Excellent, straight forward experience. Callum was very good. Felt at ease with him, which makes a difference. Signed all the documents etc, and every step was clear. Really good to have someone c... See more
Collect a Case
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See what reviewers are saying
Robin was very helpful dealing with a very over compliant Metro Bank, where one half had no idea what the other half was doing 🤦♀️
Ken was amazing,No really he spent more time looking at the problems in the house in an hour than the council have in 5 years. Altogether an uplifting experience because now we have hope that somethin... See more
The gentleman that came was punctual and polite. He took pictures of the mould and damp, inside and outside of the building, and a long crack in the wall in one of the bedrooms. He operated quickly, a... See more
Company details
Information provided by various external sources
The UKs leading home visit agency. From a single document signing to a full property assessment and anything in between.
Contact info
King Edward House, SK10 1EE, Macclesfield, United Kingdom
- 01625 813380
- info@collectacase.com
- www.collectacase.com
People also looked at
Collection of details
Collection of details
Very good explanation of purpose and reason for collection.
Easy transaction.
The representative was extremely…
The representative was extremely friendly and helpful
Communication was good and efficient
Communication was good and efficient. The gentleman arrived a little early but that was fine with me.
From first call through to appointment…
From first call through to appointment was quick and thorough
Easy and straight forward.
Friendly polite
Excellent & prompt service
Excellent & prompt service, polite,explained all paper work that I was signing, ask me if there was anything I didn't understand,
Generally well mannered and helpful,excellent all round.
Lovely gentleman
Lovely gentleman, very professional yet also made me feel at ease and explained everything to me in depth.
Thank you
Diane Tandy
PMR INTERVIEW AT HOME
Very nice gentleman arrived at the appointed time and was very efficent
Excellent from start to finish and the…
Excellent from start to finish and the gentleman couldn't have been any nicer,especially with me having a disability. Highly recommended.
Very pleasant gentleman
Very pleasant gentleman, professional and informative. Would definitely use again.
Mr Wood is extremeely polite and…
Mr Wood is extremeely polite and informative as well as professional. I am most impressed with his service. Thank you
Kept up to date on my appointment
Kept up to date on my appointment, the gentleman that came was very polite and knew his stuff it was all very pleasant
The meeting with joe fernandse
The meeting with joe fernandse, went well he answered any questions and queries that i had, he was very perlite and very well mannered it all went smoothly and quickly and was done in no time at all.
Prompt and on time
Prompt and on time, very efficient, straight forward completion of relevant paperwork. Happy with service provided
Excellent service
Excellent service, really amicable and made the whole process seem very straightforward!
Very clear and efficient
There good a+++
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