got more value for money in the sale and now left with items unwanted. My advice is don’t bother with this type of product just buy what you like as usually items are quite well made and wash well. But on this occasion very disappointed.

15 July 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Hello Eleanor,

We are sorry you weren't happy with your box, unreleased items are inside of your box so this is the reason you wouldn't of found them on our website - All boxes are different with different value, however only full price items only

Rated 1 out of 5 stars

Terrible Communication and Standards

I placed an order on July 8th and have not received any update to my order. I had to personally reach out and confirm that an item I ordered was no longer available and I had to let Club 1984 how to proceed. Why would it allow me to buy a sold out item on the site, but nobody follow up to let me know of the issue?

I sent three follow up emails confirming how I wanted to move forward and nothing - refund the now sold out 1/4 zip and proceed with processing my two shirts. I don't get why they make you pay for two - three day shipping ($14.99) and promise for the orders to be sent out the same business day when it's really not the case. I've received orders from other stores placed at later dates and also shipped from abroad that have already arrived - without the extra shipping fee.

I saw the previous responses to reviews saying communication is being handled in-house but why can't I get any response? I just want the two shirts I paid for, my refund for the 1/4 zip, and to be wrapped up with this process.

This is one of the only times I fully relate to all the lowly-rated reviews and can't come up with any rationale for how business is done this way. Was a first time buyer and will only recommend people to stay far away from this if they value their money and time.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

10/10 brand

10/10 brand

Been here since day 1. Always coping a piece every drop. Very good quality. Always delivered on time. Club1984 to moon 🔥🔥🔥🔥🔥

12 July 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thanks Rish, we appreciate you!

Rated 5 out of 5 stars

Best purchase I’ve made this year.

From browsing on Club’s website, to ordering the items and the speedy delivery - I will definitely be purchasing again.

I was amazed how good the quality of clothing is, they fit exactly as explained and this is a big sticking point for me! Let alone how quick the delivery came. Less than 24 hours later!

Get ordering today.. you’ll see exactly what I’m talking about 😮‍💨

10 July 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thank you, we appreciate you as a customer!

Rated 5 out of 5 stars

Fantastic Product

Fantastic Product, T shirts still have a great feel even after multiple washes

No fading, would definitely recommend

9 July 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thanks Jamie, we're glad you're happy with our product!

Rated 1 out of 5 stars

Ordered a product on next day delivery

Ordered a product on next day delivery, over a week ago, still not received my product, had one email saying that I will receive a refund for my delivery but nothing since, countless un responded emails regarding the whereabouts of my product, very poor customer service.

25 June 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Very sorry about this Jack, we've had an issue with our email & fulfillment service provider who we have recently changed and we have now brung this in house so can guarantee a good service moving forward - However this is no excuse, if you do with to buy from us again, screen shot this message and send to our customer service & we'll give 20% off your next order!

Rated 2 out of 5 stars

Order not delivered in 24hrs as noted

I placed an order on 25 June 2026 and received an order confirmation email confirming that my order had been received. However, I have not received any further updates regarding dispatch or a tracking number, despite the confirmation stating that the delivery method is Evri Tracked 24 (1 Day Delivery).

I deliberately placed my order over a week before I needed it to allow for any potential shipping delays. I have also emailed your customer service team to request an update but have not received a response or even an acknowledgement of my email.

It has now been six days since I placed my order, and I would appreciate an urgent update on the status of my order, including when it will be dispatched and the tracking information. If there is an issue with fulfilling my order, please let me know as soon as possible.

1 July 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Very sorry about this, we've had an issue with our email service & fulfilment provider who we have recently changed and we have now brung this in house so can guarantee a good service moving forward - However this is no excuse, if you do with to buy from us again, screen shot this message and send to our customer service & we'll give 20% off your next order!

Rated 1 out of 5 stars

Terrible Service

Terrible Service. Order never came through. Emailed several times and no courtesy to even respond. Took money and nothing received, ignored and can't even get a response to get a refund.

1 July 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Very sorry about this George, we've had an issue with our email service provider who we have recently changed and we have now brung this in house so can guarantee a good service moving forward - However this is no excuse, if you do with to buy from us again, screen shot this message and send to our customer service & we'll give 20% off your next order!

Rated 1 out of 5 stars

Poor Customer Service

I purchased a football jersey from their online website. The delivery was prompt, but I didn't like the fit so I retutned it via a fully tracked service.
The return was received 8 working days ago & I am still awaiting my refund.
I have messaged the support team & customer services 3 times & received no response, so I have no option but to write an honest, but negative review of the service provided by Club 1984.
I won't use them again!!
Order No. CLB9794684

18 June 2026
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Very sorry about this Ross, we've had an issue with our email service provider who we have recently changed and we have now brung this in house so can guarantee a good service moving forward - However this is no excuse, if you do with to buy from us again, screen shot this message and send to our customer service & we'll give 20% off your next order!

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