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Collett's Mountain Holidays Reviews 

332
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable local guides who make walking routes engaging and tailored to individual abilities. The trips are described as extremely well organized, featuring fantastic scenery, wonderful food, and charming regional locations. Travelers consistently note that the hosts and support staff are exceptionally welcoming and attentive throughout the journey. Some reviewers were not happy with certain hotel accommodations, mentioning specific issues like firm beds or basic room amenities. Despite these occasional drawbacks, people still deeply enjoyed their scenic walking adventures, beautiful landscapes, and successful holiday arrangements.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their extensive knowledge,... See more

Service

Clients share positive opinions on service, highlighting the well-organised booking system and comprehensive... See more

Location

Users describe positive interactions with location, highlighting the stunning scenery and wonderful settings... See more

Holidays

People report positive experiences with holidays, highlighting well-organised booking systems and very useful... See more

Quality

Customers had positive experiences with quality, highlighting that accommodation and food were consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We enjoyed every aspect of this holiday. Wonderful walks great variety and having the free bus pass made life easy, also the z.pass was worth buying as cable cars were then free plus a bonus boat trip... See more

Company replied

Rated 5 out of 5 stars

Really great booking experience, we booked fairly late so lots of the hours were booked up. They tweaked the itinerary to find us a place, all lovely places to stay in different ways. The only feedbac... See more

Company replied

Rated 5 out of 5 stars

Our first walking holiday with Collected, and we were very impressed. Very well organised and great in-resort staff. The walking pack with aps and seacriptions of suggested walks was excellent, and wo... See more

Company replied

Rated 5 out of 5 stars

Really enjoyed our holiday in Erhwald, Austria. Great walking pack provided, guides available in the evenings to discuss walks. Hotel was great, food lovely. Would highly recommend Collets mountain... See more

Company replied


Company details

  1. #70 of 146 best companies in Tour operator

Written by the company

Collett's Mountain Holidays, your gateway to unparalleled walking & skiing adventures in Europe’s finest landscapes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

332 reviews

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4.8

All reviews

(332)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Andalusian Adventure

Easy booking from start to finish with Collets holidays. Courtesy call before holiday appreciated. Pick up instructions at Malaga airport were detailed and timings clear. The village of Canillas de Albaida, where we were based, was beautiful. Villa la Posada was comfortable and spacious. Made use of the pool after a good day’s walk. Housekeeping was very good. Breakfast and evening meal taken at restaurant Posada was excellent. Thanks to Gustavo, our host, and his staff. Our walking guide, Mick Smith, was amazing. Professional, with a great sense of humour. His knowledge of the area and it’s many trails was incredible, and his love of Andalucia certainly showed through. Thank you Mick.

18 October 2025
Unprompted review
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Reply from Collett's Mountain Holidays

Thank you for your lovely review, Marjorie! We're delighted to hear that you enjoyed your Andalucia holiday with us.

Rated 5 out of 5 stars

Very well organised

Very well organised
Good value for money
Great guide a great experience

The walks were rather easy and i would have liked some more demanding hikes as i expected a more moderate level.

20 October 2025
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Reply from Collett's Mountain Holidays

Thank you for taking the time to leave us a review, Béatrice! We will take your feedback into consideration for next season.

Rated 5 out of 5 stars

Andalucian meander with Mick

Amazing holiday led by Mick. Great accommodation, food and of course, company. A really awesome group of people, lots of interesting chats as we meandered our way around the beautiful Andalusian scenery. A never to be forgotten experience.

27 September 2025
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Reply from Collett's Mountain Holidays

We're so glad to hear that you had such a great time time in Andalucia with us. Thank you so much for taking the time to leave us a review :)

Rated 5 out of 5 stars

Hill Walking in Tuscany

Collett's was very friendly and responsive from my initial inquiry and through all the follow-up questions I asked. Hill walking in Tuscany was a wonderful experience. The accomodations were very comfortable and the breakfast and dinner everyday was plentiful and tasty....but the vegetarian entrees were a little dull, not at all the same standard as the rest of the food. The Collett's hosts were delightful and very knowledgable about the routes. The GPS guide on our phones did an excellent job of keeping us on the correct routes. There were a couple of minor issues and the hosts and Collett's went to great lengths to make them right. The scenery in Tuscany is spectacular and we enjoyed the walks every day. This was my second trip with Colletts and I look forward to the next one!

