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CMTrading Reviews 

5,028
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 810 reviews, reviewers had a great experience with this company. Customers consistently praise the dedicated staff for their exceptional patience, active support, and helpful guidance during the onboarding process. People note that customer service is reliable and secure, with mentors offering clear explanations and continuous assistance to help beginners learn the market. Users often emphasize how professional the service is, making it easy to navigate through the initial learning phases of trading. However, some reviewers were disappointed with their financial results and felt they lacked adequate support when starting out. A few other people also felt that the payment and deposit procedures were confusing, leading to some frustration.

What people talk about most

Staff

Consumers find staff to be exceptionally patient and dedicated, with reviewers frequently praising their... See more

Customer service

Customers had positive experiences with customer service, noting that staff members are dedicated, patient,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful staff patiently guide new... See more

Service

People report positive experiences with service, highlighting a professional approach and helpful guidance.... See more

Payment

Users describe ambiguous interactions with payment, noting that while some reviewers find deposits and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support and monitoring I got.I was very skeptical thinking it's a scam as it is happening when people steal from the little you wanted to increase to make a living.The staff is very dedicated ,lov... See more

Company replied

Rated 4 out of 5 stars

My sincere gratitude for all the best wishes that I have always been receiving ever since I joined CMTRADING from the staff assigned to me. Of course I made a series of losses during my initial intera... See more

Company replied

Rated 4 out of 5 stars

The company helped by assigning me an accounts manager who basically gave me a lesson on trading as a first-time & clueless trader. I can confirm that in just 3weeks of investing, I’ve learnt s... See more

Company replied

Rated 4 out of 5 stars

I'm a first time trader. Not sure of what its going on yet but Mr Alexandros was helpful in answering my questions. Still sceptical and not comfortable yet especially about sharing my screen in order... See more

Company replied


Company details

  1. Investment service
  2. also in
  3. Finance broker

About CMTrading

Written by the company

About CMTrading

Established in 2012, CMTrading is an award-winning, fully licensed and regulated broker (FSA & FSCA approved) with branches around the globe. Founded by traders, for traders, CMTrading offers a trading experience that is tailored to your individual needs and skill set.

With attractive spreads, up to 200:1 leverage, and 150+ tradable assets, ranging from forex to commodities, indices and cryptocurrencies, and trusted by more than 1 million clients worldwide, CMTrading offers the ultimate trading experience.

Traders enjoy safe & secure transactions. We use high level encryption algorithms and keep our clients’ funds safe in segregated accounts in leading banks in their regions.

We also provide premium customer service in English & Arabic, groundbreaking trading tech, the latest trading platforms, mobile access, trading education, real-time updates, world-class support in English & Arabic, dedicated Market Analysts (Silver Accounts and up) and many other benefits. In recognition of our efforts, we have won various awards, among them Best Financial Broker Africa for 5 consecutive years (2017 to 2021).

Bleeding-Edge Trading Platforms

CMTrading offers the best trading platforms (desktop & mobile). We provide our traders with groundbreaking technological solutions in the form of leading trading platforms like CMTrading Webtrader, CMTrading APP and MT4, live trading signals and trading central.

Trading Education – Go from Novice to Pro

We provide a wide range of trading educational tools, to help traders skyrocket their skills. They can learn market assets, trading techniques and different strategies with our training videos; During our online webinars, our Trading Experts will take you through all aspects of the financial markets; We also offer handy how-to videos, free blog articles and in-depth trading eBooks for new and experienced traders alike; But there’s nothing like a hands-on experience - that’s why we also host live in-person seminars.

In addition, when you open a live trading account (Silver and up), we will assign a dedicated Market Analyst to your portfolio. Schedule a 1-on-1 training session with your analyst or consult them for any trading-related questions.

The Ultimate Trading Experience

Written by the company

150+ tradable assets - forex, commodities, stocks, indices and cryptocurrencies.
low spreads, high leverage, and groundbreaking trading technology at your fingertips. From real-time results to quick execution of positions, get the best trading tools on the market.
Fast, Regulated and Secure
Your security is our top priority. All transactions are protected by high-level encryption. We are proud to be fully licensed and regulated. Trade with trust.

CMTrading Partners – Refer & Earn

Enjoy our competitive partner program benefits. Introducing Business (IBs) is your path to financial freedom.

