Paid for a year subscription to monitor child’s iPhone. Unless 2 factor authentication has only been activated within the past 2 weeks, using an old Apple ID where it didn’t have it, you cannot use t... See more
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I made purchase of this product, however the effectiveness wasn’t as I had thought, it showed nothing from the device I paid, for. However I came across an instagram team, that does it better. I acces... See more
COCOSPY, SPYIC and SPYZIE (all the same) lie about having Tech support, they lure ppl in with a 60 day money back guarantee and lie about software working on new cell phone OS, WARNING do not buy!, so... See more
An absolute dishonest business from the start! All of the features I was promised weren’t visible on the app. Setting it up was very difficult and there’s absolutely no assistance from their supp... See more
Company details
Information provided by various external sources
Cocospy is a free cell phone tracker app that lets you monitor the location, texts, calls etc of your kids and employees easily. You can now observe, control and manage all their phone activities in one convenient dashboard. The tracker app is availabl...
Contact info
China
- www.cocospy.com
Hasn’t replied to negative reviews
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Customer service was very helpful!
So-so product, good customer service
The app and the service was not able to help me due to some additional 2-phase security put on the iCloud that I feel these people should have anticipated when they built the app for sale, and I did not see any warnings or disclaimers in the literature pages, but when I complained they were attentive and gave me a refund of half the purchase price immediately. I give their product 3 stars because it probably otherwise works and their customer service 5 stars because they did well. 4 stars total.
Very responsive and efficient support…
Very responsive and efficient support team
A++
Terrible customer service. Really poor product.
Terrible customer service. Really poor product which doesn't work at all and customer service do not reply to any emails. There's no phone number to contact the company either.
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