CMC Markets Reviews 

3,311
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 732 reviews, reviewers had a great experience with this company. Many customers praise the platform's user-friendly interface and robust trading tools, such as pattern recognition and detailed monitoring charts, which save time and effort. People appreciate the wide selection of products and instruments available, noting the platform's efficiency and speed for trading. The overall service is often described as excellent, with many finding it intuitive and professional. However, some customers experienced issues with customer service, citing difficulties in getting responses or resolving problems, such as account access or withdrawals. A few people also found the website clunky or encountered problems with the support chat and staff knowledge.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the trading platform easy to use,... See more

Website

Consumers generally express satisfaction with the website and platform, often describing it as great, easy to... See more

Service

Clients share positive opinions on service, with many reviewers appreciating the helpfulness and efficiency... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the superb... See more

Product

Customers consistently note positive experiences with product, with many considering it the standard for a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using Microsoft software to run CMC is far superior to Google, Android and Mac . I like the idea of being able to use technicals displaying bull and bearish moves. Also love the patterns tab which tak... See more

Company replied

Rated 4 out of 5 stars

Generally it's good, but I hope the app can give more options of order type such as let us use trailing stop order.

Company replied

Rated 5 out of 5 stars

Telephone support is important to me. I appreciate that CMC Markets pick up the phone, and that they are a longstanding UK business based in London. Sometimes when price moves fast, their feeds jitter... See more

Company replied

Rated 5 out of 5 stars

If i could give six stars i would happly. Everything about the platform is perfect for me. Did have a demo account. Went to a live account. Trading tools (like the pattern recognision and scanner) sav... See more

Company replied


Company details

  1. #63 of 79 best companies in Investment service

About CMC Markets

Written by the company

CMC Markets is a leading global provider of online trading. Our award-winning Next Generation platform and native mobile apps* offer our clients the tools to spread bet and trade CFDs across a range of financial markets, including forex, indices, cryptocurrencies, commodities, shares and treasuries.

Established in 1989, we have 35 years' industry knowledge and experience. We’re listed on the London Stock Exchange and headquartered in London, with several international offices in many of the world’s leading financial centres. This allows us to support over 1.5 m traders and investors worldwide (1.621 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2024).

*Awarded Best Mobile Trading Platform, ADVFN International Financial Awards 2024; No.1 Most Currency Pairs, ForexBrokers.com Awards 2024; No.1 Web Platform, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2022; No.1 Platform Technology, ForexBrokers.com Awards 2022.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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4.2

All reviews

(3,311)

1,083 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

im just learning

im just learning

18 June 2026
CMC Markets logo

Reply from CMC Markets

Hello, thank you for taking the time to leave us a five-star review! We’re glad to be part of your learning journey.

Rated 5 out of 5 stars

CFD trading provides a flexible way to…

CFD trading provides a flexible way to access global financial markets, including stocks, indices, commodities, and forex. One of the main advantages is the ability to trade both rising and falling markets and to use leverage for greater market exposure. However, leverage can increase both profits and losses, so proper risk management is essential. Overall, CFDs are suitable for traders who understand market movements and are comfortable with managing risk. With a reliable broker, a good trading plan, and disciplined execution, CFD trading can be an effective tool for market participation."

16 June 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for your five-star review! We’re glad to know you’ve had a positive impression of our offering, and we appreciate your thoughtful perspective on trading responsibly. Your feedback means a lot to us.

Rated 5 out of 5 stars

Very Helpfull When It Comes To Catagories to Choose From That Are Both Good For Investing And Helping You Get Funded

The CMC Markets App Helps You Realize the True Aspects Of Life Moving Forward That We Are Moving Forwards Towards And Keeps You Attached To The Growing Trends Of The Ever Changing Worlds.

16 June 2026
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Reply from CMC Markets

Hello Nels, thank you for your five-star review! We’re delighted to hear the app has been helpful and that you value the range of opportunities available on our platform. It’s great to know CMC Markets is supporting you on your trading journey.

Rated 5 out of 5 stars

Easy trade

Best page to trade make it easy

16 June 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello thank you for your five-star review! We’re pleased to hear you’ve found the platform straightforward to use and that your trading experience has been a positive one. Your support is greatly appreciated.

Rated 5 out of 5 stars

CMC market is best

CMC company doing great and the work is honest

13 June 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for your five-star review! We’re pleased to hear you’ve had a positive experience and appreciate your recognition of our service. Your support means a great deal to us.

Rated 1 out of 5 stars

Deposits made from credit cards in not…

Deposits made from credit cards is not deposited even after 24 hours passed. Despite sending emails for support, nothing happened. Still waiting for the deposit to appear. Holding cost is too much. Would like to close the account gradually.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Portal interface easy to use.

