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CMTrading Reviews 

5,025
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 810 reviews, reviewers had a great experience with this company. Customers consistently praise the dedicated staff for their exceptional patience, active support, and helpful guidance during the onboarding process. People note that customer service is reliable and secure, with mentors offering clear explanations and continuous assistance to help beginners learn the market. Users often emphasize how professional the service is, making it easy to navigate through the initial learning phases of trading. However, some reviewers were disappointed with their financial results and felt they lacked adequate support when starting out. A few other people also felt that the payment and deposit procedures were confusing, leading to some frustration.

What people talk about most

Staff

Consumers find staff to be exceptionally patient and dedicated, with reviewers frequently praising their... See more

Customer service

Customers had positive experiences with customer service, noting that staff members are dedicated, patient,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful staff patiently guide new... See more

Service

People report positive experiences with service, highlighting a professional approach and helpful guidance.... See more

Payment

Users describe ambiguous interactions with payment, noting that while some reviewers find deposits and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support and monitoring I got.I was very skeptical thinking it's a scam as it is happening when people steal from the little you wanted to increase to make a living.The staff is very dedicated ,lov... See more

Company replied

Rated 4 out of 5 stars

My sincere gratitude for all the best wishes that I have always been receiving ever since I joined CMTRADING from the staff assigned to me. Of course I made a series of losses during my initial intera... See more

Company replied

Rated 4 out of 5 stars

The company helped by assigning me an accounts manager who basically gave me a lesson on trading as a first-time & clueless trader. I can confirm that in just 3weeks of investing, I’ve learnt s... See more

Company replied

Rated 4 out of 5 stars

I'm a first time trader. Not sure of what its going on yet but Mr Alexandros was helpful in answering my questions. Still sceptical and not comfortable yet especially about sharing my screen in order... See more

Company replied


Company details

  1. Investment service
  2. also in
  3. Finance broker

About CMTrading

Written by the company

About CMTrading

Established in 2012, CMTrading is an award-winning, fully licensed and regulated broker (FSA & FSCA approved) with branches around the globe. Founded by traders, for traders, CMTrading offers a trading experience that is tailored to your individual needs and skill set.

With attractive spreads, up to 200:1 leverage, and 150+ tradable assets, ranging from forex to commodities, indices and cryptocurrencies, and trusted by more than 1 million clients worldwide, CMTrading offers the ultimate trading experience.

Traders enjoy safe & secure transactions. We use high level encryption algorithms and keep our clients’ funds safe in segregated accounts in leading banks in their regions.

We also provide premium customer service in English & Arabic, groundbreaking trading tech, the latest trading platforms, mobile access, trading education, real-time updates, world-class support in English & Arabic, dedicated Market Analysts (Silver Accounts and up) and many other benefits. In recognition of our efforts, we have won various awards, among them Best Financial Broker Africa for 5 consecutive years (2017 to 2021).

Bleeding-Edge Trading Platforms

CMTrading offers the best trading platforms (desktop & mobile). We provide our traders with groundbreaking technological solutions in the form of leading trading platforms like CMTrading Webtrader, CMTrading APP and MT4, live trading signals and trading central.

Trading Education – Go from Novice to Pro

We provide a wide range of trading educational tools, to help traders skyrocket their skills. They can learn market assets, trading techniques and different strategies with our training videos; During our online webinars, our Trading Experts will take you through all aspects of the financial markets; We also offer handy how-to videos, free blog articles and in-depth trading eBooks for new and experienced traders alike; But there’s nothing like a hands-on experience - that’s why we also host live in-person seminars.

In addition, when you open a live trading account (Silver and up), we will assign a dedicated Market Analyst to your portfolio. Schedule a 1-on-1 training session with your analyst or consult them for any trading-related questions.

The Ultimate Trading Experience

Written by the company

150+ tradable assets - forex, commodities, stocks, indices and cryptocurrencies.
low spreads, high leverage, and groundbreaking trading technology at your fingertips. From real-time results to quick execution of positions, get the best trading tools on the market.
Fast, Regulated and Secure
Your security is our top priority. All transactions are protected by high-level encryption. We are proud to be fully licensed and regulated. Trade with trust.

CMTrading Partners – Refer & Earn

Enjoy our competitive partner program benefits. Introducing Business (IBs) is your path to financial freedom.

