Club Retros Reviews 

731
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the retro football shirts and note that the detailed stitching on club crests and sponsor logos is remarkably accurate. Consumers also appreciate the smooth purchasing process, helpful promotions, and responsive support when needing assistance with adjusting their orders. Some reviewers were not happy with delivery times, mentioning that parcels took much longer than expected to arrive or completely lacked tracking updates. A few other people also felt frustrated when experiencing communication delays regarding order fulfillment issues and unhelpful responses from support staff.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fantastic quality of the retro... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shirts are well-made and... See more

Order

Consumers find order experiences to be ambiguous, reflecting a wide range of differing opinions. While many... See more

Delivery service

Customers had ambiguous experiences with delivery service, with highly mixed feedback. Many reviewers... See more

Website

People report ambiguous experiences with website, as opinions and outcomes vary significantly. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company, sent my order quickly, product was as described. Jerseys are a very good reproduction, very happy with the purchase. Also I appreciate a lot the free delivery! The team can be a bit sar... See more

Rated 5 out of 5 stars

Thoroughly impressed with the selection available and the quality of the kits. They managed to source the exact style/colour of player names on shirts from the early 90’s..amazing. Looks great! Did ha... See more

Rated 5 out of 5 stars

Brilliant from start to finish. It’s always a bit worrying when you use a new company. The retro top is fantastic and arrived today. I’m so pleased and it’s already wrapped for my son’s Christmas... See more

Rated 5 out of 5 stars

With so many options online, many times if you want football kits at a good price, you more often than not have to sacrifice quality, but not with Club Retros. I discovered them looking for an Arsenal... See more


Company details

  1. Clothing Shop

Written by the company

Explore our extensive range of iconic shirts from the 80s, 90s, and beyond. We stock classics from UK teams, European giants, other teams from around the world and international favourites. We offer free international delivery on all orders. For more details on our processing and delivery times, please read our shipping page. Please do allow us to help you! If you have any problems or questions about your order, please do reach out to us on email or our contact page first!


Contact info

4.2

Great

TrustScore 4 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(731)

157 reviews in the last 12 months

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Rated 1 out of 5 stars

Website disappeared

All traces of the site have disappeared. The support email bounces back and no more social media account.

They've either been forced to shut down with openly selling fakes or they've taken the money and ran. If it was just a domain issue they'd still have some presence and ways to contact them.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

AVOID IT, IT'S A SCAM!!!

It's been more than 10 days since I ordered my jerseys and the tracking information has no update whatsoever. Their website, twitter page have all conveniently just disappeared. Avoid this scammy company. Thankfully I paid with Paypal so I can ask for a refund now.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a shirt which was then cancelled by Club Retors

I ordered a shirt for my sons birthday with a delivery time of approx 7 days. Enough time I thought for the present to arrive. 4 days after ordering it I got an email stating that the order had been cancelled and a refund issued with no explanation. If they couldn't fulfill the order then why advertise the particular shirt and wait 4 days to tell me. Not impressed

5 June 2026
Unprompted review
Rated 1 out of 5 stars

No Response, No Refund

Shirt was smaller than expected but delivered within timeline provided. Requested refund and filled in associated form on website straight away. Was told I would receive further instructions relating to the refund within 48 hours and that was 6 days ago. I have subsequently submitted the refund form again and emailed the sales email provided - but still no responses at all.
Sadly very likely to be a scam website as per warnings in the genuine reviews below. Please avoid same expensive mistake that I made.

3 June 2026
Unprompted review
Rated 2 out of 5 stars

Returns not possible - very poor customer service

I ordered three shirts. They all arrived. Two were good quality. One shirt didn't fit, so I contacted the seller to organise a return as per the website advice. However, after four attempts to contact them and now waiting over a week, I still have had no response. Very disappointing leaving me with an oversized shirt. Doesn't feel like they will be in contact with me now. I won't be using them again.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

I have emailed a load of times and have…

I have emailed a load of times and have been told my order on way. The tracking must be wrong … ordered mid April and my order number is #44372
This order was for my husband Paul Enright.
Have ordered before no issues, have I been scammed this time as the site or email isn’t working!

