Coffeelink Reviews

6,684

•

4.6

Coffee Roasters

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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the coffee products, noting their freshness and excellent taste across a wide selection of origins and grind options. The service is frequently highlighted as exceptional, with staff described as helpful and efficient in resolving any issues. Additionally, consumers appreciate the fast, reliable, and on-time delivery service, alongside the reasonable pricing and good value offered. However, some people mentioned issues with product quality and packaging. A few customers received coffee that tasted rancid, burnt, or had a moldy smell, indicating inconsistent batch quality. Others experienced problems with damaged packaging, such as split bags or faulty seals, leading to spillage upon arrival.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent quality, taste, and wide... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent taste and... See more

Delivery service

Consumers consistently report positive experiences with the delivery service, often highlighting its speed... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as excellent, fast, and... See more

Order

Reviewers highlight positive aspects of order, noting that ordering online is easy and convenient, with... See more

Reviews shaping this summary

I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more

Company replied

Delicious coffee and excellent customer service, prompt delivery. I did stray away from CoffeeLink for a couple of months but so pleased to be back. I ventured to another company who only did one for... See more

Company replied

I have a regular monthly order of 1 kg Yirgacheffe beans, saving some 24%, but I actually use over 1 kg every month, which makes life difficult. But every so often I get the chance to order an extra k... See more

Company replied

Great company, great service and outstanding coffee ☕ actually reordered one of their bean varieties in a 1kg bag it was so good. I also love the card they give with more information about the origin... See more

Company replied

Company details

#40 of 62 best companies in Coffee Roasters
#33 of 55 best companies in Coffee store
#33 of 52 best companies in Coffee wholesaler
#44 of 92 best companies in Kitchenware Shop
#1 of 1 best companies in Espresso Bar

Written by the company

Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!

Contact info

31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
www.coffeelink.com

4.6

Excellent

7k reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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All reviews

(6,684)

227 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 6, 2025

22 July 2025

Reply from Coffeelink

Aug 4, 2025

We appreciate your feedback.
Enjoy your brew:)
Thank you

Aug 1, 2025

A brood of brewed coffee

Lots of choice and reasonably priced with quick delivery even without opting for next day delivery.
I opt for coffee beans but it’s good that you can receive ground coffee suitable for your type of brewing.
I’m trying various beans until I find favourites for subscription.

21 July 2025

Reply from Coffeelink

Aug 4, 2025

Thank you for your feedback, we really appreciate it.
Enjoy your brew:)

Jul 15, 2025

Prompt deliveries

Prompt deliveries, great fresh beans, knowledgeable helpful c.s.

28 June 2025

Reply from Coffeelink

Jul 16, 2025

Thank you for your feedback, enjoy your brew:)

Jul 11, 2025

Thank you for your prompt reply when I had a query.

9 July 2025

Unprompted review

Reply from Coffeelink

Jul 16, 2025

Thank you for your feedback.
Enjoy your brew:)

Jul 9, 2025

The great coffee...the great…

The great coffee...the great delivery..the great company..
Thank you COFFEELINK. LILIANA ❤️‍🩹

24 June 2025

Reply from Coffeelink

Jul 16, 2025

Thank you for your loyal feedback.
Enjoy your brew:)

Jul 8, 2025

Amazing coffee

Amazing coffee, very fast delivery,Thank you!!!

27 June 2025

Reply from Coffeelink

Jul 16, 2025

Thank you for your feedback.
Enjoy your brew:)

Jul 8, 2025

Excellent coffee 😁 my favourite

Excellent coffee 😁 my favourite, delivered quickly

27 June 2025

Reply from Coffeelink

Jul 16, 2025

Thank you for your feedback.
Enjoy your brew:)

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