CNC Creations Reviews 

118
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally precise cuts, top-quality materials, and fast, reliable delivery service that makes completing various home improvement projects remarkably easy. Many people also deeply appreciate the exceptionally helpful support team, smooth online ordering process, and careful protective packaging that ensures delicate items always arrive safely. Some people were dissatisfied with occasional delivery failures, minor product flaws like surface marks, or unexpected sizing mismatches upon arrival. Despite these specific issues, consumers generally feel very confident ordering custom boards and panels for their various household renovation needs.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting precise cuts and durable materials.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting fast shipping times and... See more

Quality

Reviewers highlight positive aspects of quality, expressing widespread satisfaction with the materials and... See more

Service

Consumers find service to be exceptionally positive, praising the first-class experience and helpful staff.... See more

Order

Customers report widespread satisfaction with the order experience, praising the straightforward website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I required five kitchen cabinet doors to replace dated framed glass ones, but needed them to match the rest of the slab doors. CNC made and delivered them in one week and they were superb quality a... See more

Company replied

Rated 5 out of 5 stars

I got a stand alone cupboard for my kitchen but sadly it was lacking shelves. I happened upon CNC Creations when looking for somewhere to custom cut some spare shelves to my specification. Not only... See more

Company replied

Rated 5 out of 5 stars

I designed a Bartop arcade cabinet last year and ordered the Black MDF from cnc creations. Just been lazy and haven’t posted a review yet but today while I was using it I remembered what a great exper... See more

Company replied

Rated 5 out of 5 stars

Ordered panels for constructing a WC vanity unit. Was issued a delivery date within 24 hours that was 100% accurate. On the day advised delivery time with a phone call 30 minutes beforehand. Panel... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Carpenter
  3. Manufacturer
  4. Plywood supplier
  5. Woodworker
  6. Woodworking Supply Shop

Written by the company

We are your one-stop solution for all CNC routing, cutting, and panel processing needs. Whether you need a single piece of MDF or custom kitchen cabinets, our in-house carpentry and woodworking expertise has you covered. Whether you're an individual needing a single piece of MDF cut to size and delivered anywhere in the UK, or a kitchen/bedroom manufacturer seeking assistance with your workload, our comprehensive range of services will meet your needs and exceed your expectations. No matter the size or complexity of your project, our commitment is to deliver the best possible service, quality, and price. Our friendly and knowledgeable team is available to offer free advice and, if needed, recommend the best materials and provide guidance on project installation. If your project requires CNC machining, we can work from your files, modify them, or create new ones for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(118)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and quality of…

Excellent service and quality of material and cutting. Delivered to exact specification and on time.

28 October 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Heinz, Thank you for taking the time to leave a review. I am pleased to know that are happy with the service we provided from start to finish.

Rated 5 out of 5 stars

Would use again!

Quick turn around time and all the plywood was cut with great precision and cleanly. Delivery driver was helpful and cheerful too!

25 July 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Michael, Thank you for your 5 star review. I am happy to hear that you are pleased with the product and service. I will make sure to pass your comments on to our delivery driver!

Rated 5 out of 5 stars

Reliable service

I first ordered the decorative wall panels and the team were very responsive to my requests and questions and then I ordered a custom cut panel too. Delivery was relatively quick and affordable for both orders and they confirmed the delivery dates in advanced like I requested in the delivery notes. The panels were of good quality too and cut exactly to size so I’m happy with them and will defo order from them again. Thank you!

26 June 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Tolani, Thank you so much for you lovely review. I am very pleased to hear that you had a positive experience.

Rated 5 out of 5 stars

Great buying and delivery experience.

Very helpful delivery guy and quality of the cutting was excellent would definitely use cnc in the future 👍

27 June 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Trev, Thank you for your 5 star review. I am happy to hear you were pleased with the product and service you received. I will make sure to pass your comments over to the driver.

Rated 5 out of 5 stars

Grey melamine order

We had a recent purchase it was straight forward and very helpful with the delivery went out their way to accommodate our request
Would use again the melamine is of good quality.

24 June 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Wendy, I am pleased to hear that you were happy with our service and product. Thank you for your 5 star review.

Rated 5 out of 5 stars

Quality product

Quality product, cut exactly to size and delivered undamaged by the company.