Portal interface easy to use.
Well Designed, was easy for me as beginner

12 June 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for your five-star review! We’re pleased to hear you found the platform straightforward to use and well designed, especially as you’re getting started. It’s great to know your experience has been a positive one.

Rated 5 out of 5 stars

No 1 very goodd

No 1 very nice app

12 June 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for the five star review - we appreciate it!

Rated 5 out of 5 stars

Like the interface and dash bord easy to brows

Easy to understand the products

12 June 2025
CMC Markets logo

Reply from CMC Markets

Hello Muhammad, thank you for your five-star review! We’re glad to hear you’re finding the platform straightforward to navigate and the products easy to understand. We really appreciate your support.

Rated 5 out of 5 stars

No complaints, happy customer

No complaints, no fuss - ease of use, less friction than more famous competing platforms. Look forward to using more products in future.

11 June 2026
CMC Markets logo

Reply from CMC Markets

Hi Chris, thank you for taking the time to leave us a five-star review! We’re pleased to know your experience has been smooth and straightforward, and we appreciate your support as you continue exploring what CMC Markets has to offer.

Rated 5 out of 5 stars

Have been using them for many years.

Have been using them for many years.

10 June 2026
CMC Markets logo

Reply from CMC Markets

Hello Andrew, thank you for your five-star review and for being with CMC Markets for so many years! We truly appreciate your continued support and are pleased to hear you’ve had a positive experience with us.

Rated 1 out of 5 stars

Funding your account is difficult to…

Funding your account is difficult to process, it’s taking too long to process approximately more than two days. Also, modifiying your order especially stop loss and takes profit during ongoing trade.

10 June 2026
CMC Markets logo

Reply from CMC Markets

Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear that your funding is taking longer than expected and that modifying stop loss and take profit orders during an open trade has been frustrating. Please contact our UK client management team at clientmanagement@cmcmarkets.co.uk so we can look into both issues for you directly.

Rated 5 out of 5 stars

So glad I gave CMC a try

I moved from my old broker to CMC around two months ago and it's made a huge difference to my trading. Firstly, the performance metrics are very helpful, i could finally see which aspect of my trading needed the most work and where I was doing well. Secondly, the price+ scheme has saved me more than I thought in fees (which are already low) which is fantastic. Finally, the interest on my balance is that little bit of extra value from an already great offering. The only minor drawback was the live chat was hit and miss for me and it wasn't straightforward to sign up for Alpha which I was keen to set up quickly for obvious reasons.

10 June 2026
CMC Markets logo

Reply from CMC Markets

Hello Samuel, thank you for taking the time to leave us a five-star review and for sharing such detailed feedback! We’re delighted to hear that the performance metrics, Price+ scheme and interest on your balance have all made a positive difference to your trading experience since moving to CMC Markets. We also appreciate you highlighting your experience with live chat and the Alpha sign-up process, as feedback like this helps us continue improving.

Rated 1 out of 5 stars

What a joke of an organisation

What a joke of an organisation. Atrocious customer service. Of course you cant complain about the customer service only leave a message which they NEVER respond to. You ask a query. Expecting a response but all they do is wrie it on the system without contacting you. Meanwhile you wait for the time critical response and when you ring up in frustration you find the answer was sitting there weeks ago. Absolutely astounding. You cant make it up. They ask for the name of a bank account so you send them a bank letter and transaction list with all this information and they say you must tell them in handwriting. Another time I provided information in writing and they would not action unless I verbalised the information. CMC has cost me thousands in the past two months but they wont close my account - 2.5 months so far. Their game is to earn interest on your money by stringing out closures as long as they can. Absolutely unconscionable onduct.

10 June 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello, thank you for your feedback. We’re sorry to hear about your experience.
In order for us to investigate this further and pass your concerns to the responsible team, could you please reply to our request for information with your full name, email address, phone number, and account details. Once we receive this, the relevant team will review your case and contact you directly.

Rated 4 out of 5 stars

great

the information received

9 June 2025
CMC Markets logo

Reply from CMC Markets

Hello Frank, thank you for the positive review - we appreciate it!

Rated 5 out of 5 stars

The trading platforms are great

The trading platforms are great. I enjoy using Tradingview. The withdrawals are fast. No issues encountered so far.

9 June 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello, thank you for your five-star review and for sharing your experience with us! We’re delighted to hear that you’re enjoying our trading platforms, that TradingView has been a positive part of your experience, and that your withdrawals have been processed quickly. It’s great to know everything has been running smoothly so far.

Rated 5 out of 5 stars

simple interface

simple interface, widely adjustable, great tuition area.

9 June 2026
CMC Markets logo

Reply from CMC Markets

Hello Charles, thank you for your five-star review! We’re pleased to hear that you find the platform easy to use, flexible, and that the tuition area has been valuable for you.

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