9 June 2026
Unprompted review
Rated 4 out of 5 stars

Ordered three football shirts

Ordered three football shirts, received them 7-10 workings days from ship date (as stated on the site for delivery). The quality is decent for replicas, number and name printing could be better. Overall ok for £38 each. The site is down currently so not sure if it is dead but luckily got my shirts.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Something has gone badly wrong...

This site used to be amazing for football shirts. But something has gone badly wrong recently. I have ordered from them in the past with 0 issues. But when I tried ordering last week it said we cannot take online payments from the UK. This is extremely strange. I have also seen the website seems to down and their social accounts like X. Something seems to be going wrong behind the scenes. I was not able to place an order or get any response when I contacted to ask what was going on.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 3 arsenal shirts on the 20th…

I ordered 3 arsenal shirts on the 20th of last month by 2 get one free 2 came 2 weeks later 4xl and they do not fit at all even though I have original others that do and I am still waiting on the the last shirt to find the site is closed. The 3rd shirt I had to choose 4 times due to not being in stock. What a shambles 110 down the drain filed with paypal credit. They are fake shirts and the sizing is not correct do not order. They are not responding to emails have not sent me tracking

5 June 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I ordered an Arsenal shirt and waited 10 days with zero updates on their tracking from Royal Mail. It still says waiting for merchant. I reached out by email 3 times and no response, despite the site saying to wait 48 hours. Thankfully I paid via PayPal and have requested a full refund. Avoid this company at all costs.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BELIEVE THE FAKE REVIEWS…

PLEASE DO NOT BELIEVE THE FAKE REVIEWS FOR THIS COMPANY

i orderd 3 shirts in the wrong size (my fault) i raised a returns request and have been completely ignored, i wanted the shirts for an upcoming trip so placed another order for the correct size, no emails from apart from that they have cancelled my addiotnal order and will not return the funds, thats over £150 on the worst customer service and one of the shirts came with a stain, do not waste your time and money on this scam site

6 June 2026
Unprompted review
Rated 1 out of 5 stars

1000000% a SCAM website

1000000% a SCAM website, my order has not arrived after allowing them double the time they said would take, I was really excited about my 3 jerseys instead I am have to file a dispute on my credit card, really shocked companies like this still exist online.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service

Really happy with the recent purchases from Club Retros. James was extremely helpful and I’d certainly recommend their services.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Late delivery with no informed update

Ordered Saturday 23rd hoping it would arrive by the following Saturday, it didn’t but fair enough it says 5 working days. So should have been here Monday, still doesn’t even say it’s been received my Royal Mail and I’ve messaged for an update to be told this will be with you over the next few days. Was a present for my son’s birthday that’s now been missed, don’t feel a valued customer with such blatant disregard for meeting delivery deadline and it’s not a cheap present either. If this kit was dispatched Tuesday as I was told, it should have been with Royal Mail by now. When I emailed on Friday asking for an update I was told ‘this will arrive with you Monday’.

1 June 2026
Unprompted review
Club Retros logo

Reply from Club Retros

Hi Jamie,

Our delivery is up to 7 business days from dispatch which would be Thursday. That's 2 days away and will update tomorrow we have told you this. Please read our shipping page/shipping email for more details.

Rated 5 out of 5 stars

Spent hours browsing the retro collection

On some similar sites you find the same shirts, but what most impressed me with Club Retros is there's a lot of really quirky retro stuff that you can't find elsewhere. Specifically 1986 Porto, 1995 Marseille and 1993 Bulgaria shirts. All dispatched within 24 hours too, and I also received a rapid response to a question that I emailed over.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

highly recommend

Ordered three kits. manchester united 1998, england 2004 and schalke 1996. these kits are fantastic and fit me perfectly and came with the timeline given for shipping. brilliant company and please order a size up

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service. I ordered late Thursday night and it’s arrived today (Tuesday before 2pm) will definitely be ordering again!

19 May 2026
Unprompted review

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