13 October 2025
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Reply from Collett's Mountain Holidays

Thank you so much for the very kind review. We're delighted you had a fantastic holiday in Tuscany with us :)

Rated 5 out of 5 stars

Fantastic Douro Valley walking trip

Organised Douro Valley Walking Trip!

From start to finish, the communication with the company was excellent. They listened carefully to what we wanted and tailored a package that suited our group perfectly. Everything was handled with great professionalism.

The itinerary through the Douro Valley vineyards was absolutely perfect — each day was beautifully planned with just the right balance of walking,and challenge for our group. Every part of the trip fell into place seamlessly.

The accommodations were fabulous, full of character and comfort, and our luggage transfers were completely reliable from one stop to the next. The App and instructions were brilliant — clear, detailed, and easy to follow, which made the self-guided elements stress-free and enjoyable.

All in all, we had an unforgettable experience and would highly recommend this company to anyone looking for a well-organised Douro Valley adventure.

A special thank you to Pete for his exceptional help in designing such a wonderful trip for us — every detail was spot on!

Don’t look anywhere else ! This company are fabulous.

11 October 2025
Unprompted review
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Reply from Collett's Mountain Holidays

Thank you so much for leaving such a detailed and glowing review, Lea. We're so happy that you and your party had such a great time in Portugal with us!

Rated 5 out of 5 stars

Hiking in Tuscany, A Femme’s trip.

Colletts Mountain Holidays did a great job! From when Karo picked us up at the airport to being delivered back it was a great. Hiking was challenging but not too challenging, meals, downtime all was great.
Karo and Chris definitely made it a wonderful experience, they were both well informed, knowledgeable and friendly.

11 October 2025
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Reply from Collett's Mountain Holidays

Hi Suzane. Thankyou so much for taking the time to leave us a great review! We're delighted you had such a great time.

Rated 5 out of 5 stars

Delightful Tuscany Hillwalking Holiday

Our week of walking (and eating) in Val d'Orcia this fall was overall a wonderful experience and a great value. The walks were easy to follow as we explored the beautiful countryside and towns. The accommodations, food, and hosts at Il Rigo Agriturismo were topnotch. Experiencing Tuscany away from the crowds and at a slower pace afforded the opportunity to really savor the sights and tastes. And the cooking class and winetasting were a special added bonus. I will return often in my mind to the memories we made during this week.

6 October 2025
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Reply from Collett's Mountain Holidays

We're so glad you had such a great time in Tuscany with us, Jonathan. Thank you so much for taking the time for writing such a lovely review, too.

Rated 5 out of 5 stars

Well organized and breathtaking adventure

The trip was well organized and communication was very good.

We received prompt responses to our queries throughout the process and the booking process was very smooth despite the fact that we were booking late in the season.

We loved our actual trip - the trails were beautiful and the Refugios were incredible and unique with different highlights.

Garni Ciadin was lovely as a place to start and finish our trip.

A few constructive notes:
The GPS coordinates were at times off quite a bit from the trail… as it was clear that the primary trail had been washed out or re marked since the spring gps check. No major issues though it provided a few confusing moments. The distances on paper trail notes also did not fully correspond at some points to what the GPS provided.

It was also a little unclear in the booking process whether we needed to use an airport transfer - in the end we sorted it out with the driver using WhatsApp.

Overall a great experience and we would wholeheartedly recommend Collett’s.

15 September 2025
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Reply from Collett's Mountain Holidays

Thank you so much for taking the time to leave such a thorough review. We're delighted you had a great time but I will pass the feedback on GPS and transfers to the relevant team. Thanks

Rated 5 out of 5 stars

Had an amazing week walking in…

Had an amazing week walking in Andalucia, staying in Canillas de Albaida. Mick, our walking guide was EXCELLENT. Food provided by Gustavo and his team at Restaurante de Plaza also great. Totally recommend this walking tour.

