Collections Etc. Reviews 

21,456
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery service, noting that orders always arrive very promptly and safely in well-protected packaging. People are also very satisfied with the wonderful quality of the items, finding them exceptionally beautiful, comfortable, and exactly as described on the website. However, some reviewers were not happy with all of their purchases, mentioning specific issues like receiving wrong items or products that completely failed to match their online expectations. These consumers also pointed out occasional frustrations regarding unexpected return shipping costs or experiencing frustrating delays with their pending deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that items match online catalogs and... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the easy online checkout, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and often... See more

Price

Customers consistently note ambiguous experiences with price, as many consumers praise the reasonable costs,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All went well but was a day later than expected delivery. Probably not your fault as much as too many holidays.

Rated 4 out of 5 stars

it was not delivered until about a week aftr it was said to be delivered. I spoke with one of your peaple and they had me order another one which I now will have to send back.

Rated 4 out of 5 stars

shopping online was convenient just one thing I had problem with was that I could not look for a specific item. I had to look thru all the pages to find what I was looking for. It slowed down the pr... See more

Rated 4 out of 5 stars

Really fast turn around. Can't remember date ordered as I catalog was dumped when order was received. Great service! Thanks!!


Company details

  1. Home Furniture Shop
  2. also in
  3. Homewares Shop

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!


Contact info

4.2

Great

TrustScore 4 out of 5

21k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.2

All reviews

(21,456)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t waste your money…

My Uncle ordered some coffee from this company and we’ve never had such horrible tasting coffee in our lives!! All 3 bags were different flavors and they all sucked. When we contacted the company about this they were adamant that we return the open/used product. I literally dug through the trash to get them. They sent us a return label but never mentioned charging us for it. I called and spoke with a representative once we saw the refunded amount wasn’t accurate and they said they couldn’t help me. We will never order from this company again!!

10 December 2024
Unprompted review
Rated 1 out of 5 stars

NO FREE SHIPPING HERE

The website states very clearly FREE SHIPPING. But when placing order, they add on a (SHIPPING) SURCHARGE, which basically is a shipping fee! Called to ask them to remove this charge, and they refused. Won't order here again. False advertising. And customer service is overseas, in the Philippines. That says it all!

12 April 2025
Unprompted review
Rated 2 out of 5 stars

Not satisfied with the shipping charges

Not satisfied with the shipping from the surcharge to the actual processing. Poorly packaged and handled. Miracle that the item arrived in one piece. Absolutely not worth the costs.

3 April 2025
Unprompted review
Rated 4 out of 5 stars

Delivery fast

Delivery fast. Item arrives in good condition and is as shown in picture. Have not attached to gutter, weather not pleasant enough.

8 March 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST COMPANY I HAVE EVER DEALT…

THE WORST COMPANY I HAVE EVER DEALT WITH..NO CUSTOMER SERVICE, THEY READ FROM A SCRIPT AND I CAN'T SEEM TO GET MY MONEY REFUNDED $200 PLUS. I AM CONTACTING THE ATTORNEY GENERAL IN THE STATE AS WELL AS THE FTC. THEY READ FROM A SCRIPT...BUYER BEWARE..I CANNOT STRESS ENOUGH

28 January 2025
Unprompted review
Rated 5 out of 5 stars

The Great experience for me was this…

The Great experience for me was this Company had what I've been looking for, for a long time, i was easy to place my order and keep track of the tracking number to see the status of my order, my order arrived on time as expected. I definitely will order again from this Company and order other items I've seen. Very Good Experience.

14 February 2025
Unprompted review

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