Join individuals all over the world who earn high commissions by introducing clients to CMTrading and helping them become successful traders. Our top Business Developers will provide you with expert advice and guidance. You’ll also receive marketing advice, sales boosts, professional training rooms and, most importantly, a lucrative business model – earn revenue as your clients trade. There are no earning limits – the more clients you sign up, the more you can earn. For more details, contact us today.

Contact info

Promotion box for CMTrading

Best Broker in Africa

Trade Online with a Broker you can trust!

4.0

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.0

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(5,025)

845 reviews in the last 12 months

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Rated 5 out of 5 stars

My good experience with CMTrading

The advisor is always available for guidance

24 July 2026
CMTrading logo

Reply from CMTrading

Dear Potsi,

Thank you for taking the time to share your positive experience with CMTrading.

We're delighted to hear that your advisor has been consistently available to provide guidance and support. Delivering responsive, professional service is one of our top priorities, and it's rewarding to know this has contributed to your positive experience.

We truly appreciate your trust in CMTrading. Should you ever have any questions or require further assistance, please don't hesitate to contact us via LiveChat or by emailing support@cmtrading.com.

Kind regards,

The CMTrading Team

Rated 4 out of 5 stars

The experience was great

The experience was great. looking forward for more transactions and gaining more experience in trading.

28 July 2026
CMTrading logo

Reply from CMTrading

Dear Richard,

Thank you for taking the time to share your positive experience with CMTrading.

We're delighted to hear that your experience has been a great one. It's wonderful to know that you're looking forward to more transactions and continuing to build your trading knowledge and experience.

We appreciate your trust in CMTrading and remain committed to supporting you throughout your trading journey. Should you have any questions or need assistance, please don't hesitate to contact us via LiveChat or by emailing support@cmtrading.com. Our team will be happy to assist you.

We wish you continued success and look forward to being part of your future trading experience.

Kind regards,

CMTrading Support Team

Rated 5 out of 5 stars

Made profit first of its kind since i…

Made profit first of its kind since i was involved in trading keep it up

28 July 2026
CMTrading logo

Reply from CMTrading

Dear Mzwamadoda,

Thank you for taking the time to share your positive experience with CMTrading.

We truly appreciate your kind words and are delighted to know that you are satisfied with our services. Your feedback motivates our team to continue providing the highest level of support and service to all our clients.

We wish you continued success in your trading journey. Should you require any assistance in the future, please feel free to contact us via LiveChat or by emailing support@cmtrading.com. Our team will be happy to assist you.

Kind regards,

CMTrading Support Team

Rated 5 out of 5 stars

I think Anita was fantastic patient and…

I think Anita was fantastic patient and assuring
Thank you
I look forward to a good and long term partnership

28 July 2026
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Reply from CMTrading

Dear Achilles,

Thank you for taking the time to share your feedback.

We are delighted to hear that you received patient, reassuring, and professional support from our team. Providing a positive client experience and ensuring our clients feel supported throughout their journey is very important to us.

We appreciate your trust in CMTrading and look forward to building a long-term partnership with you. Should you need any assistance, our team remains available via support@cmtrading.com or LiveChat.

Kind regards,
The CMTrading Team

Rated 3 out of 5 stars

Withdraws are fast 👍

Withdraws are fast 👍
👎tension when the market goes against signals

27 July 2026
CMTrading logo

Reply from CMTrading

Dear Hanifah,

Thank you for sharing your feedback with us.

We are pleased to hear that you are satisfied with the speed of our withdrawal process. Providing efficient and reliable services is an important part of our commitment to our clients.

Regarding market movements and trading signals, we understand that market volatility can create challenging situations. Financial markets can move in different directions, and while signals may provide guidance, they cannot guarantee specific results. It is important for traders to consider market conditions and apply appropriate risk management when making trading decisions.

If you have any questions or would like further assistance, please contact our support team at support@cmtrading.com or reach us via LiveChat.

Kind regards,
The CMTrading Team

Rated 5 out of 5 stars

Customer service is superb

Customer service is superb

28 July 2026
CMTrading logo

Reply from CMTrading

Dear Ruth,

Thank you for taking the time to share your feedback.

We are pleased to hear that you had a positive experience with our customer service team. Providing professional, responsive, and reliable support is a priority for us, and we appreciate your kind words.

Thank you for choosing CMTrading. Should you need any assistance in the future, our team remains available via support@cmtrading.com or LiveChat.

Kind regards,
The CMTrading Team

Rated 1 out of 5 stars

i had the worst experience since i was not shown what exactly to do before gaining the trading experience.