22 May 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Roger, Thank you for your order and review. I am glad to hear that you were pleased with the product.

Rated 5 out of 5 stars

Fantastic

I've ordered twice from CNC now and both times amazing service, great MDF, quick to deliver, and the delivery reps are always super communicative, within an hourly window, and super friendly. Would recommend

29 May 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Charlie, Thank you so much for your lovely words. I am pleased to hear that you were happy with the product, service and delivery. Thank you also for your recommendation!

Rated 5 out of 5 stars

Highly recommended

There was issue with first delivery which was expertly handled and cnc sent their own driver out with replacements, great company to deal with .

Wont hesitate to recommend or use again .
Superb customer service .

13 May 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Steve, Thank you for your 5 star review and recommendation. Hope to hear from you again.

Rated 5 out of 5 stars

End panels and frame material

From the fist email to Thomas up to the delivery from Phill this company has been outstanding.

24 May 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Jeffrey, Thank you for your kind words. I will be sure to pass this onto Thomas and Phil.

Rated 5 out of 5 stars

Two unusual-sized doors arrived in perfect condition

I ordered two 12mm melamine-coated birch ply doors... about 2300mm (yes... 2.3m) x 300mm. I called them as I was concerned about shipping to Cornwall; but they very well packed and arrived a week later in perfect condition :) I also like the fact that they recycle packaging they have received things in to then ship things out. The finish of the edges was so good that I was able to varnish them without any prep... except to remove the arris. When I have the need I will definitely use them again.

17 May 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Steve, Thank you for your order and lovely 5 star review. I am pleased to hear that you were happy with the product and would use our services again.

Rated 5 out of 5 stars

Great service and quality

Great service, I needed the MDF quickly and was given a date which was tight but they delivered.
Good quality material, beautiful chevron style and a great quality finish.
Customer service was great, spoke to really friendly guy who was very helpful, unusual to speak to people these days.
Delivery driver was courteous and friendly.
All in all a great buying experience.

27 March 2024
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Nicola, WOW, thank you for this amazing review. I will make sure to pass this onto the team.

Rated 5 out of 5 stars

After using this company I must say how…

After using this company I must say how efficient, reasonably priced and friendly they are and their workmanship is second to none. I thoroughly recommend this company. Mike

14 November 2023
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Mike, Thank you for your positive review, order and recommendation. I am extremely pleased to hear that you were happy with the service.

Rated 5 out of 5 stars

Wow what great service and product

Wow what great service and product. I could not be happier. The speed of the service and the quality of the made to measure boards was first class. Brilliant communication too.

14 September 2023
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Russell, Thank you for your order and wonderful review. I am glad to hear that you were happy with the service and product.

Rated 5 out of 5 stars

I've used them four times now

I've used them four times now, and the stuff (usually MDF) comes promptly, well packaged, and to exact measurements.

7 March 2022
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Jim, Thank you for your positive review and multiple orders. Hope to hear from you again soon.

Rated 5 out of 5 stars

Excellent service

I don’t often write reviews but I wanted to show my appreciation for this company. Jacqui went out of her way to help me with some panelling I wanted. Great communication, competitive prices excellent service and really helpful. A pleasure to do business with. Keep up the good work

4 March 2022
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Clare, I am happy to hear you are happy with the service you received. I will make sure to pass over your kind words to the team.

Rated 1 out of 5 stars

Delivered chipped with clear water damage…

Wardrobe door delivered chipped with clear water damage that should have been quality checked before sending.

I've drilled and mounted the door now and don't want to unmount, but a refund (even partial) not possible.

Check deliveries for damage before accepting (which I should have done, I know, but was on a deadline).

Looked such a good local firm too.

21 June 2021
Unprompted review
Rated 1 out of 5 stars

Wouldn't use again

Asked delivery driver if he would help me carry the delivered cut timber down the driveway beside my house. He refused and just sarcastically said: "How about I leave it here and then you carry it wherever you want."

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Very good supplier with fast delivery and excellent customer service. A small error in part of the order but this was rectified immediately.

1 April 2021
Unprompted review
CNC Creations logo

Reply from CNC Creations

Hi Philip, Thank you for your lovely review and order. I am pleased to hear that you are happy with the service we provided.

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