Colefordleisure Reviews 

I sold a car to Coleford Leisure today and - to my surprise - it was actually a pleasant experience. Mike from Coleford was a smashing chap, our negotiations were straightforward and done with integrity and I believe we both walked away happy.

We went to view a swift escape 694
Motorhome in February 2025 the motorhome was lovely so we went in to see the salesman , I sat at the desk with the salesman and politely asked if there as any movement on the price as we wanted to add some extras a canopy and a bike rack , he clearly said the prices are in the window so I asked ok can you tell me what the cost of a bike rack and a canopy would be please and the response I had was (are you going to buy it because if not I’m not wasting my time pricing it up for you and to be honest that finished it for us , we thought if that the attitude before you buy it what is it going to be like if you get a problem? So we opted to buy one from the motorhome depot for seven thousand pounds less and came with a canopy and a bike rack so we were laughing really and had done 8300 miles only! So I suggest before you go here shop around , I would have bought that motorhome on the day if he had been more Helpful and now notice it has been dropped by two thousand pounds and still for sale all I can say is the sale would have been done there and then however the salesman Mark let it fall through !

I bought a MH in Aug. Sales were very keen and helpful. took delivery 2 weeks later. very happy but, I found 4 things that were not acceptable. There was an issue with the awning not closing, Awning light broken and rear traveling light not working, (it did pas an MOT though) and the two outer white UPVC linings of the shower room had become detached from the structural walls. sent mail with the 4 bullets. told they would look at them but they were busy with the Malvern show could i wait a week. I was told the work would take a full week, dropped of van. went up a week later to collect all that was done was the two lights.
they had forgotten to look at the awning. I had to show how the middle was missing a bracket (they did not check google). they then proceeded to remove a center bracket from a 3 year old van and put it on mine. mmmm . as for the sower linings the od job guy said "that's ok i have seen a few like that". Sales person said " I'll leave this with you find out with Auto Trail. i will be interested what they say. if this is an issue i aim to correct it"

many calls , emails to AT i found out the walls are secured by double sided tape two vertical strips on the back one on the side in the middle. these had failed over the 4years of heat cycles. was advised to reach out to an Auto trail approved workshop for a price (and told this was not a warranty claim). basically found someone fairly near had a look at the van and gave a very competitive price £350 to pull out old tape and replace with Sikaflex and seal. Coleford leisure reply this is not what we class as a warranty claim.
very poor after asking me to get in touch with Auto trail. happy to sell but not so quick to keep promises