Dear CMTrading Support,

Thank you for your response. However, my primary issue is not market volatility or waiting for an account manager it is the clarity of your platform’s interface.

As a new user, I was under the clear impression I was operating on a demo account. A platform should make it unmistakably clear when a user is placing trades with real money versus virtual funds. If a real-money deposit immediately exposes funds to live market trades without a clear interface distinction or explicit prompt warning the user, that points to an onboarding and interface clarity issue.

Losing $32000 due to an avoidable interface confusion on day one is unacceptable. I request that this matter be escalated to a senior manager or compliance representative to review the CMTrading flow and consider a resolution for this loss.

Kind regards,

Osula

27 July 2026
CMTrading logo

Reply from CMTrading

Dear Osula,

Thank you for taking the time to share your feedback. We appreciate you bringing your experience to our attention.

We understand your concerns regarding the confusion between a demo account and a live trading account. After reviewing your account, we note that you initiated trades without waiting for guidance from your assigned Account Manager. We also note that your deposit was made on 24/07/2026, and as CMTrading is closed during weekends, an Account Manager is assigned within 48 working hours. As a result, the assignment process had not yet been completed before the trades were placed.

Please note that a margin call notification was sent to inform you when your account reached the required margin level. The financial markets are inherently volatile, which is what makes them both interesting and potentially rewarding for traders. However, market volatility can also move against open positions, and it is important to be fully aware of the risks involved. As outlined in our risk disclosures, profits cannot be guaranteed, and trading always carries the possibility of losses.

Please also note that all trading decisions and the management of your trading account remain the account holder's responsibility. While our team is available to provide support and general market information, the decision to open, close, or manage positions is ultimately made by the client.

If you would like any further assistance please contact our support team at support@cmtrading.com or via LiveChat. We remain available to assist you.

Kind regards,
The CMTrading Team

Rated 2 out of 5 stars

too early for me to make any comments

too early for me to make any comments

24 July 2026
CMTrading logo

Reply from CMTrading

Dear Devon,

Thank you for your feedback.

We appreciate you sharing your first impressions. As you are still at the beginning of your trading journey, we understand that it may be too early to form a complete opinion. We look forward to continuing to support you and hope your experience with CMTrading remains a positive one.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 3 out of 5 stars

I'm still learning but I'm happy so far.

I'm still learning but I'm happy so far.

23 July 2026
CMTrading logo

Reply from CMTrading

Dear Nomathemba,

Thank you for your feedback.

We are delighted to hear that you are happy with your experience so far. Learning to trade is a journey, and we are pleased to be supporting you as you continue to build your knowledge and confidence in the financial markets.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 1 out of 5 stars
CMTrading logo

Reply from CMTrading

Dear Kayon,

Thank you for your feedback.

We take comments of this nature seriously. CMTrading is committed to operating transparently and addressing our clients' concerns. If there is a specific issue regarding your account or experience, we encourage you to contact us with the relevant details so the appropriate department can review your case and assist you accordingly.

Should you need further assistance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Sense of commitment

The personnel is very committed to their service: prompt timely replying, tips for success, time consciousness. Focus on customers' success.

23 July 2026
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Reply from CMTrading

Dear Jacques,

Thank you for your feedback.

We are delighted to hear that you appreciate the commitment and professionalism of our team. It is especially rewarding to know that our prompt responses, timely communication, helpful market insights, and dedication to supporting our clients have made a positive impression. Providing exceptional service and helping our clients throughout their trading journey is always our priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Good day to all who is using this…

Good day to all who is using this Platform,My Experience with Cmtrading i would say was a wonderful first time experience,the team is consistent to get your attention step by step learn process how to make easy simple trades jus by observing the platform,Reading ur update mails and to choose the correct trades, I compliment the staff for taking there time with me so i can Understand this trading app,this was more about learning new things and kno i would love to try and make come real money in these hard times,thanks Ms Rodriguez from Cmtrading that was teaching me (what to do nd what not to do) This is a good path for me. I hope to a accomplish my dreams starting a business of my own nd Own a car and last goin back to school to learn a professional skill

24 July 2026
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Reply from CMTrading

Dear Geovannie,

Thank you for your wonderful feedback.

We are delighted to hear that your first experience with CMTrading has been a positive one. It is especially rewarding to know that the step-by-step guidance, educational support, and market updates have helped you build confidence as you begin your trading journey.