Join individuals all over the world who earn high commissions by introducing clients to CMTrading and helping them become successful traders. Our top Business Developers will provide you with expert advice and guidance. You’ll also receive marketing advice, sales boosts, professional training rooms and, most importantly, a lucrative business model – earn revenue as your clients trade. There are no earning limits – the more clients you sign up, the more you can earn. For more details, contact us today.

Contact info

Promotion box for CMTrading

Best Broker in Africa

Trade Online with a Broker you can trust!

4.0

Great

TrustScore 4 out of 5

5k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(5,028)

797 reviews in the last 12 months

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Rated 5 out of 5 stars

I think you able to respond on time,eg …

I think you able to respond on time,eg allocation of a financial advisor/ analyst was on timely in less than 24 hours although you had said it may be between 24-72 hours.And the the Financial is always available and helpful

28 September 2026
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Reply from CMTrading

Dear Samson,

Thank you for your positive feedback. We are pleased to hear that our team responded promptly and that your market analyst was assigned within 24 hours. We also appreciate your kind comments regarding the availability and helpfulness of our Financial Department.

We remain committed to providing timely and professional support to our clients.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

So far, no complaints.

So far. I love the support and guidance from Mr. Micheal Ross. He is doing great job. I appreciate his guidance very much. Iam always excited to hear what is new.

28 September 2026
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Reply from CMTrading

Dear Annet,

Thank you for your positive feedback. We are pleased to hear that you appreciate the support and guidance provided by our team.

We would like to clarify that CMTrading does not trade or manage clients’ accounts on their behalf. Our market analysts provide guidance, market analysis, and educational support, while clients remain responsible for opening, managing, and closing their own trades. This ensures that you retain control over your trading decisions and account.

We appreciate your trust and are glad to hear that you have had no complaints so far.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

The clarity of the broker

The clarity of the broker, the persistence of the initial contact to plough through issues with the Internet.
One negative is that I was not made aware that I had to have 2 separate accounts before I made the initial deposit

28 September 2026
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Reply from CMTrading

Dear Rita,

Thank you for your detailed feedback. We are pleased to hear that you appreciated the clarity of our services and the persistence of our team in assisting you with the initial connectivity issues. We also appreciate your feedback regarding the account setup requirements and will take your comments into consideration to help ensure clearer communication during the onboarding process.

Should you need any further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars
CMTrading logo

Reply from CMTrading

Dear Maukama,

Thank you for your positive feedback. We are delighted to hear that you are having a very good experience with CMTrading and that everything is going well. We truly appreciate your support.

Should you need any further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars
CMTrading logo

Reply from CMTrading

Dear Richard,

Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. We value your concerns and encourage you to contact our team so we can better understand the issues you experienced and provide the appropriate assistance.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars
CMTrading logo

Reply from CMTrading

Dear Chipo,

Thank you for your feedback. We are pleased to hear that you are taking the time to learn more about trading and our services. We appreciate your trust and encourage you to continue building your knowledge and understanding of the markets.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Trade opinion

Supportive efficient staff and trade managers...

25 September 2026
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Reply from CMTrading

Dear Peter,

Thank you for your positive feedback. We are pleased to hear that you have found our staff and trading team supportive and efficient. We appreciate your trust and remain committed to providing professional guidance and assistance.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

The way they call you make sure I trade.

The way they call you make sure I trade.

25 September 2026
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Reply from CMTrading

Dear Rhoda,

Thank you for your feedback. We are pleased to hear that our team’s communication and follow-up have encouraged you to stay engaged with your trading. We remain committed to providing guidance and support throughout your trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Henry was super patient with me and…

Henry was super patient with me and super helpful to ensure I understood the process. He was calm and reassuring, despite my skepticism.

25 September 2026
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Reply from CMTrading

Dear Wayne,

Thank you for your wonderful feedback. We are pleased to hear that you found our team patient, helpful, and reassuring throughout the process. We appreciate your trust and are glad that you received the support needed to better understand the process.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

The company is doing well they were…

The company is doing well they were able to make me understand about the service and customer service is good. They help always guide being a first timer in the trade I felt like giving up in the first place but they gave me hope through continuous guidance.I would request the company to give timely guidance to the first traders to avoid errors thank you.

