I can’t complain, clothes are gorgeous, service very helpful, it can take them up to 2 days to come back to you, but once they do they are on it. I’ve ordered one of the dresses in a wrong size (6 ins... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would not recommend for buying acrylic jewellery. RIDICULOUSLY long waits, no communication or updates. You have to chase them. Disgustingly packaged items. I bought 3 acrylic erstwilder b... See more
I have bought numerous items from Collectif over the years and I must say that I think the quality of their items has decreased quite significantly. When I first started buying from collectif, the dre... See more
Company replied
Promised 5-7 day delivery, just a tint little gift for a friend. Order 2 weeks out just in case. No email on delivery, no delivery 10 days later, no updates. Contacted Customer Services, they sa... See more
Company details
Written by the company
Collectif specialises in vintage inspired clothing, spanning the 1940s, 50s, 60s, & 70s, across womenswear, menswear, accessories and footwear. Our retro clothing draws on our favourite styles from stand-out fashion eras; including the pin-up paradise of the 1950s and stylish Hollywood glamour. Designed in London by our in-house team, our collections feature a unique mix of bespoke prints, unique embroideries and timeless styles that have become synonymous with our brand.
Contact info
BRITISH RETURN GOODS, Collectif London, Torque, Standbridge Lane, Kettlethorpe, Wakefield, WF2 7YY, UNITED KINGDOM, WF2 7YY, London, United Kingdom
- shop@collectiflondon.com
- www.collectiflondon.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love
Love, love, love Collectif! From the range of designs and pieces, the quality of them and don't get me started on the Lulu hun shoes 💝💝

Reply from Collectif
Love Collectif
Fast delivery. Reasonable postage charge. My favourite clothing brand. Can only afford to buy in the sales but luckily these happen quite often. Only criticism is the website can be troublesome to use.

Reply from Collectif
Lorrina black and white check suit looks better in real life than on the site.
I ordered the Lorrina black and white check jacket and matching skirt. As I knew my size and knew the material had no stretch it would be touch and go if the skirt fitted. Luckily it did and the suit looks very good on, much better than it does on the site. Yay!

Reply from Collectif
Love my new skirt!
The skirt I ordered arrived extremely quickly. I love it! So flattering and well made.

Reply from Collectif
Over £6.00 out of pocket for nothing
Unfortunately I didn’t like the coat.
I will have to return it. This is not a problem. It can happen.
The problem is that I had already paid for the shipment and now I will have to pay also to return this item.
I will be over £6.00 out of pocket.
It’s not fair.
I have been in touch with Collectif, asking if we could share this cost. I had paid for the shipment, they could pay for the return. Unfortunately they have been unreasonable.
It’s a shame.
I was a customer, this was my first online purchase with them, my previous purchases were at the shop.
I won’t be a customer anymore.

Reply from Collectif
The Caterina dress is my new best friend
The Caterina dress is my new best friend. So pretty. Perfect fit. Deep pockets. What more could you ask for.

Reply from Collectif
Very happy bunny!
Have placed a few orders now and have been very happy with them all! Great quality items and great delivery.
Couldn’t fault it!

Reply from Collectif

Reply from Collectif
Canadian customer
Just received my parcel and I am absolutely thrilled 🤗
High quality clothing, will definitely order again. Cheers Diane

Reply from Collectif
This is one of the best sites where you…
This is one of the best sites where you can buy clothing with a touch of vintage.

Reply from Collectif

Reply from Collectif
Amazing quality
I ordered some things in the summer sale for my hen party which was tropical themed. I thought if one of those items fit me properly, i'd be a winner! As it turns out, everything fits like a glove and the quality is amazing. I only have two nights out to go on and about eight outfits. Deciding what to send back will be tough! Couldn't rate Collectif highly enough

Reply from Collectif
Brought cactus dress in the sale
Brought cactus dress in the sale, arrived quickly and well packed. Ordered in size 14 generous fit nice and cool perfect for the sunny weather. I would say might not be suitable for someone with a small bust as the bust size is very generous suits me as I am large at the top and smaller at the bottom. Very pleased 😀 this could become my new favourite.

Reply from Collectif
Shopping with collectif
Great shopping experience with collectif as always. Well informed about my order, and quick delivery of my item. Would highly recommend to others.

Reply from Collectif
Great service
Lovely clothing, true to size. Well made. Good value. Easy to care for. Delivered when they said. Prompt replies from customer service.

Reply from Collectif
Love shopping on Collectif
Love shopping on Collectif, the prices are amazing and the choice is fantastic!

Reply from Collectif
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