We truly appreciate your trust in CMTrading and wish you every success as you work towards achieving your personal and financial goals. Please remember that trading involves risk, and profits cannot be guaranteed.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

I am fairly new to trading but I like…

I am fairly new to trading but I like the hands on approach from the staff and they have been very helpful.

22 July 2026
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Reply from CMTrading

Dear Noziphiwo,

Thank you for your feedback.

We are delighted to hear that, as a new trader, you have found our team's hands-on approach helpful and supportive. Providing clear guidance and assisting our clients throughout their trading journey is always our priority, and we appreciate your kind words.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 3 out of 5 stars

I like the bonus and do keep it up

I like the bonus and do keep it up. I like also the fact that you close the sale once the profits have been reached. I dislike the loss and not getting the maximum return

22 July 2026
CMTrading logo

Reply from CMTrading

Dear Ann,

Thank you for your feedback.

We are pleased to hear that you appreciate the bonus and your overall trading experience. We also understand your desire to maximise your returns. Please note that trading in the financial markets involves both potential profits and potential losses, and while our team provides guidance and market insights, profits cannot be guaranteed. Managing risk is an important part of every trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

I made some money and had a very…

I made some money and had a very competent mentor guide.

21 July 2026
CMTrading logo

Reply from CMTrading

Dear Peter,

Thank you for taking the time to share your experience with CMTrading.

We're delighted to hear that you had a positive experience and that your mentor provided competent guidance throughout your trading journey. It's especially rewarding to know that you were able to achieve positive results.

We appreciate your feedback and wish you continued success in your trading endeavors. Should you ever need any assistance, our support team is always available via LiveChat or at support@cmtrading.com.

Kind regards,
The CMTrading Team

Rated 5 out of 5 stars

Wonderful customer care.

I would like to appreciate the prompt and stressless help I received from Mr. Francis by calling and guiding me through the entire process. It built my confidence and trust in my decisions.

24 July 2026
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Reply from CMTrading

Dear James,

Thank you for taking the time to share your positive feedback.

We are delighted to hear that you received prompt, professional, and seamless assistance throughout the process. It's especially rewarding to know that the guidance you received helped build your confidence and trust in your decisions, as providing a supportive and reliable experience is one of our top priorities.

Your kind words mean a great deal to us and will be shared with our team as encouragement to continue delivering excellent service.

If you ever need further assistance, please don't hesitate to reach out via LiveChat or email us at support@cmtrading.com. We're always here to help.

Kind regards,
The CMTrading Team

Rated 2 out of 5 stars

I just started and I don't understand…

I just started and I don't understand anything happening.

21 July 2026
CMTrading logo

Reply from CMTrading

Dear Luqman,

Thank you for your feedback.

We understand that starting your trading journey can be challenging, especially when everything is new. Our team is here to guide you every step of the way and help you better understand the platform and the markets. Please feel free to contact us via LiveChat or at support@cmtrading.com, and we'll be happy to assist you.

Kind regards,
The CMTrading Team

Rated 5 out of 5 stars

Updates

Getting updates
I can personally see reported performance.
An interesting "Learning Curve " to develop South 🇿🇦.

21 July 2026
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Reply from CMTrading

Dear Thandi,

Thank you for taking the time to share your feedback.

We’re pleased to hear that you find our updates valuable and appreciate the opportunity to track your reported performance. It’s also wonderful to know that you see the learning experience as both interesting and beneficial. We remain committed to providing the tools and support needed to help our clients on their trading journey. If you ever need assistance, please feel free to contact us via LiveChat or at support@cmtrading.com.

Kind regards,
The CMTrading Team

Rated 5 out of 5 stars

Quick responses by customer care…

Quick responses by customer care department.
Thank you

23 July 2026
CMTrading logo

Reply from CMTrading

Dear Zablon,

Thank you for your kind review.

We’re delighted to hear that you had a positive experience with our Customer Care team and that you received quick responses. Your feedback is greatly appreciated and motivates us to continue providing efficient and reliable support. If you ever need any further assistance, please don't hesitate to contact us via LiveChat or at support@cmtrading.com.

Kind regards,
The CMTrading Team

Rated 4 out of 5 stars
CMTrading logo

Reply from CMTrading

Dear Martin,

Thank you for your feedback.

We are pleased to hear that you are satisfied with the platform's interface. Providing a user-friendly and efficient trading experience for our clients is always one of our priorities.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

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