I used to love the delivery of my Cohorted box, beautifully presented in a smart, sturdy box which exuded quality. The products now arrive thrown in a flimsier cheap cardboard flat pack box with eithe... See more
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Absolutely awful, the last 6 months terrible awful packaging cheap products each month I give you another chance I have not even received this months and it the 10 th of April. I use to look forward... See more
Lovely website to visit & peruse, if you are interested in beauty boxes. I initially purchased the "mystery box" & found it so good I then ordered 2 others, letterbox & another themed one. The item... See more
Products are getting repetitive which is a shame as they are quality but you don’t want the same things again and again
Company details
Written by the company
Cohorted brings the magic of product discovery to your door with our luxury beauty box edits. We connect everyday beauty lovers to leading luxury beauty brands that you can fall in love with and use time and time again. From our No1 luxury monthly subscription beauty box, to our Limited Edition curations, our in-house beauty experts promise to bring you only the very best products on the market.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- customerservice@cohorted.co.uk
- www.cohorted.co.uk
Replied to 22% of negative reviews
Typically replies within 2 weeks
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This has got to be one of the best…
This has got to be one of the best beauty boxes I have ever found.
Packed full of well known products that will have you and your body feeling and looking so amazing. The products arrived on time and were beautifully presented in a nice strong box that can be used for keeping the products in, or many other things... the best part is that there's always something that you will find that is exactly what you had been looking for and plenty of new products to try, I love everything that I got in my box.
Brilliant but with hiccups
I love the idea of these boxes. Some months the team really do amazingly and the boxes are curated beautifully. Other months you have repeats and the odd missing items (which are always rectified if missing) but I really would like more attention paid on not repeated items (essentially when it’s devices)
Amazing boxes, great value
Super products
Super fast
Super value.
A repeat customer over here.
Really pleased with the contents
Really pleased with the contents of the box. Lots of full sizes and expensive brands - very good value. Pity the box claims to be ‘sustainable’ which is misleading as there is no context to the claim.
Well priced boxes
Well priced boxes! Great selection of products from brands that I'm really keen to try. Would 100% recommend.
I absolutely loved my Cohorted ×…
I absolutely loved my Cohorted × Stylist Beauty Box! Fantastic quality and such luxurious products. I'm Vegan, so great to see such a wide range of Vegan/Cruelty Free skincare. Definitely recommend for self care treat or pamper gift x
Arrived safe and well quickly seems to…
Arrived safe and well quickly seems to be a much appreciated gift, thanks, would use again, stylist box 2
Pretty disappointing
I've been considering signing up to Cohorted for several months as their subscription boxes always appear to be great value and the pictures show full sized products of well known brands.
I just recieved my first box yesterday, several days after they've already taken the second payment and I'm pretty disappointed.
There are only 2 full sized products, one of which had a damaged box, and the rest were sample sized. This is not the 'over £150 worth' that they sold it to me with.
I also hadn't recieved the free gift which was advertised as a full size L'Occitane moisturiser.
I contacted customer services, who replied pretty quickly and very politely but informed me the free gift advertised was now out of stock so the travel sized hand cream in the box was the replacement.
I'd bought the subscription as it felt like really good value with the free gift too but now feel I've been misled and palmed off with a travel sized product so they can say I still recieved something!
I've now cancelled my subscription as I think it's a really poor start. For nearly £40 a month - more than double the other boxes I subscribe to - I just don't feel it's worth it.
The best beauty box around
I've been a subscriber for a few months and have loved receiving my beauty box every month. They are always beautifully packaged and I love trying the products every month. I know there have been some variations in the number of products/ full sizes ones/ repeated products but for me, I've always seen them as excellent value for money and if I do get dupes I just give them to my friends who love them!
I actually skipped the Feb box and regretted it as the Stylist one looked amazing! But to my surprise this month my partner purchased it for me as a bit of a treat and although some of the products were missing they had added some fantastic replacements which I am excited to try.
The only downside was that one of the full-size products was also smashed when it arrived and a got a duplicate lipgloss. However, I reached out to their customer service team and in less than 24 hours I had a response and a new full-size powder and a new product from the same brand to try.
My experience with Cohorted has always been fantastic and I look forward to receiving my April beauty box.
I think this company is amazing
I think this company is amazing! I ordered the REN skincare box and I am absolutely in love!
Such good value for what you get! Love love love
Great selection of products
There are a lot of interesting products in the box, some that I wanted to try, some I have never heard of but I will be glad to test
Boxes downhill every month
I've been with cohorted for a couple of years and I feel like the quality of the boxes is massively declining. Each month there's a problem, whether it's missing items, delayed box arrival, broken items or just simply being sent the wrong thing. Last month 2 items were missing and one of the products was wrong. When I subscribed it was stated the box contained around 6 full size luxury products which they always maintained up until recently. This months box has 4 actual products but 2 of them are tiny and are travel size, another 1 of them they already sent a couple of months ago so now I have 2 of the same product again. They then threw in two 1.5ml perfumes (both the exact same scent) to bring the items up to 6. In total that's about a pinky finger volume of perfume, they are literally samples that you would get for free. So in this months box only 2 items were full size and only one of those is a product they have already recently sent. The rest are travel size or sample size. I feel like realistically I only got 1 proper item this month. I get so many repeat products I now have a draw full of 'repeat products' that I have no use for besides gifting to other people. I honestly think the quality of this months box is the final straw for me and I will be leaving cohorted. If I wanted to pay £40 just to get only 1 actual new full size product, a couple of Freebies and travel size products, I'd rather spend it myself on a brand that I dont feel like is ripping off customers. This kate Somerville box has definitely put me off ever purchasing their products. 2 sample size freebie perfumes, a travel size body scrub, travel size exfoliater, repeat item (moisturiser) and a cleanser isn't really leaving a good impression.
I cancelled my subscription last month…
I cancelled my subscription last month when the Stylist box was received with 5 items missing. I contacted customer service, who were very helpful and after a few emails they decided to issue another box with the full 15 items! I was over the moon with their decision and decided to become a subscriber again.
Cohorted’s subscription boxes are amazing value for money and I think they are definitely one of the best subscriptions available.
Absolutely loved the products I do a…
Absolutely loved the products I do a channel reviewing different beauty boxes and so impressed with this company
Great as a gift or a treat to yourself …..The box I ordered this time was for a…
The box I ordered this time was for a gift. It arrived on time & as expected it was beautifully presented. The contents are of a genuinely high standard. I will definitely order again for gifts, aswell as for a little treat to myself. Have tried a number of these types of boxes & Cohorted is my favourite so far
Great selection of products - my skin is glowing
It felt like a really nice gift for myself. The selection of products really impressed me - and I liked the mixture of miniature and full size. The stylist box included some I’d be considering investing in so it’s a good way to try first. Customer service was also excellent!
Delightfully presented beauty box
Delightfully presented beauty box - I really love the products I’ve tried so far and the box seems very well curated. There was a little delay between the tracking number being generated and the box arriving with the courier, but Cohorted’s customer service responded quickly. Thank you! I’m sure I’ll be back for more.
Fresh Beauty Box
Fresh Beauty Box. OMG what is not to love!!! 10 luxury all natural best selling beauty products, masks galore, THE famous rose cream, toner and cleanser and more. I love this brand 💗 this Cohorted beauty box was well worth the money. So glad I purchased 🥰
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