4 October 2025
Unprompted review
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Reply from Collett's Mountain Holidays

Thanks for taking the time to leave us a lovely review, Greg. Most importantly of all, we're so glad to hear that you had a great walking holiday in Andalucia :)

Rated 4 out of 5 stars

Beautiful walking holiday in Corsica

Beautiful walking holiday in Corsica. It was very well organised and the hotels were all good apart from one. The walking is described as moderate but, in our opinion a couple of the days were a bit more than that. Overall a good experience.

25 September 2025
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Reply from Collett's Mountain Holidays

Thank you so much for your review, Louise. Really glad to hear that you enjoyed your time out in Corsica with us.

Rated 5 out of 5 stars

We had a fantastic holiday walking…

We had a fantastic holiday walking between Collioure and Cadeques. The hotels were fine or in some cases very good and the food was excellent. After a hard day walking, we quite appreciated not having to make a choice at dinner some evenings!
It was great having the choice of walks each day, and the GPS routes worked well in Ride GPS. The walking notes were not so good - clearly Google translated and, as such, they sometimes read pretty strangely, but we didn't really need them with the Ride app.
Not Collett's fault, but the train from Cerbere to Port Bou wasn't running so we had to get a taxi, so watch out for that.
The walks and views from them were outstanding and we appreciated the opportunity to swim in the warm Mediterranean sea.

25 September 2025
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Reply from Collett's Mountain Holidays

Thank you so much for your kind review. I'll ensure your feedback about the walk notes and train get passed back to the team nevertheless. So glad you had a great time!

Rated 5 out of 5 stars

Super helpful and very well organised

Great help with planning and, once on holiday, everything worked seamlessly and at least matched our expectations

1 October 2025
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Reply from Collett's Mountain Holidays

Thank you so much for your kind review Tony. We're so glad you had such a great time, too!

Rated 4 out of 5 stars

First walking holiday.

Our welcome at the Airport after a difficult flight. How easy it was to settle into accommodation.
All staff we encountered from pick up to cleaners and bar owner.

29 September 2025
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Reply from Collett's Mountain Holidays

Thank you for taking the time to leave us a positive review after you holiday with us. We're happy you had a great time.

Rated 5 out of 5 stars

Yorkshire Dales break …

I really enjoyed this break the guide Penny was excellent and the accommodation very nice and comfortable never been to Yorkshire Dales and found the walks stunning also over the 3 days the distance was manageable on top of that the weather helped dry and sunny lovely week
Thanks to all the staff

28 September 2025
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Reply from Collett's Mountain Holidays

So glad to hear you had such a great time in the yorkshire Dales with us, Sarah. Thank so much for taking the time to leave us a great review.

Rated 5 out of 5 stars

Great location, fabulous team!

Great part of the world! Lodge really well done, very comfortable and stylish. From first arrival to departure the team and Penny in particular could not have been more friendly and welcoming. The walks were well organised and simply wonderful. Pennys enthusiasm and attention to detail as well as stamina and energy were second to none. A great format for a memorable holiday with fellow walkers. Thank you.

28 September 2025
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Reply from Collett's Mountain Holidays

Thank you so much for taking the time to leave us a fantastic review, Juliana. Soglad you had a great holiday with us too.

Rated 5 out of 5 stars

Good food

Good food, big welcome, comfortable beds.

28 September 2025
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Reply from Collett's Mountain Holidays

Thank you so much for taking the time to leave us a positive review, and we're dleighted you had a great experience with us.

Rated 5 out of 5 stars

Great Travel Experience.

Well organised and delivered as advertised.
Accommodation spot on.
Information provided was clear and precise and clearly set-out all our options.

15 September 2025
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Reply from Collett's Mountain Holidays

Thank you for your kind review. We're delighted that you've enjoyed your holiday with us!

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