Coindirect Reviews 

Absolutely awesome service from Seamus M. Patience, clear and straight to the point. Keep up the great work Seamus M. Thank you for the great service

Elijah was really helpful. Provided quick feedback and even helped me with further questions I had that was unrelated.

Thanks again!

Great app i recommended it.

The transaction has still not been processed and I was just doing a test so I could move my ADA to Binance to buy a crypto while it was still down, but now it has started to go up. I will now have to wait again when I send the bulk across.

I’m so glad to get a phone call from CoinDirect staff

It really made the difference of me staying with the company or running to find a safer place.

Ashley helped and got my faith established again

Thank you.

Your exchange operates based on users who sign up and make use of the current coin offerings. I although T's and C's are meant to be read by each user. I found that deducting fees based could be better managed in terms of notifying your users before deductions. It's clear that the process favours your revenue gains and no thought of how your uses will feel for their loss, investing and holding crypto is a strategy which on your platform, the user is required to login each month in order to avoid what I found to be exorbitant fees to say the least. In 10months you deducted approx 229.00000 XRP.
I will be moving my funds to another exchange that is more user friendly and supports their users in ways that do not remove their investments for inactivity. Or at the very least provided a courtesy notification. Together we supposed to be making money instead it seems your operation is setup for self benefit.

Cole came back quick and resolved all my issues.

I have been trying to withdraw my funds from the Coindirect wallet since Feb 2021 with zero success. Its now November 2021...and I'm still trying!!! My details on their platform is correct but still no joy!! Mia sent me an incomprehensible list of options I should try instead of pinpointing the problem (if there is one). Ashley says she's looking into this.

Now they want a bank statement (Nov21). I registered long ago with ALL of these details. Pleeeese, I'm begging. Let my withdrawal through!!!

Cole M was really helpful and very quick and polite

Ashley provided excellent assistance. She was patient and highly knowledgeable. She resolved the matter speedily with wonderful guidance. Thank you so much!

This application very good easy to use I have never been use it before but I like it so much. I have the question for them I sent the email to ask they reply so quick. I happy with this as I not good in English but I can use it very well

Overall good experience but I did struggle with my verification a bit.

Thumbs👍 for Coindirect on fiat and crypto trade.

I would not recommend Coin direct to anyone. I have had a very frustrating and stressful time for the past 4WEEKS after some idiot decided to lock my account because they decide I should provide an extremely detailed explanation of proof of sourc of funds. It has taken 4 weeks to resolve and the information required was ridiculous. I understand a request to prove source of funds when I purchase but when I wishto transfer the funds??????? I am grateful that I no longer need to have anything to do with this team.

My very first time dealing in Arbitrage and found their servic Brilliant!

I have been in contact with Ashley for a withdrawal issue. She has been very supportive and helpful throughout the process and always available for my questions. Perfect customer support!

I just registered a new account with Coindirect.com, and the information provided is somewhat flawed. To my surprise, the customer service immediately contacted me via email.
After I submitted the relevant information, I received the customer service confirmation email on the same day and the processing was completed. It's amazing.
Mia D. is an excellent customer service staff, thank you!

Good day, we have been trying to transfer money into our wallet with no success. Damon requested Information from us regarding dates of transfers etc, this we were duly trying to accommodate however you have blocked our account completely, we cannot log in. We have been kept in the dark as to why and the only response after two weeks of emails from you has been to say that our query has been escalated.
Please can somebody get back to me with some answers and resolve my query. Thank you.
Frank Currie