24 September 2026
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Reply from CMTrading

Dear Betty,

Thank you for sharing your experience. We are pleased to hear that our team has provided you with clear explanations and ongoing guidance as you begin your trading journey. We also appreciate your suggestion regarding timely support for first-time traders, as clear guidance and understanding of risk are important when getting started.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Your company help me

Your company help me

23 September 2026
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Reply from CMTrading

Dear Obo,

Thank you for your positive feedback. We are pleased to hear that our team has been able to assist and support you. We appreciate your trust and are glad to be part of your trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 2 out of 5 stars

Inexperienced traders doesn't get the…

Inexperienced traders doesn't get the necessary support from the market analysts. Your dashboard should also improve.

23 September 2026
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Reply from CMTrading

Dear Rodney,

Thank you for sharing your feedback. We appreciate your comments regarding the support provided to less experienced traders and the dashboard experience. Your feedback is valuable to us and will be taken into consideration as we continue working to improve our services and platform.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

The system is very smooth

The system is very smooth

23 September 2026
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Reply from CMTrading

Dear Felix,

Thank you for your positive feedback. We are pleased to hear that you find our platform smooth and easy to use. We appreciate your feedback and remain committed to providing a seamless trading experience.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Great customer service

Great customer service, helpful and knowledgeable trading mentor

21 September 2026
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Reply from CMTrading

Dear Jean,

Thank you for your positive feedback. We are pleased to hear that you have received great customer service and found our team helpful and knowledgeable. We appreciate your trust and are glad to support you throughout your trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Slow tuitions for a novice like me

Slow tuitions for a novice like me
Call a spade a spade - both when I do well and when I make risky decisions
The focus is "get to know the game" Do not depend on luck. Trial and error process could cause you loosing plenty money

21 September 2026
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Reply from CMTrading

Dear Haroon,

Thank you for sharing your feedback. We are pleased to hear that you value the patient guidance provided to help you understand the fundamentals of trading. Developing knowledge and understanding risk is an important part of the learning process, as trading involves significant risk and losses can occur. We encourage all clients to make informed decisions and avoid relying on luck when trading.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Hi there

Hi there

So far CMtrading is doing well because
I do get help from the company people all the time, also to learn how to trade through them.

I don't have much to say but CMtrading they offer a very professional service thank you CMtrading I recommend you to many more client's to come.

Thank you very much

Best regards
Mauren Madayi

18 September 2026
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Reply from CMTrading

Dear Maureen,

Thank you for your wonderful feedback. We are delighted to hear that you have received consistent support and guidance from our team while learning more about trading. We truly appreciate your kind words, recommendation, and trust in CMTrading, and we look forward to continuing to support you throughout your trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 1 out of 5 stars

I received a good help. People must know that when working with people needs patience moreover like me as a first trader

Nothing as such but as first time trader I struggled with the transaction but fortunately my manager is very kind and patient he got me his colleague to assist me with love and patient. Thank you

17 September 2026
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Reply from CMTrading

Dear Rose,

Thank you for your kind feedback. We are pleased to hear that our team was patient and supportive while assisting you with your first trading experience. We understand that getting started can take time, and we are glad our team was able to provide the guidance you needed.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Very good assisted

Very good assisted. Good help .

15 September 2026
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Reply from CMTrading

Dear Cornel,

Thank you for your feedback. We are pleased to hear that you received good assistance and helpful support from our team. We appreciate your positive feedback and remain committed to providing professional service.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Staff are well welcoming

Staff are well welcoming, active and supportive. I was supported to join. Given explanations on how the trading goes. I asked questions and were clearly answered. It was a great experience

18 September 2026
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Reply from CMTrading

Dear Henry,

Thank you for your wonderful feedback. We are pleased to hear that our team was welcoming, active, and supportive throughout your registration and that you received clear explanations about trading. We appreciate your kind words and are glad you had a great experience with us.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 1 out of 5 stars

Over run by agents…

After I registered I was over run by telephone calls and e-mails from agents over the world who wanted to advise me on what to do. There are so many scams that I became fearful of becoming a target of loosing my investment and as such I have decided to withdraw until i can get suitable evidence that I will not be taken to the cleaners.

15 September 2026
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Reply from CMTrading

Dear Arthur,

Thank you for sharing your feedback.

We understand the importance of being confident that you are communicating with an official CMTrading representative. Please note that official CMTrading communication is conducted through our approved channels, including email addresses ending in @cmtrading.com, our official website, and LiveChat. We recommend verifying any communication or request through these channels if you have any concerns.

Should you need further assistance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

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