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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with customer service, often finding communication poor and staff unhelpful when trying to resolve issues. Consumers also frequently reported concerns about product quality, noting changes in taste, artificial flavors, and even health-related worries about ingredients. Furthermore, reviewers encountered problems with packaging, including flat products and bottle tops that caused injuries. Conversely, a small portion of people felt satisfied with the product's taste, describing it as refreshing, consistent, and enjoyable. Some consumers appreciated specific product lines, finding them tasty and light.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing disappointment over changes in taste and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the product as a world-class,... See more

Price

Users describe negative interactions with price, with many finding products too expensive and expressing... See more

Customer service

Customers had negative experiences with customer service, citing poor communication and a general lack of... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers expressing appreciation for individuals... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I used to love Coke Zero. I much preferred it over Pepsi Max. However, when they changed the recipe it kind of went south. I recently tried a Coke Zero. Oddly, it tastes... how do I put this?.... Holl... See more

Rated 3 out of 5 stars

Why won't your company make a safe soft drink. I drank Diet Coke for 30+ years until I realized via the independent testing that your soft drink can cause physical problems. What can I say to peg yo... See more

Rated 1 out of 5 stars

Don't waste your time complaining. I had 1 can from a multitasking which tasted ans smelt unpleasant. I complained (worried about if they had a bad batch), they replied quickly with a few questions,... See more

Rated 1 out of 5 stars

coke sent " free" 20 oz coke offer. walmart and albertsons does not accept digital only paper coupon offers. coke probably knows this fact. so unable to redeem contacted coke- response - SHRUG SHOUL... See more


Company details

  1. Aerated Drinks Supplier
  2. Beverage Distributor
  3. Catering food and drink supplier

Information provided by various external sources

A global leader in the beverage industry, the Coca-Cola company offers hundreds of brands, including soft drinks, fruit juices, sports drinks and other beverages in more than 200 countries. Coca-Cola is meeting the tastes of people around the globe.


Contact info

2.0

Poor

TrustScore 2 out of 5

1k reviews

5-star
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1-star

No history of asking for reviews

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2.0

All reviews

(1,465)

154 reviews in the last 12 months

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Rated 4 out of 5 stars

Well I definitely enjoy the drink and…

Well I definitely enjoy the drink and have no bad experience with it despite not always being a healthy drink the only issue I have is that it sometimes can be overpriced but
I guess inflation is there to blame for

Either way the best cola on my opinion is from South America and the Caribbean when it comes to flavor but that's just my opinion 😁

3 February 2025
Unprompted review
Rated 1 out of 5 stars

When Coca-Cola travels for business they’re too big for their britches

I used to enjoy their products, however I worked for a hotel and people from Coca-Cola came to stay for business. From walking in the door to departure, they were extremely rude including the vice president. They acted like they rented out the entire hotel instead of a few rooms. They felt entitled to request things get moved around in the communal areas multiple times and made a list for the general manager. For example, we had a Coca-Cola fridge (the hotel owns it) and they wanted us to change out the drinks displayed in there since they weren’t all Coca-Cola brand. They demanded we only hand out their branded water and have them in all the rooms during their stay (and not just their rooms. All of them!). The vice president also felt the need to violate our property rules. His assistant yelled at the security officer for doing their job asking him not to smoke his cigar in the courtyard (he insisted on doing this nightly). The next week we had a different soda brand come in for business and they did not act this way. They acted normal. Coca-Cola forgot that while they were there, they were acting under their brand. As a consumer, I have been vocal about their behavior and will support any other soda company.

Date of experience is rough estimate.

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Coca-Cola

Coca-Cola, the world's most recognizable brand, is a prime example of how misleading marketing can mask a product's harmful effects. While it may offer a temporary burst of sweet satisfaction, the long-term consequences of its consumption are far from pleasant.

Here's why you should think twice before reaching for that cold can of Coca-Cola:

Sugar Bomb: A single can of Coca-Cola packs a shocking amount of added sugar, contributing to obesity, type 2 diabetes, and heart disease.
Tooth Decay Nightmare: The high sugar content and acidic nature of Coca-Cola wreak havoc on your teeth, leading to cavities, erosion, and weakened enamel.
Dehydration Danger: Despite its liquid form, Coca-Cola can actually dehydrate your body due to its diuretic effect.
Empty Calories: Coca-Cola provides little to no nutritional value, leaving you feeling hungry and unsatisfied.
Addiction Potential: The combination of sugar and caffeine in Coca-Cola can be addictive, making it difficult to break free from its grip.
In conclusion, while Coca-Cola may be a nostalgic favorite for many, it's time to recognize its negative impact on our health. Opt for healthier alternatives like water, herbal tea, or fresh fruit juice to nourish your body and protect your future.

11 September 2024
Unprompted review
Rated 1 out of 5 stars

Overpriced products that have significantly dropped in quality

Coca-Cola is no longer carbonated enough and so goes flat when it's only been open a short amount of time. It's worse with the plastic bottles but still an issue with the cans. I used to drink a lot of Coke but now it always goes flat before I finish a bottle, or even a can. Lowering the quality but increasing the price to extortionate amounts is unethical and as the customer, you feel ripped off.

Also the big bottles are now clearly made cheaply and are now flimsy, make them easier to spill when pouring, especially for people with motor issues. The new caps are a nightmare to get back on, again especially for disabled people but even for those without issues with their grip.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Overpricing

I love the brand and it happens to be a household thing but of lately, there have non availability of the product . The guys selling created over pricing due to none consistency of availability .

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Fake coke cola

So sad that the traditional Coca Cola advert is no more. Rather than featuring Father Christmas with real people we have no Father Christmas and it all produced by fake A I. Thankfully there are some other businesses still celebrating the traditional Christmas.

19 November 2024
Unprompted review

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