Coffeedesk Reviews 

fast delivery, good coffee beans
Thanks

I had a great experience ordering from this website. The ordering process was very simple, and I received all the products I ordered in perfect condition and well packaged. Nothing was missing.

I am really happy with my order and my experience with Coffee Desk. I will definitely order from them again, and I highly recommend them. You can order with confidence!

Great , quick en got what I ordered

Great experience. I am based in Czechia and the order was delivered super fast. Highly recommended!

Competitive prices and very fast shipping. Overall a very nice shopping experience.

Fast delivery. Good customer service. The product was damaged during shipping, but customer service handled the issue quickly and smoothly.

Product pricing very competitive, despatch and tracking excellent and delivered product exactly as ordered.

Faced issues with the courier and CoffeeDesk were excellent in taking ownership and resolving the issue for me!

I highly recommend avoiding this store entirely if you expect a real warranty in case of issues. I bought a very expensive, premium piece of equipment (an espresso machine) that had clear factory defects. What followed was an absolutely pathetic experience with their customer service department.

Instead of taking responsibility and repairing or replacing the defective product, they dragged things out for weeks over dozens of emails, trying to convince me the machine "works perfectly." The worst part? When I officially requested the technical reports, measurements, and proof of the tests they claimed to have run, they became arrogant, flat-out refused to provide any evidence, and abusively closed the support ticket.

It is unacceptable for a company selling equipment worth thousands of euros to refuse to provide a transparent technical report and try to fool their customers with invented excuses just to avoid a refund.

If you are lucky enough to receive a good product right out of the box, maybe it's fine. But if you ever need service or warranty support, prepare yourself for zero professionalism, lies, and wasted time.

I do not recommend them under any circumstances!

Bought a brand new grinder from Coffeedesk in March. Unfortunately, it was defective from the beginning.

The grinder was sent in for repair and returned as “fully operational,” but the exact same fault was still present immediately after return. I then had to go through another lengthy complaint process, multiple shipping arrangements, repeated packing and returning of the product, and long periods without the grinder.

Communication throughout the process was extremely poor. At one point I was informed that the complaint handling would take “up to two weeks,” yet more than three weeks passed without any update at all — I only received a response after contacting them myself again.

The grinder ultimately underwent multiple repairs and technical modifications before Coffeedesk finally agreed to issue a refund months after the original purchase.

While I appreciate that the refund was eventually processed, this was still an exhausting and deeply frustrating experience from start to finish — especially considering this was supposed to be a brand new premium product.

I cannot recommend Coffeedesk based on this experience.

Thank you, all fine

Excellent service, great website and very quick dispatch. Thanks!

Good and quick service. Can only recommend 👍

Fellow Carter Move is one of the best purchases I’ve done this year: 10/10.
The box from Coffeedesk arrived well-packaged and with very cute cat drawings

Excellent! Easy purchase, good price, neatly packed items, super fast shipment, and overall great experience! I definitely recommend and will order again! 😊

I ordered from Estonia and the shipping was surprisingly fast! I'm so happy with it. I got an Origami dropper, filters, and a holder for my friend's birthday, they're so cute!

Excelent service
Got a new coffee grinder and 500g of coffee in less that 48h acorss Europe (from Poland to Slovenia).

Always good choice of coffee and milk and fast delivery! Recommend